7.8
Pleasant
From 1,905 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.7

Location

7.9

Service and Facilites

7.7

People often mention about The L Hotel
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Bedroom (60)
Bathroom (47)
Ambiance (43)
Hotel Area (38)
Staff Friendliness (36)
Distance to City Center (33)
Soundproof (31)
Room Space (28)
Accessibility (26)
Surroundings (25)
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Traveler Reviews The L Hotel

Number of reviews per page
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40
Customer reviews
Nabila S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Comfortable hotel, close access to urban areas
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N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
the hotel is very cheap, the bed can be repaired because the iron bed feels
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P***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The L Hotel failed on every level. Misleading listing, deteriorating facilities, and unlivable rooms made this stay unacceptable.
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E***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
Honestly, I booked a hotel room because I saw the photos were good, but when I arrived, it turned out to be noooooo, there was a lot of mold on the walls, the room was also dim, the bathroom which I thought was bright turned out to be dim, my child was even afraid to enter the bathroom 🥲 In the end, I asked to change rooms, but it turned out to be possible because the AC was hot, but when I changed rooms, there were lots of cockroaches 😭
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1 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The mattress is bad, there is no foam. The sheets and blanket are dirty, the pillows are soft. The bathroom has no soap and is dirty. In short, the room is dirty.
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M***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
If I'm from Karimun, I usually come to Batam and stay at The L Hotel because it's close to Nagoya and my work is also close🙏
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L***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 9 week(s) ago
The worst hotel I've ever encountered in Batam. No main lights, dim and very dirty bathroom lights, liquid soap is placed in an Aqua bottle, many furniture are broken and cracked, window curtains are broken so they can't be opened, hard, dirty mattress, no contactable contacts near the phone, no wifi, not worth it for the price of 250+ - very bad, 10x better RedDoorz, btw I got room 311. The vibes are horror, dim, no main lights, very bad, I say
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2 people find it helpful
I***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
quite comfortable for a relatively cheap price
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S***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Menyesal barang tertinggal pun tak mengaku saya datang hari yang sama
1 people find it helpful
Asep S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Everyone is friendly and nice, everyone.
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1 people find it helpful
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 10 week(s) ago
bathroom dirty ( staff only cleaning the upper wall of the toilet and only clean the surface of the toilet bowl. mostly wall and toilet yellow and slimy). my room was okay just that the sink broken, phone broken(no issues because not using) and when ask for cleaning services,the staff don't clean in properly. Thank to Abri that help me out to fix the sink, change my room tv controller because the controller cannot use to change the tv channel and clean my room even though not his job to clean the room.
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2 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 11 week(s) ago
The room was gloomy, the bathroom was dirty, the glass was dirty, many items were broken, the telephone didn't work, the AC wasn't very cold either.
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3 people find it helpful
K***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 12 week(s) ago
first time staying here, the room atmosphere is gloomy, the cupboard is broken, the walls are peeling, the glass is dirty, the water heater is also not working properly. the room area is dusty because we ride a motorbike and wear helmets, when we were going home in the morning our helmets were lost both in the parking lot huhuhu :) we asked the security but they said they didn't know. but fortunately they gave us another helmet as a replacement please improve the hotel staff's service, facilities and security again thank you🙏
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1 people find it helpful
R***Y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
Batam during peak season many hotels are sold out. Finally chose this hotel because I saw good reviews on this application. It turned out that the room was very uncomfortable and not clean. The sheets and blankets were not clean. Lots of stains.. many of the facilities in the room were damaged plus lots of mosquitoes made it worse. Very disappointed. Traveloka should not only display good reviews.. very disappointed
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O***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel is close to the shopping center area and it is easy to find food around.
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3 people find it helpful
R***y
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
hotel staff is friendly, service is good,
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
Service is very good, facilities need renovation.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 16 week(s) ago
had time to check in when entering the room was very unsuitable for staying, the room was very different from the one in the photo we went straight home not to stay. money cannot be refunded.
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4 people find it helpful
A***d
icon-origin-TRAVELOKA
7.8
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, but the check-in time is chaotic. You can only check in at 16:30.
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Muhammad A. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Always be the choice to stay in Batam.
1 people find it helpful
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