Traveloka (4,280)
Other sources (5)
8.4
Very Good
From 4,280 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.1
Location
8.6
Service and Facilites
8.4
People often mention about Grand Serela Yogyakarta
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Staff Friendliness (69)
Bedroom (67)
Distance to City Center (66)
Ambiance (63)
Bathroom (59)
Accessibility (58)
Hotel Area (55)
Room Space (51)
Taste (50)
Family Friendly (41)
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Traveler Reviews Grand Serela Yogyakarta
Number of reviews per page
20
40
Customer reviews
D***i
Transit
10.0
/10
Reviewed 3 day(s) ago
The place has play facilities for children
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Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest Greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We would be delighted if you found your stay at Grand Serela Yogyakarta comfortable and safe. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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Verified Traveler
Business
9.7
/10
Reviewed 5 day(s) ago
This is my third time here. Very economical, comfortable, and has good facilities.
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Accommodation's Reply
23 Sep 2025
Dear Sir/Madam, Warmest Greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We would be delighted if you found your stay at Grand Serela Yogyakarta comfortable and safe. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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N***a
Leisure
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the strategic location is clean, what I like most is that there is a set of clean prayer equipment and there is an Al-Quran in each room.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warmest Greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We would be delighted if you found your stay at Grand Serela Yogyakarta comfortable and safe. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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Muhammad
Business
6.2
/10
Reviewed 4 week(s) ago
The facility activities do not match the description offered.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam. Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with criticism and suggestions. Furthermore, we also apologize if during your stay, there are still many shortcomings related to facilities that do not match the description offered, we promise to be determined to improve in the future. We look forward to welcoming you back to our hotel. Yours sincerely, Febri Alviansyah. General Manager.
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DI
Dyah I. S. P.
10.0
/10
Reviewed 5 week(s) ago
very comfortable and impressive, I've stayed here twice, satisfied with the service
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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FS
Frans S. B.
Leisure
10.0
/10
Reviewed 5 week(s) ago
The location and rooms are comfortable, the staff are friendly and helpful, and the breakfast is varied and delicious.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Sincerely, Febri Alviansyah, General Manager.
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D***h
9.7
/10
Reviewed 5 week(s) ago
Overall, I had a very pleasant stay at this hotel. The environment is clean, the service is good, and the staff are friendly throughout. The hotel's surroundings are peaceful, and it offers relatively easy access to all destinations in Yogyakarta.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Sincerely, Febri Alviansyah, General Manager.
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HR
Hasnur R. U.
10.0
/10
Reviewed 5 week(s) ago
The service & room are good 👍🏼 The location is also easy to find & close to Malioboro
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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cenziec
Business
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, and they are tolerant of checking out before praying. I've stayed there twice for per dine-in, and it's very comfortable.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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DR
Desi R.
Transit
9.1
/10
Reviewed 6 week(s) ago
The hotel is good, but I don't like the attitude of the female restaurant staff because when I wanted to eat I was given strange looks and they talked about me and even laughed, but the receptionist service was good.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam. Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with criticism and suggestions. Furthermore, we also apologize if during your stay, there are still many shortcomings regarding the attitude of our restaurant employees, we promise to be determined to improve in the future. We look forward to welcoming you back to our hotel. Yours sincerely, Febri Alviansyah. General Manager.
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AP
Ariyani P.
Business
8.5
/10
Reviewed 6 week(s) ago
Spacious and comfortable rooms, satisfactory service, standard hotel food
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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R***a
Leisure
8.5
/10
Reviewed 9 week(s) ago
A nice hotel to stay at.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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K***l
10.0
/10
Reviewed 9 week(s) ago
Good service and friendly staff, very satisfying, very easy access
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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G***t
Leisure
10.0
/10
Reviewed 9 week(s) ago
For such a low price, this hotel offers excellent service, easy check-in, delicious food, and prayer mats for both men and women. Thank you.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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G***t
Business
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the location is strategic, the rooms are ok
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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A***g
8.8
/10
Reviewed 10 week(s) ago
The staff are friendly and kind.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback regarding the friendly and kind attitude of our staff. We look forward to welcoming you back to our hotel. Sincerely, Febri Alviansyah, General Manager.
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dewi S. M.
Business
9.7
/10
Reviewed 10 week(s) ago
All the staff are friendly and efficient. The food tastes good. It's not too far from Malioboro. It's a good option if you go to Jogja again.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback regarding our staff's attitude and our restaurant's menu. We look forward to welcoming you back to our hotel. Sincerely, Febri Alviansyah, General Manager.
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R***a
8.8
/10
Reviewed 11 week(s) ago
The hotel offered a great price during holiday peak season in July. The location is also great because it was easy to find Grab and taxi, and we only need around 10-15 minutes to Malioboro, Stasiun Tugu, Pakuwon Mall, and Jogja City Mall.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing to use our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Best regards, Febri Alviansyah, General Manager.
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Widadi
Leisure
9.4
/10
Reviewed 11 week(s) ago
The hotel is clean, and the service is friendly.
The atmosphere is peaceful, and there are many food stalls around the hotel.
If you're visiting Yogyakarta, staying here is perfect for a vacation with kids.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Yogyakarta. We would also like to thank you for taking the time to provide us with your feedback and suggestions. We look forward to welcoming you back to our hotel. Sincerely, Febri Alviansyah, General Manager.
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I***a
Leisure
9.4
/10
Reviewed 11 week(s) ago
This is the first time I've found a hotel that provides complete prayer equipment and a Quran. The rooms are comfortable and well-decorated, and the price is still affordable. Perhaps the food variety could be improved to make it more palatable.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam. Warm greetings from Grand Serela Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your visit to Jogjakarta. We would also like to thank you for taking the time to provide us with criticism and suggestions. Furthermore, we also apologize if during your stay, there are still many shortcomings related to the less varied food menu, we promise to be determined to improve in the future. We look forward to welcoming you back to our hotel. Yours sincerely, Febri Alviansyah. General Manager.
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Number of reviews per page
20
40
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