8.3
Very Good
From 417 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Sindang Reret Cikole
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Ambiance (10)
Surroundings (8)
Taste (8)
In-house Restaurant (8)
Accessibility (7)
Family Friendly (7)
Staff Friendliness (7)
Check-in/out Time (7)
Room Space (7)
Variety (7)
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Traveler Reviews Sindang Reret Cikole

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40
Customer reviews
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it was pleasant. The rooms and equipment were clean and fragrant. The facilities were quite complete. The kids had time to play ATV and paintball and airsoft shooters. The only downside was the breakfast menu, which didn't have much variety.
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1 people find it helpful
yoelmey
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
all the staff are friendly... the breakfast is delicious with lots of variety... the room is clean
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
Plus: Villa is spacious, weather nice, location is good, lunch at restaurant with normal price (Common and not too. Expensive), smart TV and fast wifi. Minus: old room, many insects (ants, flies), hardly can sleep due to noise from street, sound of motor sport and few noisy motorcycles very disturbing. Breakfast variety is poor with coffee machine broke/not working. Bathroom shower take longer for hot water and sprayer already not work perfectly.
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3 people find it helpful
S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Good service, fairly clean rooms, even though the hotel is a bit old, the price is affordable, the place is beautiful and cool,
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1 people find it helpful
Hendri
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 32 week(s) ago
Only Wifi in the room doesn't work
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2 people find it helpful
V***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Walking around the hotel area in the morning is very cool, the staff is also friendly.
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Z***o
icon-origin-TRAVELOKA
9.6
/10
Reviewed 44 week(s) ago
Improve cleanliness and hot water facilities.
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2 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The staff is very friendly, the room is very good, no doubt about it. The facilities are very complete. The overalls are very good. If you go to Lembang, you must stay here heheheh, I'm sure you won't be disappointed
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1 people find it helpful
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
I only stayed for one night because I wanted to go to Lembang zoo, and it was already night time, the bathroom was checked by the officer who escorted me before entering, the hot water was said to be okay, but it turned out the drain was clogged, the shower water was small, the bathroom was flooded, the bathroom door couldn't be locked, I wanted to complain because it was already night and I was tired, in the morning the hot water didn't come out, even though the water was very cold 🤪 I wanted to check out in front of the receptionist and there were many other guest cars parked in a mess, there were officers but they let them be, my experience of staying here was complete 😆 I suggest that before giving it to guests, it's better to check all the facilities considering the price is also not cheap, thank you.
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16 people find it helpful
Zaina N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Good facilities. Bungalow concept and nice atmosphere. Spacious room. Clean and friendly staff.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Fun, beautiful atmosphere, cool. As for the food, although there isn't much variety, it's enough for me in terms of delicious taste. Staff friendly
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3 people find it helpful
Accommodation's Reply
01 Aug 2024
Thank you for providing a positive review regarding your stay at Sindang Reret Cikole. We are happy to hear that you enjoy the beautiful and cool atmosphere here. We also appreciate your comments regarding food variety. We always strive to provide delicious food and we will consider expanding our menu in the future. It's great to know that you are satisfied with the taste of our food. Staff friendliness is our top priority and we are very happy that you experienced this during your stay. We will convey your appreciation to the entire team. We hope to welcome you back to Sindang Reret Cikole for more enjoyable experiences in the future. Warm regards,
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
Overall good. It's just that things in the room need to be rejuvenated, such as the shower, bed cover (because the bed cover where I was staying was yellow), the hot water still took too long to heat up (even though the weather was very cold).
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2 people find it helpful
Accommodation's Reply
01 Aug 2024
Dear Sir/Madam, Thank you for taking the time to provide a review about your stay at Sindang Reret Cikole. We are very happy to hear that you found your overall experience to be good. We also value your input. Your input is very valuable for us and we will convey it to the relevant team for immediate action. We will carry out any necessary checks and repairs to ensure that this does not happen again in the future. We hope to welcome you back to Sindang Reret Cikole and provide an even better staying experience. If there is anything else you would like to share, please do not hesitate to contact us. Warm regards,
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Engkus
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
The place is comfortable, beautiful views.
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2 people find it helpful
Nurul
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Great, just add an electric plug on top.
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2 people find it helpful
Leonard
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
The hotel concept is bungalows, comfortable, clean rooms. I took the deluxe one for a million. Just a suggestion, for a price of one million there should be swimming pool facilities, a good playground for children and a wider variety of breakfast. Yesterday breakfast didn't include cake and Koko krunch for the little ones.
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5 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
The hotel staff is friendly, the atmosphere is cool
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Herva M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
the atmosphere is calm, the trees are cool and beautiful
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1 people find it helpful
C***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Very nice, I really like it, highly recommended.
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Adriana A. H.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 63 week(s) ago
Room 2 out of 4.• bersih, desain agak jadul dan kuno, meski belum lama renovasi ya. Dengan harga sejutaan sepertinya penginapan lain bisa menyediakan fasilitas yang lebih baik:)• kebersihan kamar luar biasa ✨ nice banget.• suasana adem, asri, nyaman.• lokasi kamar deluxe dekat dengan area outbond dan lokasi Sindang Reret dekat Brimob. Pagi sd siang berisik banget:(Menurut saya cocok untuk keluarga yang ada anak-anak kecil. Buat couple atau family dengan lansia, suara-suara mengganggu banget.• Exhaust fan gak berfungsi baik di kamar saya atau kamar sebelah (kamar orangtua saya)• Air panas terkendala, mesti panggil engineer buat benerin dulu, lalu pas nyala sebentar banget, cuma bisa dipake mandi singkat 1 orang 🥲 padahal lembang dingin banget. Food 3 out of 4. Enakk semua. Emang dari dulu langganan di sini sih kalau makan. Kebetulan makannya pagi sd jam 11 jadi gak terasa ramai. Breakfast enak, bubur ayam, masakan indo dan lain-lain enak. Minusnya adalah banyak banget lalat. Agak PR makan sambil syuhsyuh lalat yang banyak. Will be back for the resto. 💗.
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3 people find it helpful
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Eka s.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 66 week(s) ago
Dirty bathroom, lots of cockroaches.
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2 people find it helpful
Accommodation's Reply
02 May 2024
Dear. Mrs. Eka Susanti, thank you for taking the time to share your interesting experiences regarding your visit to the Sindang Reret Cikole Hotel. We will continue to improve the quality of our products and services to our consumers. We look forward to welcoming you back to Sindang Reret Cikole. Warm regards, Sri Saadah. RD. Sindang Hotel Supervisor Reret Cikole.
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Number of reviews per page
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