Trenz Hotel Pekanbaru

Explore Trenz Hotel Pekanbaru
7.6
Pleasant
From 184 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.3

Meal

7.8

Location

8.1

Service and Facilites

7.4

People often mention about Trenz Hotel Pekanbaru
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Bedroom (2)
Surroundings (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Bathroom (1)
Variety (1)
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Traveler Reviews Trenz Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
a***l
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5.7
/10
Reviewed 19 week(s) ago
The room is not like the photo, the room is not very clean
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A***n
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Transit
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6.5
/10
Reviewed 87 week(s) ago
There is a price for quality. The room is very small. But it's okay for sleeping.
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Lutfi
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6.0
/10
Reviewed 170 week(s) ago
1. Pelayanan kurang memuaskan. Saya Superior ketika saya tanya sesuai penasan. Dan saya tanya kembali ini Standar apa Superior jawabnya sesuai pesanan. 115 itu Standart apa Superior? 2. Waktu check out dikatakan ketumpahan minuman seperti fanta di sprei. Padahal saya tidak ada makan dan minum di luar minuman botol yang tersedia. Itupun tidak ada yang tumpah. 3. Mohon pihak management Trenz Hotel bintang 2 Panam melakukan evaluasi kepada karyawannya. Agar lebih humanis dan bertanggung jawab oleh pekerjaan. Senyum itu ibadah. 4. Untuk sarapan paginya enak. 5. Pertama dan terakhir menggunakan Trenz Hotel Panam. Terima kasih. 6. Tidak boleh mengambil foto.
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6 people find it helpful
Tasya a.
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6.0
/10
Reviewed 221 week(s) ago
The ac has no taste, it's the same cake. So it's really hot inside. For others ok
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2 people find it helpful
Natasya C.
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6.0
/10
Reviewed 222 week(s) ago
The hotel is damaged, damaged, not clean.
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1 people find it helpful
Muhammad Z.
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5.4
/10
Reviewed 237 week(s) ago
The time for drinking water is jeselin glass. The thin pillows of the room are cramped.
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1 people find it helpful
Rafi
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6.7
/10
Reviewed 239 week(s) ago
The sheets are dirty.
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2 people find it helpful
Cahyani C.
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6.2
/10
Reviewed 241 week(s) ago
The room still smelled of cigarette smoke even though we ordered a non-smoking room, in the bathroom there were cockroaches.
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4 people find it helpful
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Roni C.
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5.4
/10
Reviewed 247 week(s) ago
The facilities are less than satisfactory compared to other hotels with the same price. For example, soap is still bar soap & the TV has lots of ants.
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3 people find it helpful
Windi S.
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6.4
/10
Reviewed 247 week(s) ago
The receptionist was not friendly, then for Kamara like the pillows were not cleaned, there were cockroaches in the bathroom :(.
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PINTA S.
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5.7
/10
Reviewed 252 week(s) ago
The room is narrow and the walls are dirty, the bathroom has a cockroach.
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2 people find it helpful
Beni G.
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5.9
/10
Reviewed 259 week(s) ago
Kamarnya pengap dan tidak nyaman, tapi staff-nya ramah
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Nurhalimah
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6.2
/10
Reviewed 286 week(s) ago
There is no cupboard and the sink is too small.
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1 people find it helpful
Muhammad R. 1.
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6.4
/10
Reviewed 301 week(s) ago
The wall of the room was torn, and also the TV remote could not change the channel because it ran out of batteries, and the breakfast was too spicy for me.
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4 people find it helpful
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Khairul F.
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Family
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8.5
/10
Reviewed 341 week(s) ago
In accordance with the price, if you want to be really good on the ground floor, if there is less room on the 2nd floor there is a mosque, smooth TV, smooth air conditioning, smooth water. It's just not good, the window is closed, it should just open the window for lunch, the food menu is also lots of delicious.
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6 people find it helpful
Aldo B.
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6.0
/10
Reviewed 352 week(s) ago
Good location, unsatisfactory service. the female receptionist is arrogant, unfriendly. The blanket is dirty and the food service is bad, very unsatisfactory.
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1 people find it helpful
nanda dwi utari
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Family
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6.1
/10
Reviewed 356 week(s) ago
the condition of the room is not neat. so it's not comfortable
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1 people find it helpful
Riki S.
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Family
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5.5
/10
Reviewed 359 week(s) ago
The hotel is clean, it doesn't smell fresh. Need rejuvenation, for example the walls are repainted, then the tiles and ceiling are also ok. Including the base of the bed ... And even though the price is cheap, it needs to be clean and still be a priority so guests feel comfortable.
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Hariadi P.
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Business
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5.1
/10
Reviewed 365 week(s) ago
The staff is not friendly, the rooms are small not suitable for the price, not suitable for photos, very poorly maintained, cleanliness is also lacking, smells bad.
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1 people find it helpful
arfan s.
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5.1
/10
Reviewed 366 week(s) ago
The rooms are not clean, not friendly in serving.
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