Arthama Hotel Makassar

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Overall Ratings & Reviews Arthama Hotel Makassar

Traveloka (8,542)
Other sources (1)
8.9
Very Good
From 8,542 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.8

People often mention about Arthama Hotel Makassar
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Staff Friendliness (135)
Ambiance (127)
Distance to City Center (126)
Bedroom (125)
Accessibility (116)
Taste (112)
Hotel Area (105)
Bathroom (104)
Variety (104)
Surroundings (100)
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Traveler Reviews Arthama Hotel Makassar

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40
Customer reviews
I***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Such a blessing to spend time with family here. The experience of a room with a sea view is worth the price, no effort is needed to see the sunset and city lights. All staff are nice and helpful. The room is very clean and smells good. The mattress, pillows, and blanket are soft, the AC is cold, and the lighting is very adequate. Breakfast is delicious! My mother loves it. Strategic access to everywhere is close, although it is a bit tricky to park back into the lobby because it is a dead end. It is not difficult to extend without changing rooms as long as the room type is the same as the one selected online. Best decision I ever had. Thanks, Arthama!
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I***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best decision I ever had was spending time with my family at Arthama Hotels. All the staff were nice and helpful. Upgrading to a sea view was truly worth the price and brought so much joy and peace to me because I didn't have any complaints about restless sleep due to the soft mattress or the cold AC. There's a 100,000 Rupiah deposit. The Wi-Fi is a bit slow. Access to everything is close and everything is available, even on foot. It's a bit tricky, not always being able to get off right in front of the lobby because access is only reverse parking.
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A***a
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Transit
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8.8
/10
Reviewed 2 week(s) ago
Overall, it was satisfactory, with a strategic location close to shopping centers. There was just a bit of miscommunication, as I was given an uncleaned room, but was immediately replaced with a new one. Good.
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. A*a, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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A***a
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Transit
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8.8
/10
Reviewed 2 week(s) ago
Strategic location, clean rooms.
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. A*a, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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Firman
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and clean, highly recommended
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. Firman T.M., This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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B***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good staff, good service, have been to several other 4 star hotels and Arthama has one of the best service.
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. B*K, This is a message from Arthama Makassar Hotel. We would like to thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. We value your feedback and sincerely hope to have the opportunity to welcome you back again for a better experience. Sincerely, General Manager
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Muh A. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The quality of service, facilities, and staff friendliness are generally good, but there are some inputs, especially regarding the Wi-Fi facility whose signal is still inadequate/weak so it cannot be used and also security who are sometimes not on standby at the location at certain hours.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Ms./Mrs. Muh A.B., This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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A***i
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Very good and recommended for families
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Accommodation's Reply
06 May 2026
Dear A*i, Greetings from Artama Hotel Makassar. Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you experienced during your stay. Your valuable feedback will be of great help in improving our services in the future. We look forward to welcoming you back with even better service. Thank you. Sincerely, The General Manager
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s***i
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
Very comfortable and strategic location
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. s*i, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Stay 4 nights, extend every day, find a cheap one online, no need to check out first as long as the room type is suitable... It's awesome.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr./Ms. A*i, This is a message from Arthama Makassar Hotel. We would like to thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The CS is friendly and polite, the room is also clean... The room can accommodate a maximum of 3 people and only 2 people for breakfast... It's quite affordable for a place to stay during the holidays.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Ms./Mrs. H*i, This is a message from Arthama Makassar Hotel. We would like to thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. We value your feedback and sincerely hope to have the opportunity to welcome you back again for a better experience. Sincerely, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best 4-star hotel in Makassar. The breakfast is very varied and delicious. The pool is clean, and the chlorine isn't too high, so it's comfortable for kids. The rooms are clean.
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Accommodation's Reply
30 Apr 2026
Dear Mr./Ms. M*a., This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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Putut F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
An older but well-maintained hotel, located near Losari Beach, within walking distance, with plenty of restaurants and food outlets nearby. Recommended for those in Makassar.
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Accommodation's Reply
27 Apr 2026
Dear Mr./Mrs. Putut F., This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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R***i
icon-Transit
Transit
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9.1
/10
Reviewed 3 week(s) ago
The breakfast is delicious and varied 👍
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1 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. R*i, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasure to stay at this hotel.
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Accommodation's Reply
20 Apr 2026
Dear Mr. G*t, This is a message from Arthama Makassar Hotel. We would like to thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. We value your feedback and look forward to welcoming you back again for a better experience. Sincerely, General Manager
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Hafsah S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Nice, clean... Lots of breakfast menu...
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Accommodation's Reply
24 Apr 2026
Dear Mr. Hafsah S., This is a brief update from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously to improve the quality of our services in the future. We hope to welcome you back again for an even better experience. Sincerely, General Manager
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Sri R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
There was a cockroach in room 1706, but I didn't take a photo because I was charging my phone. The pillowcase smelled bad, as if it hadn't been changed.
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Ms. Sri R., This is a message from Arthama Makassar Hotel. We would like to thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We hope to welcome you back again for an even better experience. Sincerely, General Manager
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T***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The food is varied and delicious, but there are a lot of mosquitoes, and booking a king-size bed feels superior. The rooms are also cramped, making it difficult to find space for prayer.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. T*i, This is a message from Arthama Makassar Hotel. We thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location. Breakfast delicious.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. n*r, This is a brief update from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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J***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel is nice and clean. Traveling overland from Manado to Makassar, I decided to stay here after seeing reviews on TikTok. The food is very varied.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. J*y, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
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Number of reviews per page
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