We would like to share our honest feedback regarding our recent stay in April 2026. Unfortunately, our experience was very disappointing and far below expectations. The condition of the room was not clean—the bedsheets appeared used and had makeup stains. The bathroom had an unpleasant odor, and there were many mosquitoes inside the room. In addition, the overall property did not feel well maintained. The swimming pool was not clean, and the surrounding area looked neglected. The beach was also not as expected—it was rocky with sharp stones, not suitable for a comfortable or family-friendly experience. The reality was very different from the photos and information presented online, which led to a significant level of disappointment. We had also brought guests from overseas, and this situation was quite embarrassing for us as the actual condition did not reflect what was expected from your property. Due to these conditions, we decided to leave the property and were unable to stay for the remaining three nights that we had already paid for. This resulted in a considerable loss on our side. We sincerely hope this feedback is taken seriously and that you can review this matter, including a possible resolution regarding the unused nights. Thank you.