All Ratings, Current App Language, See all reviews
Traveler Reviews HARRIS Hotel Samarinda
Number of reviews per page
20
20
40
40
Customer reviews
T***a
Leisure
9.7
/10
Reviewed 3 day(s) ago
This is a family-friendly hotel. The rooms are neat, spacious, and comfortable. The downside is that the music from the adjacent nightclub can still be heard inside.
See original
Find this review helpful?
JJ
Johansyah J.
10.0
/10
Reviewed 4 day(s) ago
Great location, plentiful and delicious breakfast, swimming pool, and gym. I recommend staying again.
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Thank you, Mr. Johansiah J. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial for improving the quality of our services in the future. We look forward to welcoming you again at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
I***a
Medical
10.0
/10
Reviewed 4 day(s) ago
Easy to reach location, clean rooms, incredibly friendly staff. Thank you for accompanying us on our vacation.
See original
Find this review helpful?
Bhocahchupu11 m.
Leisure
10.0
/10
Reviewed 5 day(s) ago
next time I come back on vacation
best for honeymoon
See original
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Thank you, Bhocahchupu11 m., with our highest regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
AH
Adi H.
Staycation
10.0
/10
Reviewed 6 day(s) ago
My child received a balloon and a gift from the staff at breakfast. The hotel is kid-friendly. Children under 10 still receive breakfast free.
See original
Find this review helpful?
I***a
Leisure
7.2
/10
Reviewed 1 week(s) ago
Almost perfect for the food and view of the dining place, because not everyone can stay here, yes to enjoy the service and facilities. But it's a shame that it's my first time staying here with many things that are not fulfilled. I booked a room with a city view but what I got was like the photo ☹️. Then I booked a room on the top floor but was given a room on the ground floor. Then I ordered 1 bed but was given 2 beds. Well, I don't really complain about the other things, just the view is very disappointing when I wake up in the morning hoping to see something nice, but instead the view is dirty outside. Hopefully the service can be better 🙏
Read More
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Thank you. Sincerely, Harris Samarinda. Thank you for taking the time to write a review about your experience. On behalf of management, we apologize for any inconvenience you may have experienced during your stay at Harris Samarinda. We welcome all comments, suggestions, and feedback to consider and improve the quality of our services in the future. We hope to welcome you back to Harris Samarinda again. #BalanceAtHarris Harris Samarinda
See original
S
Suhendra
Business
9.7
/10
Reviewed 1 week(s) ago
My first business trip and stay in Samarinda, I highly recommend the Harris Samarinda Hotel. Besides the comfortable rooms, the friendly staff, delicious food, and a wide variety of breakfast options, there's even a dance during breakfast, which makes it fun. Harris Samarinda is a great choice.
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Thank you, Ms. Suhendra. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We hope to welcome you again next time you visit Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
soeprajoego a.
Business
10.0
/10
Reviewed 2 week(s) ago
Classy, top, satisfied, comfortable, calm, easy.
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Thank you, soeprajoego a., with our highest regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are vital to us in improving the quality of our service in the future. We look forward to welcoming you again next time you visit Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
A***h
10.0
/10
Reviewed 2 week(s) ago
Regular stay here, overall good, clean, and friendly.
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Super comfortable and fun.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
Hikmaya L.
Staycation
8.8
/10
Reviewed 4 week(s) ago
Comfortable, strategic location, and impressive views of the Mahakam River. The gym facilities are also excellent.
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you, Hikmaya L. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
Y***g
9.7
/10
Reviewed 4 week(s) ago
The view is awesome and my request was fulfilled even though the check-in took a long time, but after that I was relieved to get a nice room.
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you. Sincerely, Harris Samarinda. Thank you for taking the time to write a review about your experience. Customer satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve. We hope to welcome you back to Harris Samarinda again. #BalanceAtHarris, Harris Samarinda
See original
AG
Aditya G.
Leisure
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly and the place is very clean. I always book a room here when I'm on holiday in Samarinda.
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you, Aditya G. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial for improving the quality of our services in the future. We look forward to welcoming you again next time you visit Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
D***i
Leisure
9.3
/10
Reviewed 5 week(s) ago
All the facilities and services are okay, only the rooms are not soundproof.
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you. Sincerely, Harris Samarinda. Thank you for taking the time to write a review about your experience. Customer satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve. We hope to welcome you back to Harris Samarinda again. #BalanceAtHarris, Harris Samarinda
See original
ki
kurnia i.
Business
10.0
/10
Reviewed 7 week(s) ago
Nice room, soundproof, clean. Good breakfast.
See original
Find this review helpful?
Accommodation's Reply
18 May 2026
Thank you, Ms. Kurnia I. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial for improving the quality of our services in the future. We look forward to welcoming you again next time you visit Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
TJ
Tan J. H.
Staycation
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and good. The ambiance of this hotel also good and recommended to stay with family or friends.
Find this review helpful?
Accommodation's Reply
08 May 2026
Cheers Tan J. H.,
Warmest Greetings from Harris Samarinda
Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority.
We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests.
We look forward to welcoming you back to our hotel in the near future.
#BalanceAtHarris
HARRIS Samarinda
TJ
Tan J. H.
Staycation
10.0
/10
Reviewed 8 week(s) ago
It's nice to stay in Harris Hotel Samarinda where the view is quite amazing and very convenient. Recommended for staycation.
1 people find it helpful
Accommodation's Reply
08 May 2026
Cheers Tan J. H.,
Warmest Greetings from Harris Samarinda
Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority.
We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests.
We look forward to welcoming you back to our hotel in the near future.
#BalanceAtHarris
HARRIS Samarinda
TJ
Tan J. H.
Staycation
10.0
/10
Reviewed 8 week(s) ago
Highly recommended and perfect for a family staycation, the most comfortable place in Samarinda so far. Hopefully, we can stay here again next time.
See original
Find this review helpful?
Accommodation's Reply
07 May 2026
Thank you, Mr. Tan J.H. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
A***s
Business
9.7
/10
Reviewed 8 week(s) ago
The service is very good, the staff is friendly, and the hotel is very clean and comfortable.
See original
1 people find it helpful
Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
See original
D***i
Staycation
9.4
/10
Reviewed 8 week(s) ago
A very comfortable staycation experience+
See original
Find this review helpful?
Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda