The staff is friendly and kind. We were just a little disappointed that made us a little annoyed with the policy they gave, because they couldn't approve the response to reschedule the room we booked, out of 9 room bookings, we booked the wrong date for 1 room, there should be a policy from the hotel to approve the rescheduling of the date because we had booked many rooms, but this wasn't at all, forced to rebook at a higher cost, if asked will you use this hotel again? If you are alone, yes, it can be because the price is affordable, but if you are in a group, it's better to choose another hotel.