The hotel is nice and clean. The staff is also friendly.

Comfortable and clean hotel. Friendly staff.

The bathroom condition needs to be cleaned as well as possible

The hotel is OK, comfortable, and clean. The staff is also friendly.

The hotel is ok, comfortable and reliable

Nice hotel, nice staff and could be an option to stay here.

Inconsistent check-in times. Guests were not asked whether they wanted to proceed or not.

The room is clean, the staff is also friendly.

Comfortable and clean rooms. Friendly staff.

The room is comfortable and pleasant. Clean and tidy.

The service and room were okay, there was just a small incident where the receptionist suddenly opened the room while we were still in the room at around 10 am.

Wi-Fi is not smooth.

The room is clean and ok but not soundproof unfortunately.

The advantage of this hotel is that it provides breakfast.

The room was OK and clean. But at night, the pub music was a bit noisy.

Hotel rooms are not well maintained

The hotel staff, from the doorbell and reception staff to the room service and restroom staff, were friendly. Unfortunately, I was disturbed by noises from above and next door at night. It would be better if each room was soundproofed to ensure privacy and allow guests to rest more comfortably.

I upgraded to a premier suite, the room was spacious and had a balcony. There was hot water too. It was enough for a temporary stay. But the bedcover wasn't washed clean enough. Another problem was the deposit, which couldn't be withdrawn without proof. I sent the proof by photo because I've already returned to Jakarta. It was 100,000 Rupiah, but it's a shame if there are guests who are short of money. When asked about guest data, they only replied, "Do you have proof from Traveloka?" I've sent it. They don't record guest data, and it's impossible. I feel bad for the owner too. Now it's not a matter of the 100,000 Rupiah. Please take it. But it's a management issue that needs to be fixed so that your customers don't leave a bad impression.

The bedroom and bathroom are clean & comfortable, but not soundproof so when there is an event in the 3rd floor ballroom it can be heard in the room

the room was not cleaned properly. and the toilet and trash were not cleaned