8.6
Very Good
From 7,141 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about BATIQA Hotel Lampung
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Distance to City Center (95)
Staff Friendliness (95)
Bedroom (94)
Ambiance (86)
Room Space (77)
Hotel Area (76)
Taste (75)
Accessibility (74)
Bathroom (74)
Variety (67)
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Traveler Reviews BATIQA Hotel Lampung

Number of reviews per page
20
40
Customer reviews
A***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The room is clean and quite spacious, the bathroom is clean, the shower water gets warm quickly, and it is close to the city center.
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Accommodation's Reply
30 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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rizal a. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Honestly, this hotel can be recommended for a comfortable stay.
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Accommodation's Reply
25 Sep 2025
Dear Mr. Rizal A.S., Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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rizal a. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Good hotel and excellent service
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Accommodation's Reply
25 Sep 2025
Dear Mr. Rizal A.S., Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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rizal a. s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Clean rooms and strategic location close to culinary spots
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Accommodation's Reply
25 Sep 2025
Dear Mr. Rizal A.S., Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good service, helpful in assisting customer needs. Gonna be back someday
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Accommodation's Reply
25 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Check-in time at night needs to be improved, it takes 30 minutes to serve one guest. I even reprimanded them first, they weren't very responsive. Check-in at 1:00 a.m. was already tiring from traveling from out of town, but the service was poor.
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Accommodation's Reply
27 Sep 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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m***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Second time staying here because I was on a business trip
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Accommodation's Reply
25 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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A***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great and very attractive service
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
7.2
/10
Reviewed 3 week(s) ago
Previously I had booked a NON SMOKING ROOM, but when I checked in the room was already full. Please improve the room arrangement according to the purchase order. Salute to Mr. VIRGA, the receptionist that night (if I'm not mistaken) who offered a solution to ozone the room first to reduce the smell of cigarettes in the room. And I was very disappointed with the receptionist's service at check out time, my family and I had left the room since 12:40 but because at that time the lobby was busy and the receptionist was serving other guests (maybe there were around 4/5 guests) so I decided to go to FRISQA Restaurant to ask for help reheating the food (thanks to the staff who helped) then I returned to the lobby, the receptionist was still serving guests. Then I decided to go to the parking lot to warm up the vehicle while arranging the luggage to the car. Half an hour later I returned to the lobby to confirm the checkout and the receptionist staff member was a complete ZONK (using bone conduction earphones, which I thought was a bit odd for staff to use earphones) asking for additional fees because I was late checking out, but after I argued, he said he had seen me walking back and forth in the lobby. PLEASE FIX THIS. Thanks.
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Accommodation's Reply
21 Sep 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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i***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A highly recommended hotel to visit, lots of food.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The food is delicious and affordable. The place is also close to the city, just a lack of parking space, but overall it's okay.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful... the room is clean & comfortable... the check in & check out process is fast... the breakfast is delicious and has many choices... if Kelampung is my favorite hotel to stay... thank you....
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Accommodation's Reply
08 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful... the room is clean & comfortable... the check in & check out process is fast... the breakfast is delicious and has many choices... if Kelampung is my favorite hotel to stay in... thank you.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful... The room is clean & comfortable... The check-in & check-out process is fast... The breakfast is delicious and has many choices... If I go to Lampung, it will be my favorite hotel to stay... Thank you...
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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agnes a.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Comfortable, close to the city center, friendly, all the employees are the best, basically
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mrs. Agnes A, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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O***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Recommended hotel, with a varied and delicious breakfast.
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1 people find it helpful
Accommodation's Reply
30 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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Liliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I was very satisfied with my stay here. I usually have trouble sleeping soundly in hotels, but I was able to sleep soundly at Batiqa. My next trip to Lampung will definitely be here again. Please maintain the service or improve it further.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Liliana F, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and check-in/check-out was fast. The room was clean and had a great view. The bathroom was spotless. Breakfast had a wide selection and was delicious. Thank you.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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M Reza F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good comfortable hotel, around the hotel at night there are lots of food stalls.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Mr. Reza F, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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L***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is very helpful, the hotel is clean and aesthetic.
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Adhi Wahyu Prasetyo, CHA. General Manager
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Number of reviews per page
20
40