For the pillows, one is hard and the other is soft. Please pay more attention. Thank you.

The receptionist and restaurant staff were friendly and very helpful. The rooms were clean, the bathrooms clean, and the hot water lasted longer. The food was delicious and varied. Recommended hotel.

The hotel staff is friendly, the rooms are comfortable and clean.

The room is clean, the sheets are clean and white, but please replace the pillows. They are no longer fit for use, very thin and worn. The pillowcases are also worn out, sorry to be honest. The food tastes mediocre, and is already cold. Please improve it. The hotel's location is very strategic. Across from the hotel is Pakuwon Mall Bekasi. At night, it's also easy to find street food around the hotel.

The staff was friendly and accommodating. I accidentally booked a twin bed, but they gave a double bed instead, very appreciated. The check-in was also smooth and really quick. The room was nice and clean. The cost was affordable and worth it. I had a good deep sleep.

The staff was very helpful, but it's a shame the soundproofing wasn't very good. We were very disappointed when our child was reprimanded for being too noisy, even though we've never been reprimanded in other hotels.

It's really worth it to stay here

This is my umpteenth transit experience. The price is a bit affordable, and I really like the cleanliness, making it a comfortable place to stay. The staff are friendly, but some are a bit pushy. Hopefully, it can improve in the future, thank you.

The staff is friendly, the room is clean and comfortable. Thank you.

Back in transit here. It's better, but please refrain from knocking, as it's disturbing. Phone calls are preferable. Thank you. Hopefully, this can be improved.

The service is satisfactory, friendly and the hotel is comfortable

This was my transit experience staying at this hotel. Strategic location, clean room, good reception service. Although the bathroom drain wasn't working properly, and the room service was still less than satisfactory, in my opinion, not as good as the reception downstairs. Hopefully, it can improve. Highly recommend this place.

Access across from Pakuwon Mall Bekasi

The receptionist and hotel staff were friendly and very helpful, the food was delicious, the bedroom was comfortable, and the bathroom was clean.

Strategically located to Pakuwon Mall, just cross the street

The hotel staff was very friendly and helpful, the rooms were clean and the facilities were great. The food was also delicious, and I'd definitely stay here again if I were on holiday ❤️

The room was clean. The sheets were changed daily. Unfortunately, the breakfast was lacking in variety. My son isn't used to eating a heavy meal in the morning. On day 1, there was still bread, but on day 2, the bread was replaced with fried fritters, so he didn't have breakfast, just three slices of pudding. Overall, it was okay.

The hotel staff was friendly and helpful, and the breakfast was delicious. Please increase the duration of the hot shower so customers can use the hot water for a little longer.

Fast check in, easy access, clean room, all facilities working

The hotel is clean, the staff are friendly, but the room cleaners are rude and even annoying. Also, this time, there was very little soap available. Please improve this, as everything is usually fine. Also, the shower drain is stagnant, so it doesn't drain immediately and dries the next day. Hopefully, this can be fixed. Thank you.