I think the price is a bit overpriced for the service provided. Breakfast is lacking in variety. The hotel is located in the city center.

My worst experience staying here. I tried to stay here because my usual place was full. I stayed alone. It was supposed to be two people in a room, but I happened to be staying alone. Suddenly, my relative came to deliver my order and met me in the room. Just as my relative sat down, the phone suddenly rang from the receptionist and I answered it. The receptionist asked, 'Who are you staying with?' I said I was staying alone. Then she asked, 'Who is that?' I said my relative. 'Excuse me, ma'am, you're not allowed in the room, you have to sit outside.' I was annoyed, how could my relative not be allowed to meet me in the room. And disappointed at that moment, I left and checked out. Why stay again if I, as a customer, am not made comfortable. As many times as I've stayed, this is the one that disappointed me.

The hotel is clean and the staff are friendly. The provision of water heaters in each room needs to be improved.

A comfortable hotel with excellent service. The rooms are tidy, the beds comfortable, and the atmosphere peaceful. Breakfast is also quite tasty with a variety of menu options. The hotel's location is quite close to the city center, making it easy to get around.

A comfortable hotel with excellent service. The rooms are tidy, the beds comfortable, and the atmosphere peaceful. Breakfast is also quite tasty with a variety of menu options. The hotel's location is quite close to the city center, making it easy to get around.

All good... Only the bath water this time is not so good.

The hotel is quite pleasant and the price is affordable.

The hotel is in the city center and very easy to get to anywhere.

Hotel close to the city and easy access

maintained and further improved

The breakfast is not complete but it is delicious

Strategic location in the city The food is not very varied, and the prices don't match the facilities.

Clean, room as requested (non-smoking room and double bed), will book again next year.

The hotel is quite clean, the food is so-so, not much choice.

The leaders and officers are not home.

It was pretty good during my business trip in Bengkalis while staying here. Thx.

Clean rooms and friendly staff.

The service is quite good, the staff is friendly, the hotel rooms are nice and very clean, the hotel environment is clean, worth the price.

It's difficult to get a refund even though I've talked directly with the hotel

Not serving the client's rights well. Clients need a receipt for staying but are not given it. The language of the FO staff is rude and unfriendly.