m***i

Leisure

9.7

/10

Reviewed 3 day(s) ago

Perhaps the breakfast needs more variety. I stayed for a week, and the breakfast was the same. Maybe they could change the menu every day. But overall, it was good.

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Hot T. S.

Staycation

10.0

/10

Reviewed 6 day(s) ago

Clean, comfortable, friendly staff, delicious food.

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f***i

9.7

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and responsive.

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Accommodation's Reply

29 Jun 2026

Dear Mr./Ms. F*i, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Putri M. S.

Leisure

8.2

/10

Reviewed 2 week(s) ago

The room wasn't very clean. The pillowcase had a large yellow stain that looked like a pee stain that wouldn't come off. The carpet also had patches on it, making it uneven. The carpet was also a bit sandy. The mattress was wobbly, so adjusting my sleeping position felt like I was going to fall off. But the AC was cool, the room didn't smell, the toilet was clean, and the towels were large and absorbent.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Ms. Putri M.S., Thank you for your positive review of Grantika Setiabudi Medan Hotel. We apologize for the inconvenience you experienced during your stay at our hotel. This was a negative experience that our guests should not have to go through. We apologize again for the unsatisfactory service. We will improve the quality of our service to ensure all guests always have a comfortable experience. We sincerely hope that you will continue to choose our hotel as your first choice for even better service. Sincerely, Rakhmat Adi Sampurno, General Manager

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S***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Thank you for the service from the staff. The food is always great and delicious. The selection is a bit smaller than before, but it's still varied. Worth it!!!! Will definitely stay again☺

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Accommodation's Reply

29 Jun 2026

Dear Mr./Ms. S*a, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Prillia W.

8.5

/10

Reviewed 4 week(s) ago

Nice, but the superior room is small. Better to take an executive room if you want more space. The service is good. Thank you for the good service 🙏

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Accommodation's Reply

15 Jun 2026

Dear Ms. Prilia, We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager

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Cindy M.

10.0

/10

Reviewed 5 week(s) ago

I spent 2 nights here, feeling at home and comfortable. The staff are friendly and helpful. The pool is clean and comfortable for children.

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Accommodation's Reply

15 Jun 2026

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D***a

10.0

/10

Reviewed 5 week(s) ago

It's very comfortable here, nice and safe.

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Accommodation's Reply

02 Jun 2026

Dear Mr./Ms. D*a, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Agus P. P.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Thank you for the excellent service, from parking to check-in to check-out. There were no cancellations, despite a high number of bookings due to a power outage.

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Accommodation's Reply

02 Jun 2026

Dear Mr. Agus P.P., We, the management team of Granthika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager

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Resita Y. A.

9.7

/10

Reviewed 7 week(s) ago

Recommended hotel. Spacious and clean rooms, fast and satisfactory staff service.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Ms./Mrs. Resita Y.A., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager

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Y***i

Staycation

8.5

/10

Reviewed 10 week(s) ago

My child is taking the UTBK at the USU location, so I chose this hotel because it is close to USU.

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1 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Mr./Ms. Y*i, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Margaretha U. A. M.

Business

8.3

/10

Reviewed 10 week(s) ago

The room size is small for a standard room at that price, and the most annoying thing is that the pillowcases are really dull.

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2 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Margareta U.A.M., Thank you for leaving a positive review of Grandika Setiabudi Medan Hotel. We sincerely apologize for the inconvenience you experienced during your stay. It was an unpleasant experience that not all guests should have to go through. We deeply apologize once again for your dissatisfaction with the quality of our service. We will strive to improve our service quality so that all guests can have a comfortable stay. We hope you will continue to choose our hotel to provide even better service in the future. Thank you. Rahmat Adi Sampurno, General Manager

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D***y

Staycation

9.1

/10

Reviewed 10 week(s) ago

Stayed here for 2 nights because there was a friend's wedding, strategic location, close to the city center, cleanliness is okay, friendly receptionist.

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1 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Mr./Ms./Mrs. Dee, The management of Granthika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay with us. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager

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N***r

Business

10.0

/10

Reviewed 10 week(s) ago

The restaurant is the best, the food is delicious, the room is clean and fragrant, the staff is fast response, smart TV.

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1 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Mr. N*r, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Ulfa A. M.

Transit

8.5

/10

Reviewed 11 week(s) ago

The hotel is strategically located and the service is excellent. Thank you very much, Grandhika Setiabudi Medan.

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Accommodation's Reply

30 Apr 2026

Dear Ms./Mrs. Ulfa A. M., We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your family. Sincerely, Rakhmat Adi Sampurno, General Manager

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J***n

Leisure

10.0

/10

Reviewed 11 week(s) ago

The service from the staff was very good, plus the food was delicious.

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1 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear Mr./Ms. J*n, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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P***i

8.5

/10

Reviewed 11 week(s) ago

The place is comfortable, the facilities are good, the service is also good, the best 🙂

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1 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear Mr./Ms. Pi, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager

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S***i

8.5

/10

Reviewed 11 week(s) ago

Fun, lots of food choices

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Accommodation's Reply

23 Apr 2026

Dear Mr./Ms. S*i, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Marusaha M.

10.0

/10

Reviewed 11 week(s) ago

One of the recommended hotels in downtown Jakarta. Especially at night, there are many dining options.

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Accommodation's Reply

23 Apr 2026

Dear Ms. Marusa M., We, the management team of Granthika Setiabudi Medan Hotel, sincerely thank you for taking the time to write a positive review about our hotel. We are delighted with the service of all our staff and your memorable stay. Thank you again for choosing our hotel as your top choice. We sincerely hope to welcome you and your family back again in the future. Sincerely, Rakmart Adi Sampurno, General Manager

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R***h

8.5

/10

Reviewed 12 week(s) ago

It could be a safe and comfortable choice of accommodation.

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Accommodation's Reply

23 Apr 2026

Dear Mr. R*h, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next trip with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager

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Hotel Grandhika Setiabudi Medan

Overall Ratings & Reviews Hotel Grandhika Setiabudi Medan

8.6

8.5

8.5

8.6

8.5

Traveler Reviews Hotel Grandhika Setiabudi Medan