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Traveloka (1,247)

8.6

Very Good

From 1,247 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

7.9

Location

8.9

Service and Facilites

8.7

People often mention about Ratu Homestay Malang

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Distance to City Center (10)

Accessibility (10)

Staff Friendliness (9)

Bedroom (9)

Surroundings (8)

Room Space (8)

Bathroom (8)

Hotel Area (8)

Wifi (6)

Check-in/out Time (6)

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Traveler Reviews Ratu Homestay Malang

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Customer reviews

Sheylla A. R.

8.8

/10

Reviewed 6 week(s) ago

Good for that price, there is a lift too, the view is awesome, the bathroom is nice.

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1 people find it helpful

D***n

Leisure

9.4

/10

Reviewed 7 week(s) ago

Staying here was very pleasant, we were in a renovated room, very satisfying, if I go to Malang again I will stay here again👍

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1 people find it helpful

H***m

8.2

/10

Reviewed 7 week(s) ago

Comfortable and interesting to stay here

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Accommodation's Reply

10 Jul 2025

Dear Sir/Madam, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive feedback regarding the comfort of your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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R***a

Staycation

9.4

/10

Reviewed 8 week(s) ago

The staff is very friendly, the rooms are always clean, great

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Accommodation's Reply

10 Jul 2025

Dear Sir/Madam, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive feedback regarding the comfort, cleanliness, and service during your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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Veronika

Medical

9.1

/10

Reviewed 16 week(s) ago

The view of the hotel on the 3rd floor is great. The mountain is clearly visible.

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Mrs. Veronika, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive review regarding the view from the balcony during your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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K***n

Staycation

9.4

/10

Reviewed 16 week(s) ago

good, but improve the soundproofing of the room because the sound of motorbikes on the highway and people's voices can still be heard even though it is on the 5th floor, the bathroom is clean, the room is clean. I like the panoramic view of the mountains in Malang city.

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Y***n

Staycation

9.4

/10

Reviewed 22 week(s) ago

During our stay here, from the initial greeting at check in to check out, the staff were very friendly and humble, and the cleanliness was extraordinary 👍, God willing, if I go to Malang, I will definitely stay here again

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3 people find it helpful

Accommodation's Reply

01 Mar 2025

Dear Sir/Madam, Thank you for trusting us as your accommodation service provider while in Malang. We are pleased with your positive review regarding the service and cleanliness during your stay at Ratu Homestay Malang. Of course, your review will always motivate us to always be consistent in prioritizing the satisfaction of our next guests. Thank you for your visit and we look forward to the next arrivals of you and your family. Warm regards, Ratu Homestay Malang Team.

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L***a

9.4

/10

Reviewed 29 week(s) ago

City center, nice, comfortable and not noisy

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Sir/Madam, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive feedback regarding our strategic location and the comfort of your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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G***a

10.0

/10

Reviewed 29 week(s) ago

Comfortable and clean place and close to the city. Friendly staff

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Sir/Madam, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive feedback regarding our strategic location, the comfort, cleanliness, and service during your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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EFI N.

Leisure

8.8

/10

Reviewed 30 week(s) ago

Too bad the hot water shower doesn't work.

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1 people find it helpful

V***a

Business

8.8

/10

Reviewed 32 week(s) ago

The hotel is close to everywhere, just walk to the mall, there are also many food stalls around, you can get a promo to check in earlier than check in time.... The receptionist is also friendly 👍

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6 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Sir/Madam, Thank you for entrusting us with your accommodation during your stay in Malang. We are delighted to receive your positive feedback regarding our strategic location and the service provided during your stay at Ratu Homestay Malang. Your review will undoubtedly motivate us to consistently prioritize the satisfaction of our future guests. Thank you for your visit, and we look forward to welcoming you and your family back soon. Warm regards, Ratu Homestay Malang Team.

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J***J

Staycation

9.1

/10

Reviewed 35 week(s) ago

Fair prices with no surprises when billing, an environment that is easy to reach and access to favorite destinations in Malang city

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2 people find it helpful

Accommodation's Reply

26 Nov 2024

Dear Sir/Madam, Thank you for trusting us as your accommodation service provider while in Malang. We are pleased with your positive review regarding the price, guarantee of no hidden costs and access during your stay at Ratu Homestay Malang. Of course, your review will always motivate us to always be consistent in prioritizing the satisfaction of our next guests. Thank you for your visit and we look forward to the next arrivals of you and your family. Warm regards, Ratu Homestay Malang Team.

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D***a

9.4

/10

Reviewed 36 week(s) ago

the place is comfortable, close to food stalls

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1 people find it helpful

Accommodation's Reply

26 Nov 2024

Dear Sir/Madam, Thank you for trusting us as your accommodation service provider while in Malang. We are pleased with your positive review regarding the comfort and access during your stay at Ratu Homestay Malang. Of course, your review will always motivate us to always be consistent in prioritizing the satisfaction of our next guests. Thank you for your visit and we look forward to the next arrivals of you and your family. Warm regards, Ratu Homestay Malang Team.

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F***i

9.4

/10

Reviewed 38 week(s) ago

The location is strategic for walking around or coming and going via Surabaya via travel. The staff is very helpful and fast response.

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Accommodation's Reply

26 Nov 2024

Dear Sir/Madam, Thank you for trusting us as your accommodation service provider while in Malang. We are pleased with your positive review regarding the service and access during your stay at Ratu Homestay Malang. Of course, your review will always motivate us to always be consistent in prioritizing the satisfaction of our next guests. Thank you for your visit and we look forward to the next arrivals of you and your family. Warm regards, Ratu Homestay Malang Team.

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C***a

10.0

/10

Reviewed 51 week(s) ago

Good service, easy access.

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1 people find it helpful

Accommodation's Reply

11 Aug 2024

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DEVY M. J.

Staycation

9.4

/10

Reviewed 53 week(s) ago

just tried staying here for the first time for 3 days and 2 nights, it turned out to be very comfortable, the room is clean, there is a home cleaner, the staff is very friendly, 24 hours care is also provided. it's so comfortable to add more last night hihih. until the time of checkout I had trouble, the receptionists were very quick to help. Thank you very much, the tree is really top. if I'm unlucky, I'll always stay here again ☺️

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2 people find it helpful

Accommodation's Reply

31 Jul 2024

Dear Mrs. Devy, Thank you for entrusting us as your accommodation service provider while in Malang. We are happy with your positive review regarding the comfort while staying at Ratu Homestay Malang. Of course, your review will always motivate us to always be consistent in prioritizing the satisfaction of our future guests. Thank you for visiting Devy's mother and we look forward to further visits from Devy's mother and family. Warm greetings, Ratu Homestay Malang Team.

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Olivia N.

Leisure

9.4

/10

Reviewed 57 week(s) ago

I put the full review on Google, it doesn't fit here.

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Tias M.

Staycation

9.0

/10

Reviewed 63 week(s) ago

I like staying here, besides the friendly service, the room size is also spacious, clean, especially the pillows make you sleep soundly ☺, the location is close to matos (can be reached by foot) for the food I have never tried so I can't comment. The only thing I regret is the bathroom, it's actually clean but every time I go to the bathroom it always smells but I don't know where the smell comes from even though the bathroom looks like it's just been renovated, is there a leak or what so that there is an unpleasant smell coming out.

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3 people find it helpful

Accommodation's Reply

18 May 2024

Dear Mrs. Tyas, Thank you for entrusting us as your accommodation service provider while in Malang. We are happy with your positive review regarding your experience while staying at Ratu Homestay Malang. We also apologize for the smell problem in the bathroom that you live in and this is our next priority for improvement so that it does not happen in the future. Of course, your review will always motivate us to always prioritize the satisfaction of our future guests. Thank you for visiting Mrs. Tyas and we look forward to future visits from Mrs. Tyas and family. Warm greetings, Ratu Homestay Malang Team.

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N***e

Staycation

8.5

/10

Reviewed 63 week(s) ago

I've been a regular customer since the Covid era, sometimes the room's AC is cold, sometimes not, it depends on the room too. And if possible, the room should be soundproofed from the street noise because it's too disturbing when people are resting.

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1 people find it helpful

Accommodation's Reply

12 May 2024

Dear Mr/Mrs N, Thank you for entrusting us as your accommodation service provider while in Malang. We are happy with your loyalty as our loyal guests and of course we are proud of the trust given to you. We also apologize for the problems with AC and room noise due to the position of the room facing the road. We also provide inner rooms (near the lift) that do not directly face the road as an option for guests who want a quieter room. This will be the focus of our next improvements so that it does not happen in the future. Of course, this review will always motivate us to always prioritize the satisfaction of our future guests. Thank you for your visit, sir/madam, and we look forward to your next visits. Warm greetings, Ratu Homestay Malang Team.

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Handri I.

8.5

/10

Reviewed 64 week(s) ago

Lokasi pas di tengah kota, nggak jauh dari pusat kuliner. Kamar bersih. Meski rada bising karena letaknya pas di pinggir jalan tapi overall okelah.

3 people find it helpful

Accommodation's Reply

12 May 2024

Dear Mr. Handri Irawan, Thank you for entrusting us as your accommodation service provider while in Malang. We are happy with your positive review regarding your experience while staying at Ratu Homestay Malang. We also apologize for the noise problem from the room you are staying in due to the position of the room facing the road. For your information, we also provide rooms close to the lift that do not directly face the road for guests who want a quieter room. This will be the focus of our next improvements. Of course, your review will always motivate us to always prioritize the satisfaction of our future guests. Thank you for visiting Mr. Handri and we look forward to future visits from Mr. Handri and his family. Warm greetings, Ratu Homestay Malang Team.

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