Verified Traveler

Business

5.4

/10

Reviewed 5 day(s) ago

The hotel lobby smells bad, the elevator is old and makes noises, it's rarely maintained, the hotel room smells, the windows are dusty and the pillowcases are dirty and smell of someone's hair, it seems like they haven't been changed, and the sheets are covered in dust and stains, and the sheets feel cold, it seems like they're reused and not replaced. Very disappointed.

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sb

sonata b.

8.5

/10

Reviewed 3 week(s) ago

Very friendly service, comfortable and clean rooms, delicious breakfast, plus a nice swimming pool.

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HI

Hendriasari I.

9.7

/10

Reviewed 8 week(s) ago

The service is good, the room is clean, big, and super cool. The staff is friendly, but if possible, the breakfast menu could be expanded. Overall, it's good... thanks

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1 people find it helpful

c***a

Staycation

9.4

/10

Reviewed 10 week(s) ago

Highly recommended, the hotel is clean, makes you feel comfortable, I have reviewed this hotel room on my TikTok account @lucasragato

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1 people find it helpful

F***a

Leisure

8.2

/10

Reviewed 10 week(s) ago

The staff is friendly, the service is fast, only the room is not very clean.

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2 people find it helpful

Accommodation's Reply

18 Dec 2025

Dear Valued Guest, Please be informed that Kyriad Haka Makassar Hotel thanks you for taking the time to write a review about our hotel. We are deeply appreciative of your compliments on our team, which demonstrates the dedication and professionalism of our entire staff. We are delighted that you enjoyed your stay with us and hope to welcome you back to Kyriad Haka Makassar Hotel again in the near future. Sincerely, Kyriad Haka Makassar Hotel

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1***9

9.7

/10

Reviewed 11 week(s) ago

The staff is very friendly, the food is delicious.

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Accommodation's Reply

18 Dec 2025

Dear Valued Guest, Please be informed that Kyriad Haka Makassar Hotel thanks you for taking the time to write a review about our hotel. We are deeply appreciative of your compliments on our team, which demonstrates the dedication and professionalism of our entire staff. We are delighted that you enjoyed your stay with us and hope to welcome you back to Kyriad Haka Makassar Hotel again in the near future. Sincerely, Kyriad Haka Makassar Hotel

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S***l

10.0

/10

Reviewed 13 week(s) ago

mantappppppppppppppppppppppppppp

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Accommodation's Reply

27 Nov 2025

Dear Valued Guest, We would like to extend our warmest regards to Kyriad Haka Makassar for taking the time to write us a review. We are very grateful that you took the time to compliment our team, which demonstrates the dedication and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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H***H

10.0

/10

Reviewed 19 week(s) ago

Great, very comfortable and close to the city center

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1 people find it helpful

Accommodation's Reply

17 Oct 2025

Dear Valued Guest, Thank you for taking the time to write a review of our hotel. We are very grateful that you took the time to compliment our team, which demonstrates the commitment and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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t***n

9.7

/10

Reviewed 19 week(s) ago

Thank you for providing a comfortable place to rest in a foreign city for us. Stay healthy, everyone ❤️🤍

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1 people find it helpful

Accommodation's Reply

17 Oct 2025

Dear Valued Guest, We would like to extend our warmest regards to Kyriad Haka Makassar for taking the time to write us a review. We are very grateful that you took the time to compliment our team, which demonstrates the dedication and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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t***n

Leisure

9.7

/10

Reviewed 19 week(s) ago

Every year I go to Makassar, I always stay here for 2-3 days. As usual in previous years, when I first started my stay... the staff were friendly, the lobby smelled nice... I loved it... it was comfortable... it always felt like home. Every time I wanted to go back, I always said to the room where I was staying, "See you again, okay?" hehe because I love it that much ❤️🤍

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2 people find it helpful

Accommodation's Reply

17 Oct 2025

Dear Valued Guest, We would like to extend our warmest regards to Kyriad Haka Makassar for taking the time to write us a review. We are very grateful that you took the time to compliment our team, which demonstrates the dedication and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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P***A

Staycation

9.4

/10

Reviewed 20 week(s) ago

The staff is friendly, the service is good.

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1 people find it helpful

Accommodation's Reply

14 Oct 2025

Dear Valued Guest, We would like to extend our warmest regards to Kyriad Haka Makassar for taking the time to write us a review. We are very grateful that you took the time to compliment our team, which demonstrates the dedication and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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j***n

Leisure

10.0

/10

Reviewed 25 week(s) ago

The hotel staff was very friendly. The air conditioning was cold.

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1 people find it helpful

Accommodation's Reply

07 Sep 2025

Dear valued guest, Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time to write a review about our hotel. We greatly appreciate it when a guest takes the time to praise a team member who represents the dedication and professionalism of the entire team. We are glad you enjoyed your stay with us. We look forward to welcoming you back to Hotel Kyriad Haka Makassar in the near future. Best regards, Hotel Kyriad Haka Makassar

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j***n

Leisure

10.0

/10

Reviewed 25 week(s) ago

The hotel staff is very friendly. The AC is cold.

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Accommodation's Reply

10 Sep 2025

Dear valued guest, Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time to write a review about our hotel. We greatly appreciate it when a guest takes the time to praise a team member who represents the dedication and professionalism of the entire team. We look forward to welcoming you back to Hotel Kyriad Haka Makassar in the near future. Best regards, Hotel Kyriad Haka Makassar

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S***I

6.9

/10

Reviewed 33 week(s) ago

The price was steep for a hotel like this. But out of curiosity, I decided to give it a try. But I won't be coming back a second time. 🙏

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3 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Valued Guest, Thank you for your review. We understand your disappointment regarding the facilities or service at our hotel. We apologize if our facilities or service did not fully meet your expectations. We will immediately follow up on this issue and consider upgrading our facilities and service speed. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities. Thank you for your attention and we look forward to welcoming you back to Kyriad Haka Makassar in the future. Best regards, Kyriad Haka Makassar

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NS

NUR S. L.

Leisure

8.5

/10

Reviewed 34 week(s) ago

The rooms are spacious and clean at affordable prices, unfortunately I ordered 2 non-smoking rooms but got both smoking rooms.

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5 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mrs. Nur S. L, Warmest greetings from Kyriad Makassar Hotel! Thank you for your review. We are committed to continuously improving our guests’ stay experience, and your feedback is very helpful in that process. We look forward to welcoming you back to Kyriad Makassar Hotel and providing you with an even better experience in the future. Warmest regards, Kyriad Makassar Hotel

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J***e

Leisure

8.2

/10

Reviewed 35 week(s) ago

The hotel staff is friendly, the room is super spacious, clean, except the bathroom door is not very tight when closed. So far everything is good. Recommended. The place is also in the middle of the city, close to everywhere.

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Accommodation's Reply

24 Jun 2025

Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you enjoyed your stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel

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Z***y

9.1

/10

Reviewed 37 week(s) ago

Great, clean room, good service, cheap price

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3 people find it helpful

Accommodation's Reply

13 Jun 2025

Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you enjoyed your stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel

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F***i

10.0

/10

Reviewed 41 week(s) ago

The place is comfortable and nice, close to the city center. Maybe later for the family room type it will be equipped with a broom.

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2 people find it helpful

Accommodation's Reply

03 Jun 2025

Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you had a pleasant stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel

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S***i

Staycation

10.0

/10

Reviewed 41 week(s) ago

At check-in I submitted my ID card. My ID card was laminated. But when I returned, the lamination had come off. I should have asked for permission first if I wanted to remove the lamination to photocopy my ID card. Don't do that next time.

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2 people find it helpful

Accommodation's Reply

03 Jun 2025

Dear Valued Guest, Please allow us to express our deepest apologies for the inconvenience you have experienced. Your feedback will be our best input to improve the quality of our services. We look forward to serving you better in the near future. Thank you very much for your attention to us. See you again at Kyriad Haka Makassar. Best Regards. Kyriad Hotel Makassar

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N

NURLITA

Leisure

8.6

/10

Reviewed 45 week(s) ago

Non-smoking room but the bedroom smells of cigarette smoke, and there is an ashtray in the living room. The outside of the window is dirty so it is uncomfortable if the curtains are opened. There are also cracks in the wall. Improve the cleanliness of the room so that guests feel more at home.

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2 people find it helpful

Accommodation's Reply

17 Apr 2025

Dear Ms. Nurlita, Warmest greetings from Kyriad Makassar Hotel! Thank you for your review. We sincerely regret the inconvenience you experienced regarding the cleanliness of the room. We will take immediate action to ensure that this issue is addressed and that our cleanliness standards are improved. Thank you again for your feedback. We are committed to continually improving the guest experience, and your feedback is very helpful in that process. We look forward to welcoming you back to Kyriad Makassar Hotel and providing you with an even better experience in the future. Warmest regards, Kyriad Makassar Hotel

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Kyriad Haka Makassar

Overall Ratings & Reviews Kyriad Haka Makassar

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