Overall Ratings & Reviews The Gunawarman

Traveloka (870)
Other sources (139)
8.8
Very Good
From 870 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about The Gunawarman
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Ambiance (29)
Distance to City Center (25)
Surroundings (23)
Bedroom (22)
Hotel Area (22)
Staff Friendliness (21)
Bathroom (21)
Taste (21)
Accessibility (19)
Room Space (16)
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Traveler Reviews The Gunawarman

Number of reviews per page
20
40
Customer reviews
Abdullah D. A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
If you’re looking for a place that feels depressing, this hotel is perfect. The atmosphere is dull and uncomfortable, and it barely feels like a hotel. It’s basically a bar. There is no swimming pool, and you have to check in and out at the bar desk. Also, the sound of the rain is extremely loud because the roof of the room is slanted. When it rains, it literally sounds like a water tap running above your head, and water even leaks from the ceiling. This makes it very uncomfortable. I would not recommend this hotel at all, and I was honestly counting the hours until I could check out. Two stars only for the friendly staff and the location.
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Haigan
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A wonderful boutique hotel, well-appointed and comfortable rooms, great dining at Sofia Restaurant with all menu options available for in-room dining. An easy walk to Ashta District 8 and SCBD. Helpful friendly staff too. Well recommended for a stay in Jakarta.
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Dessy P.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
Friendly staff and satisfying service 👍🤗❤️
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Comfortable and happy staycation at The Gunawarman, even though the room has a European theme and a bit spooky vibe, but overall it's great✨
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Zeus M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
all is great, there's a little minus thou. the bathtub didn't sealed correctly so the water keep draining slowly even after I closed the drain.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
excellent experience, the service and room are as expected. food was superb.
+5
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Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good, not bad, nice room. Will come back again to this hotel, especially with the interior design; love it.
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Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Always want to come back to this hotel... Very comfortable.
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Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
Mosquitos in the room but overall pleasant stay.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Nice elegant classic hotel. Strategically located in the city, easy to go around, many cafes, restaurants, and bars, as well as great street food around.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Amazing location, unique room concept, and all the details are fully on point. Love it And got bday gift, what a sweet touch Very good deal! I got a promotion price from Traveloka. The welcome drink at Sofia and the breakfast at Sofia Lounge was amazing — worth almost half of the room’s rate (Bfast has a lot of choice from menu list & taste good)
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3 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
W***n
icon-Leisure
Leisure
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8.5
/10
Reviewed 25 week(s) ago
Fine place to hangout, very recommend
2 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
A Rp 500,000 deposit is required in cash or credit card. I was a bit surprised because I didn't expect the hotel to ask for a deposit. Check-out service wasn't express either. Other than that, everything was fine.
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1 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Second time staying here and never disappointed! Superb Vintage Style Hotel in the heart of Jakarta Helpful and friendly Staff
1 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 30 week(s) ago
The hotel has a nice ambiance, clean an tidy but i can only checkin by 3:30 pm they upgrade my room and thanks for that but unfortunately my room was very noisy because there was like a machine or compressor outside the room that made noise all day long! I couldn’t sleep well!
1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
The AC keeps turning off. The technician tried to fix the problem, but it didn't work. It got really hot and uncomfortable.
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1 people find it helpful
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 36 week(s) ago
Enjoyed my stay in the gunawarman, especially due to its very strategic and convenient location. Lacking in facilities but the vibe and ambience is a major plus. Recommended!
2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The hotel has a good ambiance and the staff here is really nice. Also, the hotel is close to Mall Ashta and food district and entertainment area. Really having a good time staying here
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Dinar R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
It was an awesome staycation at The Gunawarman! Love it Good location, good food, and good services! I am surprised with the welcome drink! We can even choose the beveragesthe breakfast is also good! We love ala carte portion complete meals with juice and coffee Thank you for the hospitality and love the cookies in the room as well! 🙏
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+2
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
a***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
the room is okay and comfortable, the only problem is the parking, the rest is great... the staff is also friendly, oh when checking in it's like being in a restaurant, so it's a bit strange
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
Number of reviews per page
20
40