For rooms near the stairs to the 2nd and 3rd floors, it's very distracting when people walk by, and the noise is audible. Also, there's no mirror in the bedroom area. Installing one would be great. Everything else is great, comfortable, and meets expectations at an affordable price.

Stayed for 2 nights in two rooms with connecting doors. The rooms were comfortable and the staff friendly. Thank you Hastina Hotel, our vacation was even more enjoyable. If I ever go back to Lombok, I will definitely return to this hotel.

The atmosphere is quiet, enhanced by the sound of water from the Koi pond.

Recommended to try, city center location

Great. Comfortable, clean, close to a major mall, easy access, walking distance to restaurants and coffee shops. Period.

Great. Comfortable, clean, close to a major mall, easy access, walking distance to restaurants and coffee shops. Period.

Nice, comfortable, clean, close to a major mall, easy access, walking distance to restaurants and coffee shops. Period.

Great. Comfortable, clean, close to a major mall, easy access, walking distance to restaurants and coffee shops. Period.

love the bed and spacious room.

Quite clean, easy access, suitable for families

Not comfortable place, will not choose next time

Close to Lombok Episentrum Mall

Overall, this is the most recommended hotel in the Mataram area for a family vacation. Everything is totally worth it. 👍👍👍

The hotel staff is friendly and the place is clean and comfortable.

for the sound frequency on the 1st floor it is very lacking... please improve it in the future...

Everything good. I have been many times staying in this hotel, so far no complaints. Satisfied.

Clean hotel. Adequate facilities. Cold AC. Comfortable. Friendly and fast staff

Customer data security privacy is guaranteed 🤍☺️

Everything is good. The staff needs to smile a little while servicing the guest, that will make it even better. 😊

Basically, this hotel is good and recommended, just need staff improvement for a little bit of smile while servicing the guest. That will make the guest more happy 😀😊