This hotel really feels like a 2-star hotel. Old rooms and furniture, even the doorknobs are chipped, and the AC is not cold enough. The elevator is slow-moving, the room view is not interesting. For a 660k IDR (app price) / 800k IDR (offline price) per night, I am not satisfied. The electricity was out three times. Only for a few seconds, but it really disturbed our stay. The breakfast option is not much, but enough. Personally, I think the menu is too heavy (nasi, tumis daun singkong, orek tempe, ayam cabe ijo) for breakfast. They do have omelette, bread, cereal, and fried noodle, but still not many options to choose. The location was great. Staff was not very friendly, just so-so.

Quite pleasant and close to the airport

Good service from staff hotel but I feel annoyed because Wi-Fi very slow ;) improve please

According to the price paid, close to the hustle and bustle of Tarakan city

Good place for rest, wide parking area

The room is clean, but please clean the AC every 3 months because it's really hot, I sweat when I sleep 🙏 Please read the suggestions, thank you. ☺️

Upon arrival at the hotel, we were greeted by the cleanliness and tidiness of our room. We had a very comfortable rest. The view was quite good, the breakfast was varied, and the minibus was spacious and comfortable to take us to the airport.

Steady and clean, always a request

The rooms are very neat and security is very good.

Access to the city center and shopping areas is easy and very close to the hotel.

Amazingly friendly and nice hotel

It's quite comfortable here, clean and the service is friendly, and it's close to everywhere.

Cool Fast Better Future best ever

The hotel is clean and the bathroom amenities are complete... Always a pleasure to stay at Royal... Thank you

Recommendations for all activities

Recommended hotels for all activities

Once a Royal Hotel, always a Royal Hotel...

This hotel is highly recommended, consistent with the service and facilities... please continue to improve the service, okay?

A highly recommended hotel, with excellent, friendly, and caring service. During the force majeure earthquake, they quickly assisted guests with evacuation. This hotel is highly recommended for all activities. A star rating, definitely.

Very convenient, close to everywhere.