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MaxOneHotels.com @ Dharmahusada - Surabaya

Explore MaxOneHotels.com @ Dharmahusada - Surabaya

Overall Ratings & Reviews MaxOneHotels.com @ Dharmahusada - Surabaya

Traveloka (6,032)

Other sources (23)

8.6

Very Good

From 6,032 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about MaxOneHotels.com @ Dharmahusada - Surabaya

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Bedroom (63)

Staff Friendliness (59)

Distance to City Center (53)

Accessibility (53)

Ambiance (50)

Bathroom (48)

Room Space (43)

Surroundings (40)

Hotel Area (34)

Check-in/out Time (33)

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Traveler Reviews MaxOneHotels.com @ Dharmahusada - Surabaya

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Customer reviews

Edwin S.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly, the rooms are very neat and clean, and the parking is quite spacious. The location is very strategic, close to supermarkets and culinary spots. Highly recommended.

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R***y

Business

10.0

/10

Reviewed 4 week(s) ago

I've stayed here many times. It's great, neat, and clean. A 5-star stay here is a must.

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Guests, Thank you for your five-star rating and your trust in Max One Dharma Husada Hotel Surabaya. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you again. Sincerely, Max One Dharma Husada Hotel Surabaya

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M***d

Business

8.5

/10

Reviewed 4 week(s) ago

The staff was friendly, the bedroom was clean, and the breakfast was good.

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Accommodation's Reply

16 Feb 2026

Hello, Thank you for your positive review and for staying with us at MaxOne Hotel Dharmahusada Surabaya. We’re happy to know you enjoyed your stay. Your feedback is valuable and helps us continue improving our services. We hope to welcome you again in the future.

M***a

Business

9.4

/10

Reviewed 5 week(s) ago

Pleasant stay and location strategic to many local foods

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Accommodation's Reply

16 Feb 2026

M***a

Business

9.4

/10

Reviewed 5 week(s) ago

Pleasant stay and easy to find local food nearby

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Accommodation's Reply

16 Feb 2026

N***s

8.5

/10

Reviewed 7 week(s) ago

The location is great in the city center. The hotel is very unique. The room numbers are on the floor. 😂 I was a bit confused when trying to find the room number.

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Accommodation's Reply

16 Feb 2026

Dear Mr./Ms./Mr./Mrs./..., Thank you for your positive review. Your feedback is very important to us in order to further improve our services. We hope to see you again next time. Sincerely, Max One Hotel Surabaya.

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H***a

Leisure

8.8

/10

Reviewed 7 week(s) ago

The room is ideal for our family with 4 beds. It's close to the new Gubeng station, but the breakfast menu is not very varied. Hopefully, in the future, the breakfast service can be maximized.

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Accommodation's Reply

16 Feb 2026

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E***y

8.2

/10

Reviewed 10 week(s) ago

The room's AC wasn't cold enough, the check-in time was long, the food wasn't varied enough and the taste was lacking.

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr./Ms./Mr./Mrs./..., Thank you for your review. Your feedback is very important to us in continuously improving our services. We hope to see you again next time. Sincerely, Max One Hotel Surabaya.

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Muhammad a. h.

10.0

/10

Reviewed 10 week(s) ago

Strategic location, affordable price. Comfort

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1 people find it helpful

e***o

Business

8.0

/10

Reviewed 11 week(s) ago

Friendly staff, clean area, good breakfast

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P***a

Business

8.5

/10

Reviewed 11 week(s) ago

Okay, that's fine. Late check-in is possible, but you have to give notice in the morning and it will cost you an additional 200K.

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Verified Traveler

Leisure

6.2

/10

Reviewed 12 week(s) ago

when I came to the receptionist for check in, their card machine is not working. Was waiting ~20 mins on a late night. No solutions provided, not even given any other access card.

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i***a

9.7

/10

Reviewed 18 week(s) ago

Hotel staff are friendly, security guards are also very helpful, thank you for the service

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