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Traveler Reviews Grand Panorama Lembang
Number of reviews per page
20
20
40
40
Customer reviews
M***a
5.7
/10
Reviewed 2 week(s) ago
The sheets were not changed, the floor was dirty, the bathroom was dirty.
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R***l
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel is great, the service is very friendly, it's clean, cool, and there are lots of trees. Next time I go to Lembang, I'll stay here again.
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j***n
Business
7.1
/10
Reviewed 7 week(s) ago
Worth the price, I chose the standard room, cheap and includes breakfast, very cool air, good service.
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P***y
Staycation
8.5
/10
Reviewed 10 week(s) ago
Very comfortable, feels like home, next time I'll stay again 👍
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SM
Syifa M.
10.0
/10
Reviewed 20 week(s) ago
The place is beautiful and very comfortable, more vintage so it's suitable for bringing the family for a big party.. strategic location and close to everywhere.. overall I really like it.. I think if you're on a staycation with your family, you really have to try it here😊☺️🥰
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Accommodation's Reply
05 Feb 2026
Warmest Greetings from Hotel Grand Panorama Lembang !! Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel. Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit. We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
NA
Nurul A.
Leisure
10.0
/10
Reviewed 22 week(s) ago
The location is close to tourist attractions, Tangkuban Perahu floating market, Asep strawberries, the food in the restaurant is delicious, authentic. Next to the hotel there is an Indomaret l. The atmosphere is very serene
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
AA
Atun A.
9.7
/10
Reviewed 22 week(s) ago
The room is quite huge and can accommodate more than 4 pax actually, the think is the bathroom walls need to be cleaned more.
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
Verified Traveler
8.5
/10
Reviewed 22 week(s) ago
1. Pay attention to the cleanliness of towels.
2. Blankets and pillows are not provided for a single bed [they should be included in the package].
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
P***s
10.0
/10
Reviewed 24 week(s) ago
In Lembang, this seems like a nice and affordable hotel. It's quite beautiful.
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
RM
ReTnie M.
Leisure
10.0
/10
Reviewed 25 week(s) ago
It's great for a staycation, a break from the hustle and bustle of the city. The staff is very friendly. Breakfast is delivered to your room with a variety of rice, bread, and fruit. It's quite tasty.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
E***a
Staycation
9.0
/10
Reviewed 25 week(s) ago
It's just the food that's not very tasty
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
y***o
10.0
/10
Reviewed 29 week(s) ago
fresh.. comfortable.. friendly staff
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3 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
P***y
Leisure
10.0
/10
Reviewed 31 week(s) ago
Ahhhh, the best! Clean, comfortable, peaceful, serene, friendly, and affordable. Cool and so delicious! If I ever go to Bandung, I'll have to come back here again.
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2 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
P***y
Leisure
10.0
/10
Reviewed 31 week(s) ago
It's absolutely beautiful and cool. The staff are all super friendly. There's no air conditioning, but the air is super cool. The cleanliness is also excellent. My kids love staying here.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
Y***i
9.7
/10
Reviewed 32 week(s) ago
I'm very satisfied with the hotel's service and facilities. I'll definitely come back here again if I have time. 🥰
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
M***M
Staycation
10.0
/10
Reviewed 34 week(s) ago
Friendly staff, nice and beautiful building. Recommended for those who want to stay here.
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
R***a
9.1
/10
Reviewed 34 week(s) ago
Only the breakfast was lacking but overall it was good.
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
T***n
Leisure
8.4
/10
Reviewed 34 week(s) ago
The location and area are quite spacious and comfortable, the air is fresh, the fireplace works well, the breakfast food needs more variety. Especially the bathroom cleanliness needs to be improved and there are many large/black ants, and the hot water in the bathroom goes out every few minutes.
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2 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
AJ
ALI J.
Leisure
8.5
/10
Reviewed 37 week(s) ago
Satisfying... Recommendation for the next trip
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Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.
Tjhin A.
Leisure
6.8
/10
Reviewed 60 week(s) ago
The room location has no view. The restaurant food is delicious.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Warmest Greetings from Hotel Grand Panorama Lembang !!
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated several aspects of our hotel.
Your feedback is truly valuable to us, as it helps us understand what we’re doing well and where we can continue to improve. We’re always working to enhance our services and facilities so that every guest has an even better experience on their next visit.
We hope to have the pleasure of welcoming you back to Grand Panorama Lembang in the future and providing you with an even more memorable stay.