Overall Ratings & Reviews Image Hotel & Resto - Bandung City Center

The room was dirty with sawdust, the bathroom was a bit smelly and stuffy, probably because there was no exhaust, the condition of the room did not match the price of the room, and the breakfast was very bad in terms of taste and presentation, you could only choose 1 menu.

I stayed here for 2 nights. The receptionist was quite humble and the check in process was quite fast. I didn't know that I needed to deposit my ID card or Rp50.000,- until the check in process. That's quite uncomfortable for me. The room was just ok for the price (around Rp300k). I got a deluxe room where the door is facing the front side of the hotel and the window is facing the back side of the hotel, which is scary and looks like a dumpster area. There was a slight smell coming out from the drainage in the bathroom. There's no wardrobe or even a cloth hanger, so it was a little bit messy. I left the room quite long but nobody made up my room. I don't know, maybe I needed to ask for it. But I was grateful for the hot water even though it took a few minutes to be warm. I found some spots on the sheet 😖 I think what's good from this hotel is even though it's just a cheap hotel, they already have an elevator. It's working very well. The location of this hotel is also strategic. There are a lot of food around this hotel and it's close to the building of the event that I had to attend.

The food is delicious and for affordable prices

The hotel staff was not friendly, I brought a baby and couldn't check in early. Even though it was okay to be charged, we arrived in Bandung at dawn because we took a bus from Palembang. We went straight to the hotel thinking we could check in early, but it turned out we couldn't. Even though there was a brochure in front of the receptionist desk. Finally, we paid 250 thousand for the room. And we were given something like a warehouse room 🥲 btw we booked on that day for 2 nights. But they said early check in was only possible until 11. It was really impossible to ask for a discount, even though it was okay to check in early and pay 100-150 thousand too. Eh, it wasn't given. They said the rooms were full. When I said I could pay for a day. They said I could. In the end, we paid 250 thousand from dawn until 12 noon to check in from our booking. I was really annoyed, I didn't want to stay at this hotel again, in the end we checked out and looked for another hotel with the same price. 250 thousand is already good, good service and strategic location, nice room. That's all😌

It's quite good, friendly service, clean, tidy rooms, cold AC but unfortunately there are no mattresses.

very satisfying, plus the staff is good, quick, reliable, fast response if there are any problems. cleanliness, just ask for it to be cleaned, anything lacking, just ask, the location is close to everywhere, even when the hot water is off, that day they helped as soon as possible.

The staff was friendly and helpful. Nice to stay. For staycation

bagua, I have been a regular guest here, and the service is good, but please clean the standard room, there are cockroaches. Maybe they came out of the toilet. Overall it's good. Thank you

The snoring person next door can be heard very clearly, really clearly. Because it's not a wall but plywood that is being chatted 😅. The toilet is something 😅.

With that price, it is reasonable to get minimal facilities. Just for sleeping, that's fine.

The deluxe type bathroom, room 06, is ok, the AC is cold, the TV is ok, only 4 channels are available. The room is clean, everything is ok, only the bathroom is a closet, if you go to the bathroom it will clog up because it takes a long time to pee, the water goes down (luckily it doesn't flow), the shower is broken and the drain is open so it smells bad from the bottom, I tried closing it instead the water is blocked. The rest is comfortable.

Pesen deluxe tapi ga berasa deluxe masih lebih oke b*b * dengan harga segitu, water heater panasnya lama, ac nyala tapi kaya gapake ac, ga dikasih odol sikat gigi ataupun sabun ya bener-bener buat tidur doang aja nginep disitu.

Hari kedua, TV saya tbtb tidak ada siaran sama sekali. Untuk bintang tiga, siaran tvnya juga sangat terbatas, dan bantal hanya tersedia 2 saja. Biasa aku dapet 4 bantal di bintang 3 lain. Selanjutnya kamar saya jauh dari router wifi, jadi ga ada wifi sama sekali di kamar saya. Air panas habis setelah jam 1 siang (saya menginap 3 malam).

How come the std room no use card key, they use manual key then the room ligth cld not be light on, look the way. Push guest to move to the superior or deluxe rm.

Sayang sekali liftnya rusak sehingga kami harus naik tangga, dan kebersihan kurang, letak hotel strategis, tks.

Internet tidak masuk sampai ke kamar.

Pesan image hotel malam tahun baru alhamdulillah dapet kamar deluxe dengan rate terjangkau di peak season dan timing sedarurat itu. Airnya bersih, room nya super cozy buat jadi tempat rebah setelah capek keliling Bandung plus ada water heater nya juga.

Saya sangat menikmati pengalaman menginap di sini.

Saya pesan kamar deluxe malah dikasih kamar yang standart dengan keadaan tidak ada fasilitas handuk, air minum. Lalu saat minta fasilitas ke resepsionis saya bertanya ulang kenapa dikasih kamar standart dengan posisi saya sudah booking deluxe alasannya full yasudahlah tapi akhirnya komplain lagi oleh suami sampai harus berdebat dulu ya akhirnya dapetlah kamar deluxe (ternyata ada tuh gak full) masuk kamarnya AC nya bocor gak dingin sama sekali macem gak di service deh, di kamar mandi juga ga ada sabun mandi, handuk juga tidak tersedia ya. Semoga bisa diperbaiki ya! Terima kasih.

Book deluxe double bed. Given standard twin beds. When the AC was having trouble, I had to move rooms. And given a deluxe double room according to booking. Seriously, fraud.