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Traveler Reviews KHAS Tegal Hotel
Number of reviews per page
20
20
40
40
Customer reviews
Raymond S.
Transit
10.0
/10
Reviewed 1 day(s) ago
Still comfortable, but breakfast is lacking in quality and quantity. Hopefully, there will be improvements.
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SS
Sidik S.
8.5
/10
Reviewed 3 day(s) ago
From the 6th floor of the hotel you can see the view of ships docked at sea, something we rarely get to see.
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CI
Citra I.
8.5
/10
Reviewed 1 week(s) ago
Clean, comfortable, friendly staff, fast service.
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P***r
Business
9.4
/10
Reviewed 2 week(s) ago
Good experience, good service and facility.
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R***I
Business
8.8
/10
Reviewed 3 week(s) ago
Friendly staff. No smart TV yet. Clean room. City view + ocean view.
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S***a
8.8
/10
Reviewed 3 week(s) ago
Friendly staff, very Muslim friendly because prayer equipment is provided in the room 🙏
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S***a
Leisure
9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and the location is very close to downtown Tegal. It's close to everywhere 👌🏼
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I***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Strategic location, decent breakfast, friendly staff, comfortable rooms. However, check-in was a bit slow, which was a shame for out-of-town guests who wanted a quick break but were hampered by the room not being ready.
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I***i
10.0
/10
Reviewed 3 week(s) ago
Strategic location, quite good breakfast, friendly staff, comfortable room, only check-in time is too long, pity for guests who are from out of town who want to rest quickly but are hampered because the room is not ready.
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I***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Strategic location, decent breakfast, friendly staff, comfortable rooms. However, check-in was a bit slow, which was a shame for out-of-town guests who wanted a quick break but were hampered by the room not being ready.
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MR
Muchamad R. R. h.
10.0
/10
Reviewed 5 week(s) ago
Clean room, good breakfast, anyway recommended.
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1 people find it helpful
I***n
Leisure
8.4
/10
Reviewed 6 week(s) ago
At check-in on the afternoon of June 5th, the male receptionist was unfriendly. I needed a luggage cart and an extra bed. The receptionist simply replied "no" and continued playing on the computer.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
We apologize for any inconvenience you may have experienced during your stay at Hotel Castegal. We will use your feedback to improve our services for our customers. Thank you.
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Wiek W.
Business
10.0
/10
Reviewed 7 week(s) ago
Friendly staff. Ample parking. Suggestions for electric vehicle chargers are also recommended.
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Accommodation's Reply
11 Jun 2026
Thank you, Wiek, for sharing your experience staying at Khas Tegal Hotel.
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a***a
Business
5.0
/10
Reviewed 8 week(s) ago
The room was moldy, smelled of cockroaches, and the bed set was dirty.
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Accommodation's Reply
04 Jun 2026
We apologize for any inconvenience you experienced during your stay at Hotel Castegal. We will assess the situation immediately. Thank you for your feedback.
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LJ
LIM J. K.
10.0
/10
Reviewed 14 week(s) ago
It's great to get free pick up and drop off at Tegal train station.
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Accommodation's Reply
13 May 2026
Thank you for your feedback, Mr. Lim. We hope to continue improving our services for our customers.
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I
Ismail
Leisure
9.4
/10
Reviewed 16 week(s) ago
The staff are friendly, especially the security guard named Mas Imam.
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Accommodation's Reply
13 May 2026
Thank you for sharing your experience staying at Hotel Castegal.
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Verified Traveler
6.5
/10
Reviewed 16 week(s) ago
The room could have been cleaner, and the food could have been better. The soto was super salty and not warm enough, but thankfully, the omelet was a saving grace.
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Accommodation's Reply
13 May 2026
We apologize for any inconvenience you may have experienced during your stay at Hotel Castegal. We will re-evaluate our team's performance soon.
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t***h
10.0
/10
Reviewed 18 week(s) ago
Enough... just parking is a bit tight
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rs
rudy s. k.
Staycation
8.7
/10
Reviewed 18 week(s) ago
The food just needs to be improved in terms of taste. Only two breakfast items have a decent taste.
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s***i
Staycation
10.0
/10
Reviewed 19 week(s) ago
The staff is very friendly and helpful, the location is very strategic, the rooms are comfortable, and the food is also varied.