Fraser Residence Sudirman Jakarta

Explore Fraser Residence Sudirman Jakarta
8.7
Very Good
From 971 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.2

Location

9.0

Service and Facilites

8.8

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Staff Friendliness (12)
Room Space (12)
Bedroom (11)
Accessibility (9)
Family Friendly (9)
Ambiance (9)
Hotel Area (9)
Distance to City Center (8)
Wifi (8)
Bathroom (8)
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Traveler Reviews Fraser Residence Sudirman Jakarta

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Customer reviews
Yosephine
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
Very satisfactory. Highly recommended..
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. Josephine, Warm greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing Fraser Residence Sudirman Jakarta and thank you for your review of our accommodation. We are delighted to hear that you were satisfied with our facilities and services during your stay. We appreciate your feedback on your overall experience. We strive to provide the best service to meet all our guests' expectations. Thank you again, and we hope you will stay with us again. We wish you and your family good luck and good health. Sincerely, Yusup, Front Office Manager
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Bem B.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
If you are looking for a serviced apartment, Fraser Hospitality is the right choice. They have never failed me for their services, facilities, and hospitalities around the world.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Bem Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Front Office Manager
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
My stay in Fraser Sudirman was ok, but I didn't get a smoking room, so it was difficult for me to smoke in the area. We needed to go to the swimming pool area for smoking. Also, the elevator wait was soo long.
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Accommodation's Reply
05 Jun 2026
Dear value Guest, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your stay experience. However, we noticed that you have encountered discomfort during your stay. We apologize for your inconvenience and shall take notes on the items and things you shared to make our service better. Once again, apologize and thank you for your input and suggestions. We want to ensure better service for your next visit. Warmest Regards, Yusup Asst. Front Office Manager
vera s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Hotel with spacious rooms and beautiful city views😊
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Accommodation's Reply
05 Jun 2026
Dear Vera, Warm greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing Fraser Residence Sudirman Jakarta and for your review of our accommodation. We are delighted to hear that you were satisfied with all of our facilities and services during your stay. We appreciate your feedback on your overall experience. We strive to provide the best service to always meet the expectations of our guests. Thank you again, and we hope you will stay with us again. We wish you and your family good luck and good health. Sincerely, Yusup, Front Office Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Polite & helpful staff. Strategic location.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Sincere regards from Fraser Residence Sudirman Jakarta! Thank you for choosing Fraser Residence Sudirman Jakarta and thank you for your review of our property. We are delighted that you enjoyed our facilities and services during your stay. We appreciate your feedback on your overall experience. We strive to provide the best service to meet all our guests' expectations. Thank you again and we hope you will stay with us again. We wish you and your family good luck and good health. Sincerely, Yusup, Front Office Manager
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Frescilia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
I’m so happy staying here, comfort.
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Accommodation's Reply
15 Oct 2025
Dear Mrs.Frescilia, Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards Yusup Asst. FO Manager
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Clean and strategically located. It's most comfortable to bring the whole family here.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Ms. Rahma, Warm greetings from Fraser Residence Sudirman, Jakarta! Thank you for choosing Fraser Residence Sudirman, Jakarta, and for leaving a review of our property. We are delighted to know that you enjoyed all of our facilities and services during your stay. Thank you again, and we look forward to having you stay with us again. Success and good health to you and your family. Sincerely, Yusup Asst. Front Office Manager.
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E***h
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Staycation
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8.5
/10
Reviewed 55 week(s) ago
Comfortable apart hotel for staycation.
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Accommodation's Reply
30 May 2025
Dear Sir/Madam, Warm greetings from Fraser Residence Sudirman, Jakarta! Thank you for sharing your stay experience with us. It is an honor for us to welcome you to stay at Fraser Residence Sudirman, Jakarta. We hope you are pleased with all our facilities and services, and can enjoy your time. We strive to provide the best service for the comfort and satisfaction of all our guests. Do not forget to contact us again for your business and leisure needs in Jakarta. We look forward to welcoming you back with us. Best regards, Yusup. Asst. Front Office Manager.
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D***i
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Staycation
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8.4
/10
Reviewed 62 week(s) ago
Overall it's ok and complete, but the room I stayed in smelled of cigarettes even though it was non-smoking.
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Warm Greetings from Fraser Residence Sudirman, Jakarta! Thank you for your review. We apologize if you encountered any obstacles during your visit that resulted in reduced comfort. We understand the things you convey and will be an important note for us to improve our service. We hope that your last experience is not used as a benchmark for our overall service, as it is not our service standard. Once again, we apologize and thank you for your input, criticism and suggestions. We want to ensure better service for your next visit. Best Regards. Yusup. Asst. Front Office Manager.
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Adam P. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Nice apartment, nice pool & near from the city center.
1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr.Adam, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for staying with us and sharing your feedback about your stay experience. We are glad that you have enjoyed your time, as well as appreciated our service and facilities. We shall share your great comment to our team to boost the service spirit. Guest satisfaction and comfort are our top priority. We could not wait to welcome you again and stay with us in the future. We wish for your health and success. Stay safe! Warmest Regards, Yusup Asst. Front Office Manager
c***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
It was always a good experience staying at Fraser Hotel. The room is clean, the bed is comfy. Recommended.
2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Asst. Front Office Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Will be back soon! It was only one night because it was comfortable, so I extended another night 🫶🏻
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Warm greetings from Fraser Residence Sudirman, Jakarta! Thank you for sharing your stay experience with us. On page. It is an honor for us to welcome you to stay at Fraser Residence Sudirman, Jakarta. We hope you are pleased with all our facilities and services, and can enjoy your time. We strive to provide the best service for the comfort and satisfaction of all our guests. We look forward to welcoming you back with us. Best regards, Yusup. Asst. Front Office Manager.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Every thing went well. Our favorite was the pool with the jacuzzi. Locationwise, Fraser Sudirman is very strategic. Near MRT station, and offcourse we got to experience Sudirman's lovely pedestrian walk. We ordered in room dining, the taste was...so so. Nothing special but... yea. This was the first time we stayed in Fraser hospitality, and we will definitely come back. I'll see you soon then!
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Asst. Front Office Manager
I Made S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
Very pleasant moment staying here. The room is spacious, enough for my family, with an affordable price:). For family, I think it is better to stay in a place like this than a conventional hotel.
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Accommodation's Reply
04 Apr 2025
Dear Mr. I Made S, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Asst. Front Office Manager
E***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 73 week(s) ago
The service from each staff is very good
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Accommodation's Reply
29 Jan 2025
Dear Sir/Madam, Warm Greetings from Fraser Residence Sudirman, Jakarta! Thank you for choosing Fraser Residence Sudirman, Jakarta, and for giving us a review of our property. We are glad to know that you enjoyed all of our facilities and services during your stay. We also appreciate your review of the overall experience you felt because of our services. We always strive to provide the best service to meet the expectations of all our guests. Thank you again, and we look forward to having you stay with us again. Success and health to you and your family. Best regards, Yusup. Asst. Front Office Manager.
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Thomas R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 76 week(s) ago
Easy to find, location in the city. I like the swimming pool and friendly staff
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Accommodation's Reply
13 Jan 2025
Dear Mr. Thomas, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Asst. Front Office Manager
Arthur A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Very satisfying to stay here, clean..friendly staff..service is also very good, reference for business and family vacation....
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3 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Mr. Arthur, Warm greetings from Fraser Residence Sudirman, Jakarta! Thank you for sharing your stay experience with us. It is an honor for us to welcome you to stay at Fraser Residence Sudirman, Jakarta. We hope you are pleased with all our facilities and services, and can enjoy your time. We strive to provide the best service for the comfort and satisfaction of all our guests. Do not forget to contact us again for your business and leisure needs in Jakarta. We look forward to welcoming you back with us. Best regards, Yusup. Asst. Front Office Manager.
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V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 86 week(s) ago
Definitely will come back again!
1 people find it helpful
Accommodation's Reply
30 Oct 2024
Dear Valued Guest, Warmest greetings from Fraser Residence Sudirman, Jakarta! Thank you for taking the time to let us know about your experience while staying with us. We are honored to have you stayed with us and that you shared your precious moments during your stay. Thank you again for your kind words about us. We hope we will be able to welcome you back again soon. Stay well! Warmest Regards, Yusup Asst. Front Office Manager
G***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 95 week(s) ago
Spacious room & better than my previous stay. It's good that you have MRT access.
1 people find it helpful
Accommodation's Reply
30 Aug 2024
Dear Sir/Madam, Warm greetings from Fraser Residence Sudirman, Jakarta! Thank you for sharing your stay experience with us. It is an honor for us to welcome you to stay at Fraser Residence Sudirman, Jakarta. We hope you are pleased with all our facilities and services, and can enjoy your time. We strive to provide the best service for the comfort and satisfaction of all our guests. Do not forget to contact us again for your business and leisure needs in Jakarta. We look forward to welcoming you back with us. Best regards, Yusup. Asst. Front Office Manager.
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S***i
icon-origin-TRAVELOKA
7.0
/10
Reviewed 97 week(s) ago
Hello, sorry this time I have some input, I have stayed here twice, the first time everything was fine. So I tried to come back here again with my family and my newborn baby. I was a bit disappointed with the cleanliness, in the bathroom with an open window, and there was a used toothbrush that had not been cleaned up. But at that time I didn't complain. Because I thought it was only for one night. And if possible, the AC should be cleaned regularly, coincidentally I booked 3 rooms, the main room's AC smelled dusty, like the room where the AC was rarely turned on, so my baby's body was red all over. Hopefully in the future it can be improved again, thank you.
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4 people find it helpful
Accommodation's Reply
14 Aug 2024
Dear Sir/Madam, Warm Greetings from Fraser Residence Sudirman, Jakarta! Thank you for the review you have shared with us, and we apologize for anything that has reduced the comfort of your stay. We realize that there are still many shortcomings in our services, and we will always try to improve them so that this does not happen again in the future. We hope that your last experience will not make you stop choosing us, both for business and leisure needs. We greatly appreciate your open review in providing criticism and suggestions. Thank you again, your constructive suggestions and criticisms will be considered for the improvement of our services. Best Regards. Yusup. Asst. Front Office Manager.
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