Overall Ratings & Reviews Gieng Ngoc Hotel

Central location, convenient for traveling. The downside is the small bed and each room has 2 beds, size 1.5m and 1.3m.

Comfortable room, very good feeling, nice view near the beach, hotel rating must be around 4*

All of Cat Ba beach is obscured by machinery and is a horrible view. Changed to a nice hotel with awesome views at the Beo Harbour.

The water at the hotel was not good, the whole family had skin ulcers.

Friendly staff, enthusiastic support ❤️ helped book a tour to the bay which was great ❤️

Khách sạn ở vị trí trung tâm. Tôi ở tầng 5 nên có thể nhìn thấy phong cảnh biển rất đẹp

Phòng sạch sẽ. Nhưng nóng lạnh và điều hòa không hoạt động. Mất điểm trầm trọng

Clean rooms, friendly staff.

room is large but not standard enough. Breakfast is very boring

Rooms with poor service.

Great. Clean room, no mosquito, I sleep very well. Very good food, gnat clean. Have a chance to return to Cat Ba will stay longer.

My husband and I went to the beginning of the week. Absence, quiet and clean. I'll be back later

Enthusiastic staff, convenient location, reasonable price dining for vacation

Room is large, clean and nice. Staff friendly. Location near the sea. There are restaurants in the hotel do not eat well. In the menu of the set 6 people eat the squid but bring out the squid. Seafood is not fresh

Satisfied about service and food. Will come next time.

Spacious room but slightly old furniture. A good breakfast buffet is the watermelon juice from melon and homemade soy milk. Dining room is very large, airy, very nice view.

It was very nice. people at the hotel were very kind and good.

The hotel is clean, centrally located, but I was extremely disappointed by the service attitude of the dining room staff. That day I came there at 14h, because late should always eat at the hotel's cafeteria. I have called two salty dishes: Salad with salt (250k / dish) and grilled fish (150k / plate). By the time the payment is made, the staff only reads the amount, and asks for the receipt. The employee gives the receipt: 200k of salt, 100k of fish. I ask you that is due to the kitchen in the wrong. But I knew it was not a mistake, but a loss of money. I was really disappointed with the attitude of the staff. At the same time, the hotel does not have free water for guests.

Great location with fantastic service! Very friendly reception who go out of the way to ensure me having a great trip!