N***b
8.5
/10
Reviewed 4 week(s) ago
Please pay attention to cleanliness regarding dirty cutlery in front of the customer's room.
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Dear Mr./Ms. N*b, Thank you for your feedback. We apologize for any inconvenience caused by the cleanliness of the hallway during your stay. Comfort and cleanliness are our top priorities, and we have forwarded your feedback to the relevant team for evaluation and improvement of our services in the future. We greatly appreciate your feedback, which is part of our ongoing efforts to improve the quality of our services and guest experience. We hope to welcome you back again in the future for an even better experience. Sincerely, The Management Team, Ayola Sentosa Hotel Palembang
See original



