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Explore GoodHope Hotel Shah Alam

Traveloka (284)

8.3

Very Good

From 284 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

7.2

Location

8.2

Service and Facilites

8.1

People often mention about GoodHope Hotel Shah Alam

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Surroundings (1)

Staff Friendliness (1)

Check-in/out Time (1)

Ambiance (1)

Room Space (1)

Hotel Area (1)

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Traveler Reviews GoodHope Hotel Shah Alam

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Customer reviews

N***i

Business

9.1

/10

Reviewed 46 week(s) ago

Overall good for one night stay. Just the TV not functioning but still okay.

1 people find it helpful

Accommodation's Reply

07 Dec 2024

Thank you for your review. Please accept our sincere apology over your experience with our host. We regret to learn that your encounter with our host is least than expected. We assure you that we will look into this matter and remind everyone in our team to maintain the best of service standards at all times.

Hanif b. H.

6.0

/10

Reviewed 264 week(s) ago

I couldn't use the tv because got no channel at all. And it was quite confusing to find my room because it didn't mention the floor and they were different blocks. The room was quite noise and it came from everywhere especially when people walk infront of the room and weird noise from the next room (hopefully there were someone in that room)

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Ahmad N.

5.9

/10

Reviewed 272 week(s) ago

Reception rude by not allowed to check in after 10 oclock. And the worst thing cant speak malay or english proper. No wifi, no towel, no soap. Will never stay in this crap hotel ever again

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Accommodation's Reply

11 Aug 2020

Thank you for kind review received. We have taken note of our services shortfalls as mentioned herewith and rest assured we will do the necessary rectification works for immediate improvement. Due to RMCO our hotel operating hours 8am-10pm, after RMCO Hotel business hours will back to normal. Mr. Ahmad, thank you and we do hope that this will not deter you from visiting us again.

Ady P. M.

Backpacking

8.1

/10

Reviewed 314 week(s) ago

Nice and safety, but room so small, quite far from the business area. But I'm happy with the safety.

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NUR AMALINA MOHAMAD ZAKI

Medical

9.1

/10

Reviewed 335 week(s) ago

The room was nice but no spacious enough when with a kid.

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NUR A. M. Z.

Backpacking

8.5

/10

Reviewed 340 week(s) ago

Awesome place to stay.. very affordable

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Nurulhuda M.

Business

8.5

/10

Reviewed 340 week(s) ago

Stayed during my work nearby. Great customer service, very helpful. Gated parking area, for a single lady I do worry about my safety at night. The room is quite spacious for a single person. Ample leg room =)

1 people find it helpful

Umi S.

Business

8.8

/10

Reviewed 343 week(s) ago

Comfortable room, good service, cleaning room service every day.

See original

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NUR AMALINA MOHAMAD ZAKI

Backpacking

6.4

/10

Reviewed 343 week(s) ago

Comfy and affordable price to stay.

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Akmal M.

Family

9.7

/10

Reviewed 344 week(s) ago

A very recommended hotel. Superb!

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NUR AMALINA MOHAMAD ZAKI

Backpacking

9.7

/10

Reviewed 346 week(s) ago

The room was spacious for budget hotel. Clean. But there's no tissue paper in my bathroom

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Noor Zahidah binti Myiddin

8.5

/10

Reviewed 347 week(s) ago

The hotel was clean, the staffs were very helpful. But the TV was not fully functional as most of the the channels were not clear enough to be watched. Yet overall I was satisfied with this hotel.

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Iffahs c.

Business

8.5

/10

Reviewed 348 week(s) ago

It's my second stay here. Clean and comfy room & bed plus good water pressure. Recommended! 👍

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khairul k.

Backpacking

8.5

/10

Reviewed 348 week(s) ago

Nice and awesome to stay but lack of furniture.

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JUMAHIRAH B. A.

5.6

/10

Reviewed 349 week(s) ago

We have stay at ground floor for one night. The single room smelly (smelled cigarette) ,the bed sheet is dirty , and I cannot sleep because too much noisy from outside(can hear clearly people chat) . Others such as service was ok. Hope to improve as i'm a loyal customer😊

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NUR AISYAH BATRISYA BINTI ABDULLAH

8.5

/10

Reviewed 350 week(s) ago

This hotel perfect for short vacation or trip for business. Comfortable and clean for single women like me. Because I just want to sleep at comfort room after undergoes hectic day

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