8.5
Very Good
From 4,835 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.4

Service and Facilites

8.5

People often mention about Genio Hotel Manado
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Staff Friendliness (68)
Bedroom (65)
Bathroom (58)
Room Space (51)
Ambiance (50)
Accessibility (48)
Hotel Area (48)
Distance to City Center (45)
Surroundings (40)
Wifi (34)
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Traveler Reviews Genio Hotel Manado

Number of reviews per page
20
40
Customer reviews
A***n
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8.5
/10
Reviewed 2 day(s) ago
Recommended hotels 👍👍👍👍👍👍
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff are very friendly and nice
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
First time staying here, I was surprised by the price, but the contents and service are like other big hotels.
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warm Greetings from Genio Hotel Manado. We greatly appreciate your review of your stay with us. We always strive to provide a memorable stay, and we are delighted that we were able to make that happen for you. I will share your praise regarding the quality of our hotel and service with the team, and we are confident that this will encourage us all to continue improving the quality of our services. Once again, thank you very much for your review and recommendation. The entire Genio Hotel Manado team looks forward to welcoming you back. Best regards, Genio Hotel Manado Management Team
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J***t
icon-Transit
Transit
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8.8
/10
Reviewed 4 week(s) ago
Hotel in the old town, the room is quite big for the price paid, the breakfast is quite good, the bathroom is clean, only the shower glass is a bit dull, needs a little scrubbing.
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warm Greetings from Genio Hotel Manado. Thank you for sharing your wonderful experience of your recent visit, and we are delighted to hear that we provided a memorable experience for you. We hope you are well and look forward to welcoming you again to Genio Hotel Manado. Sincerely, Genio Hotel Manado Management Team.
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N***a
icon-Staycation
Staycation
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8.2
/10
Reviewed 5 week(s) ago
Overall, it was very impressive. The service was excellent from check-in to check-out. The reception staff were friendly and responsive to any complaints. Cleanliness and comfort were excellent. Keep it up.
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warm greetings from Genio Hotel Manado. We appreciate your review of your experience with us. We are delighted that our focus on cleanliness and hotel service has provided a memorable experience for you. This will motivate us to continue to grow. Once again, thank you very much for your review. The entire Genio Hotel Manado team looks forward to welcoming you back. Best regards, Genio Hotel Manado Management Team
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fitra a. m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Every time you go to Manado, you must stay here.
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Jihan
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8.5
/10
Reviewed 5 week(s) ago
The room is nice, and the price is also worth it.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Jihan, Warm greetings from Genio Hotel Manado. Thank you very much for your review of your stay. We are delighted that our focus on service has provided such a memorable experience. We will be sure to share your praise with our entire team, as it will be an encouragement for us to continue growing. We look forward to welcoming you back to our hotel in the future. Best regards, Genio Hotel Manado Management Team
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fitra a. m.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Stayed here for 3 days and 3 nights, because I had business in Manado.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Fitra, Thank you for choosing Genio Hotel Manado and I greatly appreciate your excellent rating. We look forward to welcoming you back to our hotel in the future. Best regards, Genio Hotel Manado Management Team
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fitra a. m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
For us Muslims, we like it here because it's close to the Arab village, so it's quite good to still be able to hear the call to prayer, and the place is also comfortable, in the morning it's quite good for jogging to the Megamas area to stay healthy, God willing.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Fitra, Thank you for your excellent rating and review of Genio Hotel Manado, which reflects your satisfaction with our service. We are delighted that you enjoyed the service from the staff and the property, which met your expectations. Once again, thank you for your valuable review. From all of us at Genio Hotel Manado, we look forward to welcoming you again in the future. Best regards, Genio Hotel Manado Management Team
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E***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
Hot, stuffy room, dull towels, unfriendly receptionist, difficult parking.
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Accommodation's Reply
01 Sep 2025
Dear Guest, Greetings from Genio Hotel Manado. We would like to thank you for writing to us for your feedback regarding your recent visit to Genio Hotel Manado. Please allow us to extend our sincere apologies that we have not met your expectations. Your constructive feedback has been noted by our Housekeeping staff and we will consider it for immediate improvement. Thank you for sharing your experience. We hope you will give us another opportunity in the future to regain your trust in Genio Hotel Manado. Sincerely, Genio Hotel Manado Management Team
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Muhammad I. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, clean hotel with friendly service.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Muhammad, Warm greetings from Genio Hotel Manado. We greatly appreciate your review of your stay with us. We always strive to provide a memorable stay, and we are delighted that we were able to make that happen for you. I will share your praise regarding the quality of our hotel and service with the team, and I am sure this will encourage us all to continue improving the quality of our services. Once again, thank you very much for your review and recommendation. The entire Genio Hotel Manado team looks forward to welcoming you back. Best regards, Genio Hotel Manado Management Team
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Muhammad I. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, clean hotel with friendly service.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Muhammad, Warm greetings from Genio Hotel Manado. We greatly appreciate your review of your stay with us. We always strive to provide a memorable stay, and we are delighted that we were able to make that happen for you. I will share your praise regarding the quality of our hotel and service with the team, and I am sure this will encourage us all to continue improving the quality of our services. Once again, thank you very much for your review and recommendation. The entire Genio Hotel Manado team looks forward to welcoming you back. Best regards, Genio Hotel Manado Management Team
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Chrisandi F. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel staff are all friendly and nice.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Chrisandi F, Thank you for your excellent rating and review of Genio Hotel Manado, which reflects your satisfaction with our services. We are delighted that you enjoyed the service from the staff and the property, which met your expectations. Once again, thank you for your valuable review. From all of us at Genio Hotel Manado, we look forward to welcoming you again in the future. Best regards, Genio Hotel Manado Management Team
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D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Good.. Can be an option
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Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for choosing Genio Hotel Manado and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay with us and are delighted that we were able to exceed your expectations. We can assure you that at Genio Hotel Manado, we strive to provide the best service to our guests and create an exceptional experience. We appreciate your kind words and look forward to welcoming you again in the future. Warmest Regards, Genio Hotel Manado Management Team
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A***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Long check in time, difficult parking
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Accommodation's Reply
01 Sep 2025
Dear Valued Guest, Warm Greetings from Genio Hotel Manado. Thank you for sharing your review of your recent visit and we are delighted to hear that we have provided you with a memorable experience. Your feedback regarding the parking is well received, thank you for sharing this with me. Allow me to inform the relevant department for further improvement. Stay safe and see you again at Genio Hotel Manado. Sincerely, Genio Hotel Manado Management Team
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C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, near Manado City, so clean, and good Wi-Fi.
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest , We are very pleased to know that the hotel facilities and services have made your visit a pleasant one. It is a pleasure to have you as our guest. Thank you for taking time to share your great experience with us. We are looking forward to welcome you back in the near future. Best Regards, Management Team Genio Hotel Manado
j***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
nice hotel and good service too
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for choosing Genio Hotel Manado and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay with us and are delighted that we exceeded your expectations. We can assure you that at Genio Hotel Manado, we strive to provide the best service to our guests and create an exceptional experience. We appreciate your kind words and look forward to welcoming you again in the future. Warmest Regards, Genio Hotel Manado Management Team.
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chia
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
My ideal place for a quiet retreat.
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Accommodation's Reply
01 Sep 2025
Dear Chia K , We are very pleased to know that the hotel facilities and services have made your visit a pleasant one. It is a pleasure to have you as our guest. Thank you for taking time to share your great experience with us. We are looking forward to welcome you back in the near future. Best Regards, Management Team Genio Hotel Manado
Syahrir A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Cool, city center, close to everywhere, affordable price, very comfortable room, good air pressure, strong and stable warmth.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr. Syahrir, Warm greetings from Genio Hotel Manado. We greatly appreciate your review of your stay at Genio Hotel Manado. We are truly proud to have been able to provide you with a memorable stay, both in terms of the quality of our service. Once again, we thank you very much and look forward to welcoming you back to Genio Hotel Manado. Best regards, Genio Hotel Manado Management Team
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Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Not soundproof enough from room to room 🤪
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warm greetings from Genio Hotel Manado. Thank you very much for your review of your stay. We are sorry to hear about your experience. We will ensure that your feedback is passed on to management to improve our service quality. Stay healthy and see you again at Genio Hotel Manado. Best regards, Genio Hotel Manado Management Team
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Number of reviews per page
20
40