Ashley Wahid Hasyim Jakarta

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Overall Ratings & Reviews Ashley Wahid Hasyim Jakarta

Traveloka (10,667)
Other sources (254)
8.7
Very Good
From 10,667 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Ashley Wahid Hasyim Jakarta
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Distance to City Center (248)
Bedroom (241)
Staff Friendliness (240)
Ambiance (231)
Bathroom (213)
Hotel Area (211)
Taste (211)
Accessibility (206)
Surroundings (204)
Check-in/out Time (180)
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Traveler Reviews Ashley Wahid Hasyim Jakarta

Number of reviews per page
20
40
Customer reviews
m***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great place, wonderful view, excellent experience, love this area
1 people find it helpful
Accommodation's Reply
15 May 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for your wonderful review. We are delighted to know that you enjoyed the beautiful view, had an excellent experience during your stay, and loved the surrounding area of our hotel. Your kind feedback truly motivates us to continue providing comfortable accommodations and excellent hospitality for all our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another memorable stay in the future. Best Regards, Meylany Haryadi Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff members Yudha and Romano provided excellent service. Thank you.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind review. We are delighted to know that you experienced excellent service from our staff members, Yudha and Romano. Your appreciation will certainly be shared with them, and it will motivate our team to continue delivering outstanding hospitality and memorable experiences for all our guests. We truly appreciate your feedback and look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the near future. Best Regards, Meylany Haryadi Hotel Manager
I***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very nice city stay for four stars in the heart of Jakarta
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind feedback. We are delighted to know that you had a nice experience during your stay with us. Your positive comment is truly appreciated and motivates our team to continue delivering excellent service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager
Irma a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Fragrant, clean, comfortable. I'll stay again next time.
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Accommodation's Reply
05 May 2026
Dear Mrs. Irma, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your kind feedback with us. We are delighted to know that you found our hotel fragrant, clean, and comfortable during your stay. We truly appreciate your intention to stay with us again, and we look forward to welcoming you back for another pleasant experience. Sincerely, Meylani Haryadi Hotel Manager
Novita s.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
It seems like the area under the mattress has never been swept because the dust is thick.
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Accommodation's Reply
05 May 2026
Dear Mrs. Novita S, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused regarding the cleanliness under the bed. Please be assured that this matter is not in line with our housekeeping standards, and it has been brought to the attention of our team for immediate improvement and closer supervision. We truly appreciate your feedback, as it helps us maintain and enhance the quality of our service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for a better and more comfortable stay. Sincerely, Meylani Haryadi Hotel Manager
khaerul n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable, child-friendly, great hotel in the city center
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Accommodation's Reply
01 May 2026
Mr. Kaerul, warm greetings from Ashley Wahid Hashim Jakarta. Thank you for your positive review. We are delighted that you found our hotel comfortable, child-friendly, and conveniently located in the heart of Bangkok. Your review encourages us to strive for the best service and provide a memorable stay for all guests, including families traveling with children. We hope to welcome you back to Ashley Wahid Hashim Jakarta again for another memorable stay. Sincerely, Maylani Hariyadi, Hotel Manager
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R***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, and the staff are all friendly. Breakfast can be delivered to your room if you can't make it down to the restaurant. The food is delicious and clean. I'll definitely stay here again next time, thank you to the staff for their excellent service.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that you found our hotel comfortable and that our staff provided friendly and attentive service throughout your stay. It is also a pleasure to hear that you enjoyed our breakfast and appreciated the convenience of in-room dining service. Your kind words about the quality and cleanliness of the food mean a lot to us. Your positive feedback is a great motivation for our entire team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay in the future. Sincerely, Meylani Haryadi Hotel Manager
R***Y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, and the staff are all friendly. Breakfast can be delivered to your room if you can't make it down to the restaurant. The food is delicious and clean. Next time, God willing, I'll stay here again. Thank you to the staff for their very friendly service.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that you found our hotel comfortable and that our staff provided friendly and attentive service throughout your stay. It is also a pleasure to hear that you enjoyed our breakfast and appreciated the convenience of in-room dining service. Your kind words about the quality and cleanliness of the food mean a lot to us. Your positive feedback is a great motivation for our entire team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay in the future. Sincerely, Meylani Haryadi Hotel Manager
Kristi M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Special thanks to Mas Hafiz, the service is good.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for sharing your kind feedback with us. We are delighted to hear your appreciation for the good service provided by Mr. Hafiz. Your kind words will certainly be shared with him as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager
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Mario A.
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10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, great experience
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for sharing your kind feedback with us. We are delighted to know that you found our staff friendly and had an enjoyable experience during your stay. Your kind words truly motivate our team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager
L***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thanks a lot. Very comfortable. There's a lot of food.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed the variety of our food. Your positive comments are truly appreciated and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylany Haryadi Hotel Manager
L***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very cool. Easy to get around. Comfortable.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a great stay and found our hotel comfortable and conveniently located for easy access to various destinations. Your kind words truly mean a lot to us and motivate our team to continue providing the best service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was neat, clean, fragrant, and the air conditioning was cool. I got a city view room, which was impressive. Its proximity to Sarinah, Sabang, and even the GI was very pleasant.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed our clean, neat, and pleasantly scented room, as well as the comfortable air conditioning. It is also great to hear that you were impressed with the city view from your room. We are pleased that our strategic location, with easy access to Sarinah, Sabang, and Grand Indonesia, added convenience and made your stay even more enjoyable. Your kind feedback truly motivates our team to continue delivering the best service to our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another memorable stay. Sincerely, Meylani Haryadi Hotel Manager
Marusaha M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
One of the most strategic ones in Jakarta and very easy to reach any place you want to go.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your kind feedback with us. We are delighted to know that you found our location to be very strategic and convenient for reaching various destinations in Jakarta. Your positive comments are truly appreciated and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Raynatha Ticoalu Hotel Manager
Rizal
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank you to Mr. Romano for your prompt and friendly check-in and check-out process, and most impressively, the room upgrade to a deluxe room. 👍
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your wonderful feedback with us. We are delighted to hear that Romano was able to assist you with a smooth and friendly check-in and check-out process. We are also pleased that you enjoyed the room upgrade to Deluxe and that it made your stay even more memorable. Your kind appreciation will certainly be shared with Romano as motivation for our team. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Raynatha Ticoalu Hotel Manager
Rizal
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is clean and comfortable, the staff are friendly and thank you to Bang Romano who helped with the fast check-in process patiently.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your kind feedback with us. We are delighted to know that you found our hotel clean and comfortable, and that our staff provided friendly service during your stay. We truly appreciate your special mention of Romano for his patience and assistance in ensuring a smooth and quick check-in process. Your kind words will certainly be shared with him as motivation for our team. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Raynatha Ticoalu Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The location is very strategic and there is a washing machine.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind feedback. We are delighted to know that you found our location to be very strategic and that the availability of our washing machine added convenience to your stay. Your positive comments are truly appreciated and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Raynatha Ticoalu Hotel Manager
Muhamad M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is friendly, the hotel is comfortable, close to Sarinah mall.
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Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Warm Greetings from Ashley Wahid Hasyim, Thank you for your wonderful feedback! We’re thrilled to hear that you found our staff friendly, the hotel comfortable, and that you enjoyed the convenient location near Sarinah Mall. We look forward to welcoming you back to [Hotel Name] for another enjoyable stay! Sincerely, Raynatha Ticoalu Hotel Manager
Henny h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, assisted by Ms. Saskia.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim, Thank you so much for your wonderful review! We are truly grateful for your kind words regarding our staff and services. We're thrilled to hear that you had a pleasant experience, and it's fantastic to know that Mrs. Saskia was able to assist you during your stay. We take pride in providing excellent service, and your feedback is a testament to the hard work of our team. It will be our pleasure to welcome you back should you return to Jakarta. We look forward to providing you with another memorable stay! Sincerely, Raynatha Ticoalu Hotel Manager
Henny h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly. Thank you, Saskia, for your service. You helped me book my reservation.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim, Thank you so much for your wonderful review! We are truly grateful for your kind words regarding our staff and services. We're thrilled to hear that you had a pleasant experience, and it's fantastic to know that Mrs. Saskia was able to assist you during your stay. We take pride in providing excellent service, and your feedback is a testament to the hard work of our team. It will be our pleasure to welcome you back should you return to Jakarta. We look forward to providing you with another memorable stay! Sincerely, Raynatha Ticoalu Hotel Manager
Number of reviews per page
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