I'm here to give an honest review, not to denigrate anyone's business, but to encourage improvement. I stayed here because of the limited options. I don't think this is a hotel, more like a guesthouse. I've read the reviews above, and it's really that bad. 1. The receptionist was busy playing on her phone until I checked in. 2. There's no elevator, the stairs are steep and narrow. 3. The building is old, the hallways look like they've been in a dark, old house. 4. The door has a manual lock. 5. The room tends to be dusty. 6. The bathroom looks like it's never been cleaned; there are remnants of short hair, lots of cobwebs, and the door is old and peeling. 7. There are no towels. 8. There are no tissues in the bathroom. 9. The paint on the walls of the room is peeling. 10. Most disgustingly, the pillows and bolsters are yellowed, stained, completely unusable, and smelly. What's so hard about buying new pillows as an investment for the future? 11. The mattress was hard, and the sheets and thin blanket were worn and had holes in them. 12. The tissue on the table seemed to have been restocked, with only a few sheets. As a result, it felt like I hadn't slept at all, and it was very uncomfortable. 13. The dining room looked like it hadn't been cleaned and was dusty. PLUS: The room was spacious, with slippers, soap and coffee, bottled water, and the food was quite tasty. Overall, you'd be better off finding another place to stay. Hopefully, the owner will make improvements in the future.

The quality is commensurate with the price. The food is delicious and quite varied. The staff service is quite good. I left my phone in the room when I checked out, and the staff immediately called and informed me. 👍

Totally messy, dirty and smelly room, dirty bed.

The toilet is a bit wobbly, the towels are dirty, and it's a bit dusty.

Like the staff, services.

Breakfast was served poorly, so some guests missed out.

close to looking for food to break the fast

Have stayed here many times because of the strategic location, lots of places to eat

Good location, close to work destination

The receptionist was friendly, but the other staff were busy playing with their phones. The room floor could have been cleaner at check-in. They provided a bolster, but you can see the condition in the photos, so it's better not to provide one. The bathroom sink pipe isn't connected, so if you use it, it gets wet everywhere. Luckily, the hot water is okay. I got the room closest to the road, so the sound penetrates. There were also a lot of mosquitoes on the first day. It seems they weren't prepared to receive guests. When they tidied up the room, the sheets weren't made, just covered with a blanket. The location is okay, on the side of a big road, that's the only positive for me.

The sheets weren't changed, so it was itchy when I slept. But the staff was friendly. The faucet was faulty, so it made a buzzing sound when I slept.

It's not difficult to find culinary delights near the hotel, service is fast.

It's a nice stay here, right on the roadside, so you can find food while walking. The room is also clean, except there are no towels provided, so don't forget to bring your own.

The receptionist was responsive, assisted in upgrading the room with a fast process.

The check-in process took a long time, even though we checked in at 4 pm, there was a problem with the readiness of the room.

For breakfast, the fried rice is wet, so pay more attention to it.

The room and bathroom were not clean enough, there was some leftover mineral water, the main shower was broken, the lights were not bright enough, the floor was dirty.

Night Reception Staff 01 Nov 2025 The lady is very nice and friendly, I really like her, the room is standard for this price, the AC is quite cold, the bathroom and toilet are quite clean, but the room is not soundproof, so my child's crying can be heard outside :) Luckily no one screamed, what about my baby :) For breakfast, before 8 o'clock the bread was finished, the fruit pudding was finished, the main meal was refilled again, In conclusion, it was quite pleasant, if I want to stop by Bontang again, I will stay here

It's pretty cheap for the budget

For the second time. Thank you