7.5
Pleasant
From 77 reviews
Provided by travelers on
Cleanliness

7.1

Room Comfort

7.3

Meal

7.3

Location

7.6

Service and Facilites

7.4

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Traveler Reviews Private Room at Serpong Greenview Apartment

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Customer reviews
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Ersa
icon-origin-TRAVELOKA
4.5
/10
Reviewed 348 week(s) ago
It's so bad, the rooms are dirty, the bathroom is smelly and can't be closed, the cookware is all broken.
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adji k. d.
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Business
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6.0
/10
Reviewed 351 week(s) ago
Photos of rooms are in fact very different. The bathroom is dirty and not clean.
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Adi P. W.
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Business
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9.1
/10
Reviewed 357 week(s) ago
Pretty comfortable, safe location near the police station Serpong, looking for easy places to eat.
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Galih A. A.
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Romantic
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8.1
/10
Reviewed 359 week(s) ago
Not bad, only the cleanliness problem is still lacking, and the TV is also not on.
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hageng b. s.
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Backpacking
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9.7
/10
Reviewed 364 week(s) ago
The service is great and the rooms are also clean and the TV cable is also good WiFi is okay the bathrooms are also good anyway the strategic point is the food is not difficult to find.
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Ignace A.
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Backpacking
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5.1
/10
Reviewed 372 week(s) ago
D-Day came to the location trying to contact the owner, first asked for details of the order such as on behalf of who and how many nights, then continued to be told to wait quite a long time for about 30 minutes he said he would be taken to the promised place. Because there are 2 numbers trying to call 1 again because it's been a long time waiting, it turns out the first number is the guardian, the second number is the owner. So when the call came to the owner it was revealed that all the rooms were full, (hm pantes long awaited the first person did not appear he said look for another room.) And then did not accept it how come it could be full even though it was a long booking and the position was that I needed his room for the day that. Furthermore, given the option to refund or upgrade the room because there is no other choice all private rooms (according to order) are empty. Given an upgrade fee of 150 thousand for a double room. Though the error is on the part of the owner, finally try to negotiate and upgrade costs to 100 thousand. After entering the room, it was far from expectations such as in the photo available in the room ad. The facilities provided are also not appropriate, there is wi-fi but not given a password, the bathroom door cannot be locked, other facilities that should have been available when it will be filled but must be requested first and then provided. Conclusion: still, it's not managed well by the owner, there should be a check-in of the room reservation. How come it can be filled with people. Please be very, very good, because things like that are very irresponsible by only giving option refunds or upgrades that are clearly both detrimental to the customer.
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WARRANTY U. V.
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5.4
/10
Reviewed 372 week(s) ago
For those who want to stay more than overnight is not recommended. The bathroom is dirty and there are no clothes hangers. So it is very difficult to hang a towel or clothes while bathing. The air conditioner is also less cold.
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Afifah K.
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9.4
/10
Reviewed 372 week(s) ago
There was something that was less comfortable because there was no confirmation of room transfer. But the good thing is it is directly offered to other rooms which are really better, the view pool, facilities are better than before. Tips for those who want to book, if the room conditions do not match the details, just try to confirm.
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Mr R
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Business
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8.3
/10
Reviewed 372 week(s) ago
Not bad but the room does not fit like the one in the photo.
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Nurhayati
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6.0
/10
Reviewed 373 week(s) ago
Not given drinking water, dirty bed linen, dirty toilet prah really.
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Hendrik Purba
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6.0
/10
Reviewed 373 week(s) ago
Severe. Facilities are very minimal. Unprofessional service. Room not clean.
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shalifa
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6.0
/10
Reviewed 374 week(s) ago
Dirty and smelly, not suitable for hotel promotions, expensive parking rates.
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Maila S.
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Family
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9.1
/10
Reviewed 398 week(s) ago
Room facilities are very ok. Just to note aqua gallon must be replaced by water.
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budi b.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
Check in cepet and practical, clean and fragrant room, cold AC. But the WiFi was not good and the mattress was sunken. Over all ok really.
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Redrin
icon-Backpacking
Backpacking
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9.1
/10
Reviewed 405 week(s) ago
The room is comfortable clean, just a bit hard for chekinnya so must tanya2 first, but okay is with that price
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tims b.
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Romantic
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10.0
/10
Reviewed 405 week(s) ago
The rooms are fragrant and clean, fast response is also super fast service, much better than the hotel with the same price, good job!
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Hendri Djafar
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Business
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6.0
/10
Reviewed 411 week(s) ago
Very bad. The room is not maintained
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Nadiandra E. W.
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Backpacking
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8.8
/10
Reviewed 416 week(s) ago
The place is easy to reach by krl, strategic, fast and friendly service
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Kacung Kacung
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Backpacking
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8.5
/10
Reviewed 416 week(s) ago
Very comfortable feeling at home alone
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Lita L.
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6.1
/10
Reviewed 417 week(s) ago
Rooms are less clean and somewhat dirty. The fridge was not cleaned, and the gallon water also didn't taste good. Even though the front of the building looked very nice and exclusive
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