S***a

9.4

/10

Reviewed 4 day(s) ago

Comfortable room, spacious parking, great breakfast.

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Aidil P.

10.0

/10

Reviewed 6 day(s) ago

The rooms are comfortable and the service is friendly, perfect for a fun staycation with friends.

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Y***i

Transit

9.1

/10

Reviewed 1 week(s) ago

The food is varied and delicious. The bed is soft, and you sleep soundly.

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Sulas T.

8.5

/10

Reviewed 1 week(s) ago

The service is very good, the staff is very friendly and the room is very comfortable 🥰

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Erik M. A.

Transit

9.4

/10

Reviewed 2 week(s) ago

Breakfast was quite satisfying with lots of variety.

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H***i

Staycation

9.1

/10

Reviewed 2 week(s) ago

Comfortable, varied breakfast, strategic location near restaurants and cafes. Slow Wi-Fi needs to be improved, and deluxe rooms lack smart TVs.

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y***r

10.0

/10

Reviewed 3 week(s) ago

Very comfortable and very friendly service.

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r***y

Staycation

9.1

/10

Reviewed 3 week(s) ago

Staying at this hotel feels comfortable for a staycation with family and of course the food menu is varied and delicious.

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C***E

Business

10.0

/10

Reviewed 3 week(s) ago

Good, comfortable & recommended for next trip to Balok again here.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you appreciated the facilities and services we provided. We sincerely hope to welcome you again at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

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C***E

Business

10.0

/10

Reviewed 3 week(s) ago

Nice, clean, comfortable & recommended for next trip back here.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your wonderful review of our hotel. We sincerely hope to welcome and serve you again in the near future at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

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mamana a.

9.7

/10

Reviewed 6 week(s) ago

For the drinking utensils in the room, please clean them even more thoroughly, because when we were going to use them… there were still stains (lipstick marks) stuck to the cups.

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Accommodation's Reply

25 May 2026

Dear Ms. Mamana A, Sincerely, Luminer Jambi Hotel. We appreciate you taking the time to write a review of our hotel. We apologize for the issue mentioned in your review and have discussed it with the relevant departments to resolve the problem and prevent it from happening again. We hope to regain your trust and have the opportunity to welcome you back to Luminer Jambi Hotel again. Sincerely, Dedi Varja, General Manager

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s***i

9.4

/10

Reviewed 7 week(s) ago

The staff was very friendly and responsive. When I checked in, my room's AC was leaking. I contacted the staff, and within minutes, they arrived with a technician.

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Accommodation's Reply

25 May 2026

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aufa i.

8.6

/10

Reviewed 7 week(s) ago

The hotel and the service are great, however the maintenance of the room is not very good. There are molds in the shower, some cracks, and also the carpet and the wall also look not very well treated.

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Accommodation's Reply

25 May 2026

Dear Aufa i , Warmest Greetings from Luminor Hotel Jambi, Thank you for giving comment and review for Our Hotel, We would like to say sorry about what happen to you during stay with Us. It will be sure, it's not be repeated again to you. We are looking forward to welcoming you back to our Hotel, hopefully with an even better service. Best Regards, Dedi Warja General Manager

P***T

8.5

/10

Reviewed 8 week(s) ago

The hotel is clean and comfortable, the service is good.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your kind review of our hotel. We hope to welcome you again soon. Sincerely, Dedi Varja, General Manager

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Guest

Business

9.1

/10

Reviewed 10 week(s) ago

Representative for family and business event accommodation.. Recommended

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your positive review of our hotel. We are pleased that you enjoyed the facilities and services we provided. We sincerely hope to welcome you again at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

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Septariyansyah L.

Transit

10.0

/10

Reviewed 11 week(s) ago

always here when in Jambi

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Accommodation's Reply

25 May 2026

Dear Mr. Septariyansyah L., Sincerely, Luminer Jambi Hotel. Thank you for your review of our hotel. We hope to welcome and serve you again in the near future at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

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Verified Traveler

8.8

/10

Reviewed 11 week(s) ago

The hotel's location is good. Unfortunately, there's not enough parking. The room is also a bit cramped. Yesterday's fried rice had a slight odor.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Luminer Jambi Hotel would like to express our gratitude for taking the time to write a review about our hotel. We apologize for the issue mentioned in your review and have discussed it with the relevant departments to resolve the problem and prevent such incidents from happening again. We hope to earn your trust again and have the opportunity to welcome you back to Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

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Verified Traveler

Transit

8.5

/10

Reviewed 13 week(s) ago

Our regular stopping place when we go home for Eid

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your kind review of our hotel. We hope to welcome you again soon. Sincerely, Dedi Varja, General Manager

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Verified Traveler

10.0

/10

Reviewed 18 week(s) ago

The check-in and check-out process is easy, the room type can be adjusted to the guest's wishes, and the f & b is varied.

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Accommodation's Reply

25 May 2026

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P***a

Business

10.0

/10

Reviewed 18 week(s) ago

Thank you for the experience of staying, even though it was only for a short time for work.. See you

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2 people find it helpful

Accommodation's Reply

25 May 2026

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Luminor Hotel Jambi Kebun Jeruk By WH

Overall Ratings & Reviews Luminor Hotel Jambi Kebun Jeruk By WH

8.6

8.5

8.4

8.5

8.5

Traveler Reviews Luminor Hotel Jambi Kebun Jeruk By WH