SGD | EN

Deals

Get App

Partnership

Support

Bookings

Log In

Register

More

Luminor Hotel Jambi Kebun Jeruk By WH

Explore Luminor Hotel Jambi Kebun Jeruk By WH

Overall Ratings & Reviews Luminor Hotel Jambi Kebun Jeruk By WH

Traveloka (4,162)

Other sources (8)

8.5

Very Good

From 4,162 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Luminor Hotel Jambi Kebun Jeruk By WH

All

Staff Friendliness (61)

Bedroom (60)

Variety (55)

Distance to City Center (54)

Taste (53)

Hotel Area (49)

Accessibility (47)

Ambiance (47)

Bathroom (46)

Room Space (45)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Luminor Hotel Jambi Kebun Jeruk By WH

Number of reviews per page

20

40

Customer reviews

AH

A Hai P.

Leisure

6.0

/10

Reviewed 1 day(s) ago

The room wasn't available until 8pm and the one that was given had a leaking AC.

See original

Find this review helpful?

M***d

Business

8.5

/10

Reviewed 2 week(s) ago

Friendly staff, delicious breakfast, clean rooms.

See original

Find this review helpful?

A***a

10.0

/10

Reviewed 2 week(s) ago

Everything nice and near everywhere, in the city center.

See original

Find this review helpful?

A***a

10.0

/10

Reviewed 2 week(s) ago

Everything nice, in the middle of the city, close to everywhere.

See original

Find this review helpful?

Siti D.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Impressed by Jambi's signature dishes, like tempoyak, the delicious rib soup, and more. It's absolutely delicious 👍

See original

Find this review helpful?

W

Wulandari

Medical

9.1

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and helpful while staying at the hotel.

See original

Find this review helpful?

S***a

9.4

/10

Reviewed 3 week(s) ago

Comfortable room, spacious parking, great breakfast.

See original

Find this review helpful?

AP

Aidil P.

10.0

/10

Reviewed 3 week(s) ago

The rooms are comfortable and the service is friendly, perfect for a fun staycation with friends.

See original

Find this review helpful?

Y***i

Transit

9.1

/10

Reviewed 3 week(s) ago

The food is varied and delicious. The bed is soft, and you sleep soundly.

See original

1 people find it helpful

ST

Sulas T.

8.5

/10

Reviewed 3 week(s) ago

The service is very good, the staff is very friendly and the room is very comfortable 🥰

See original

Find this review helpful?

EM

Erik M. A.

Transit

9.4

/10

Reviewed 4 week(s) ago

Breakfast was quite satisfying with lots of variety.

See original

Find this review helpful?

H***i

Staycation

9.1

/10

Reviewed 4 week(s) ago

Comfortable, varied breakfast, strategic location near restaurants and cafes. Slow Wi-Fi needs to be improved, and deluxe rooms lack smart TVs.

See original

Find this review helpful?

y***r

10.0

/10

Reviewed 5 week(s) ago

Very comfortable and very friendly service.

See original

Find this review helpful?

r***y

Staycation

9.1

/10

Reviewed 5 week(s) ago

Staying at this hotel feels comfortable for a staycation with family and of course the food menu is varied and delicious.

See original

Find this review helpful?

C***E

Business

10.0

/10

Reviewed 5 week(s) ago

Good, comfortable & recommended for next trip to Balok again here.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you appreciated the facilities and services we provided. We sincerely hope to welcome you again at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

See original

C***E

Business

10.0

/10

Reviewed 5 week(s) ago

Nice, clean, comfortable & recommended for next trip back here.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your wonderful review of our hotel. We sincerely hope to welcome and serve you again in the near future at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

See original

ma

mamana a.

9.7

/10

Reviewed 8 week(s) ago

For the drinking utensils in the room, please clean them even more thoroughly, because when we were going to use them… there were still stains (lipstick marks) stuck to the cups.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Ms. Mamana A, Sincerely, Luminer Jambi Hotel. We appreciate you taking the time to write a review of our hotel. We apologize for the issue mentioned in your review and have discussed it with the relevant departments to resolve the problem and prevent it from happening again. We hope to regain your trust and have the opportunity to welcome you back to Luminer Jambi Hotel again. Sincerely, Dedi Varja, General Manager

See original

s***i

9.4

/10

Reviewed 9 week(s) ago

The staff was very friendly and responsive. When I checked in, my room's AC was leaking. I contacted the staff, and within minutes, they arrived with a technician.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you appreciated the facilities and services we provided. We sincerely hope to welcome you again at Luminer Jambi Hotel. Sincerely, Dedi Varja, General Manager

See original

aufa i.

8.6

/10

Reviewed 10 week(s) ago

The hotel and the service are great, however the maintenance of the room is not very good. There are molds in the shower, some cracks, and also the carpet and the wall also look not very well treated.

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Aufa i , Warmest Greetings from Luminor Hotel Jambi, Thank you for giving comment and review for Our Hotel, We would like to say sorry about what happen to you during stay with Us. It will be sure, it's not be repeated again to you. We are looking forward to welcoming you back to our Hotel, hopefully with an even better service. Best Regards, Dedi Warja General Manager

P***T

8.5

/10

Reviewed 10 week(s) ago

The hotel is clean and comfortable, the service is good.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guest, Warm greetings from Luminer Jambi Hotel. Thank you for your kind review of our hotel. We hope to welcome you again soon. Sincerely, Dedi Varja, General Manager

See original

Number of reviews per page

20

40