Overall Ratings & Reviews Costa Pacifica

I enjoyed staying here. Good food. Accommodating and friendly staffs. Clean rooms and surroundings. Will visit again.

The room is very clean and spacious. Breakfast buffet was delicious 👌staff are awesome. Very nice made sure our stay will be perfect. We will definitely comeback!

Great breakfast and location. All local breakfast you can imagine is served and presented well.

Though Costa Pacifica maintains to be still the most “luxurious” resort in Baler, the maintenance did not bode well during our stay. For starters, the floor was still wet when we got to our room, a Junior Suite. The edges around the bed had a brownish stain. The sheets on the bed were crusty. The pillow case had few stains on it, too and the sofa seat was just plain disgusting that I wouldn’t even place my clothes there. There were also no room slippers provided. There was also no separating door—just a screen— between the toilet and the shower, so when you shower, it floods the floor. The airconditioner unit was cold but was leaking. Also had only few breakfast viants in the morning. Just longanissa and some fish. Previously in the past, they were serving tapa, tocino or even corned beef. The quality dialed down definitely. Good part was the impeccable service. We were checked in immediately. There were complimentary goods for us when we got there. There was a small refrigerator and complimentary drinks. The pool was still cute. There were free surfing lessons included in the package as well. There are still lots of improvement and updating that could happen but still would go back to Costa Pacifica, hoping to get better experience next time.

Awesome experience, breakfast is great. Had our massage and totally gave us a good night sleep. Just the shower area the floor is slippery not a child friendly.

My husband treated me to a 3-day 2-night stay at this resort. When I found out how much he paid for the trip, I thought it is quite pricey considering the kind of service we got and the lack of cleanliness of the room. We stayed in an ocean-view room on the first floor. The room was priced at Php 9k/night with breakfast. There’s a sofa with filthy cover (see photo). The sheets smelled bad as if it wasn’t properly dried (kulob smell). We’ve asked twice to be transferred to a different room but the other building is undergoing construction. The room is spacious but pretty standard-looking. The minibar was free but it was not refilled on our second night. Coffeemaker wasn't working. I had to manually filter the coffee. The front desk officer when we checked in seemed too tired to offer information about our accommodation. I didn't know we had free surfing lessons; I had to ask later on for it and only then was I informed that we need to get a voucher for it. It was also through a Google search when I found out that Dicasalarin cove can be visited by Costa guests at a discounted rate (they own the cove!). I, later on, found out that my husband asked the reservation people if they can do something special for my birthday. Nothing came, not even a slice of cake waiting in our room (hahah!). Costa Pacifica boasts itself of the most luxurious accommodation in Baler. We’ve experienced luxury in other resorts (with the same rate) and what we had in Costa is far from being luxurious.

Always awesome to stay here. Will come back again and stay here!

I think the resort is over-priced and over-rated. Breakfast selection is not fantastic. Very few waiters seem to be around to assist. Pool is not very well-maintained with broken flooring. Garden surrounding the pool has too many trash.

The place is great. The breakfast was awesome. However, the casitas are far from the main resort and you would need a shuttle to go there. Our night activity has been delayed because the lock of the glass doors are broken. It took them a long time to send someone out and just made a temp fix, and asked him to come back after 2hrs since we need to go already. We went out but worried about our things. The repair guy did not come back and when I told it to the reception, they are more concerned of other things than my concern. So, that's not a good experience from a highly rated resort. We enjoyed more when we transferred to a nearby resort because all our concerns are taken cared of especially I have a 6-month old baby.

So far, the best resort hotel, I had been. No complaints at all. Very nice accommodation, great food, excellent staff, nice view, nice location, and a very nice pool. Everything is perfect. Great job and will be going back here definitely.

Accommodating staff. Neat place. Good food

very accommodating staff specially Ferdinand..he reminded us the complimentary cake for my daughter who turns 4 last March 5! we had a good stay!

Great location. Even greater service.