Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a comfortable stay at Amari Johor Bahru. It is wonderful to know that you appreciated our convenient location, with the customs and immigration checkpoint within walking distance, making your visit more convenient. Thank you once again for choosing to stay with us and for sharing your kind feedback. We look forward to welcoming you back again for another comfortable and enjoyable stay in the near future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your honest and detailed feedback with us. We sincerely regret that certain aspects of your recent stay did not meet the five-star standard you expected from Amari Johor Bahru. We truly appreciate you bringing these matters to our attention, as your feedback helps us identify areas where we can improve. We are particularly sorry to learn that your room was not serviced during your stay despite the “Make Up Room” indicator being activated. We understand your concern and sincerely apologize for the inconvenience this caused. We also take note of your suggestion that, when room servicing is not carried out, our team should proactively check with guests regarding essential items such as drinking water, towels, and toiletries, rather than relying solely on a request card. Your feedback will be shared with our Housekeeping team for review and improvement. We also appreciate your candid comments regarding our breakfast offerings and overall comfort. We understand that maintaining a consistent five-star experience requires attention to every detail, and your observations are valuable in helping us strengthen our standards across all areas of the guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the level of service and hospitality you expect from Amari Johor Bahru. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your detailed and valuable feedback with us. We sincerely appreciate your continued support and understand your disappointment at being assigned a room facing the neighboring condominium for the second time. We truly value your preference for a city-center view, and we will certainly take note of this for your future stays. While room allocation is subject to availability, our team will do our best to accommodate your preferred view whenever possible. Additionally, thank you for your thoughtful suggestion regarding our In-Room Dining selection. We understand the importance of offering a wider variety of Asian and Halal-friendly options, and your feedback will be shared with our Culinary team for their consideration as we continue to enhance our dining offerings. Thank you once again for your honest feedback and continued preference for Amari Johor Bahru. Guest suggestions such as yours are invaluable in helping us identify opportunities to further improve the overall guest experience. We look forward to welcoming you back again and hope we can provide you with an even more enjoyable stay on your next visit. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our convenient location for dining and shopping, as well as the spacious room and sufficient toiletries provided during your stay. At the same time, we sincerely appreciate your candid comments regarding the in-room television, breakfast selection, and the food odour around the Reception area. We understand that these aspects can have an impact on the overall guest experience, and we regret that they did not meet the standard you expected from a five-star hotel. Your feedback regarding the TV entertainment options will be shared with the relevant team for review. We will also share your comments with our Culinary team regarding the breakfast variety and quality, as we continuously strive to enhance our dining experience. Additionally, we will highlight your observation about the oily fried-food smell in the Reception area with the relevant team for further attention. We also acknowledge your disappointment regarding the Pool Bar being closed. We understand that this may have affected your expectations of the hotel's facilities, and we appreciate you bringing this to our attention. Thank you once again for your honest and constructive feedback. Your comments are valuable to us and help us identify areas where we can improve. We sincerely hope to have the opportunity to welcome you back again and provide you with a more complete and enjoyable experience. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a pleasant stay at Amari Johor Bahru. It is wonderful to know that you enjoyed our breakfast offerings and were pleased with the quality and comfort of your room. Your kind words are truly appreciated and serve as great encouragement for our team to continue delivering enjoyable dining experiences and comfortable stays for our guests. Thank you once again for your support. We look forward to welcoming you back again for another pleasant and enjoyable stay in the near future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback with us. We are truly delighted to welcome you back for your second stay with your family at Amari Johor Bahru. It is wonderful to know that you continue to appreciate our convenient location, clean and comfortable rooms, and the friendly service provided by our team. Your continued support and trust mean a great deal to us, and we are grateful to be part of your family visits to Johor Bahru. Thank you once again for choosing Amari Johor Bahru. We look forward to welcoming you and your family back again for many more enjoyable and memorable stays in the future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback with us. We are truly delighted to know that Amari Johor Bahru has become your go-to hotel whenever you are in JB. It is wonderful to hear that you appreciated our convenient location and were especially pleased with the cleanliness of the hotel, giving us a 10/10 rating. We are also delighted that you enjoyed our breakfast buffet and found it amazing. Your kind recommendation means a great deal to our entire team and serves as wonderful encouragement for us to continue delivering exceptional hospitality and memorable experiences. Thank you once again for your continued support and trust in Amari Johor Bahru. We look forward to welcoming you back again for another wonderful stay in the near future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful and detailed feedback with us. We are delighted to hear that you enjoyed the spaciousness of your room and found our bed so comfortable that you were able to enjoy a peaceful and restful sleep. We are also pleased that you appreciated the range of bathroom amenities provided during your stay. At the same time, we sincerely appreciate you highlighting the similarity in appearance between our conditioner and body lotion. We understand how this could cause some confusion, and your feedback is valuable to us. We will certainly share your observation with the relevant team for consideration. Thank you once again for your kind feedback and support. We look forward to welcoming you back again for another comfortable and enjoyable stay in the near future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your kind feedback with us. We are delighted to hear that you enjoyed your stay at Amari Johor Bahru and appreciated our great location. It is also wonderful to know that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and serve as great encouragement for our team to continue delivering warm and attentive hospitality to all our guests. Thank you once again for your support. We look forward to welcoming you back again for another pleasant and enjoyable stay in the near future. Warmest Regards, Emelsie Ari, Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the spaciousness, comfort, and cleanliness of your room, and that you found everything else during your stay to be good. At the same time, we sincerely appreciate your feedback regarding the size of our parking facility. We understand that limited parking space can be inconvenient, especially during busy periods, and we regret any difficulty this may have caused during your stay. Your comments are valuable to us and will be shared with the relevant team as we continue to look for ways to improve the overall convenience and experience for our guests. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back again for another comfortable and enjoyable stay in the future. Warmest Regards, Emelsie Ari, Manager

Thank you for your review and we appreciate your comments. We hope to be able to welcome you back in the near future and perhaps you will be able to take more advantage of our services then to show you that we are actually a perfect leisure hotel offering many unique experiences for travellers who wish to discover Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Guest Relations

Thank you for your review and we appreciate your comments. We hope to be able to welcome you back in the near future and perhaps you will be able to take more advantage of our services then to show you that we are actually a perfect leisure hotel offering many unique experiences for travellers who wish to discover Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Guest Relations

Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Kind Regards, Nur Wahyunie, Wawa Assistant Manager, Guest Relations

Thank you for taking time to leave us a review. We are very glad that you have enjoyed your stay with us. Your compliment is a big encouragement to our team. We look forward to welcoming you back in the near future. Sincerely, Nur Wahyunie, Wawa Assistant Manager, Guest Relations