Rina l. n.

10.0

/10

Reviewed 2 day(s) ago

Strategic hotel, very clean rooms and swimming pool, delicious food, friendly staff, best service.. this is one of my favorite hotels in Jakarta ⭐⭐⭐⭐⭐

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Accommodation's Reply

15 Jul 2025

Dear Ibu Rina, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

a

adhiperwira

Staycation

9.4

/10

Reviewed 2 week(s) ago

I stayed here because there was a running event that started at Monas. The room was spacious, clean, and comfortable. The service was satisfactory. All the hotel staff were friendly. It was a really pleasant experience

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Accommodation's Reply

04 Jul 2025

Dear Mr. Adhi Perwira, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

Y***a

Business

10.0

/10

Reviewed 2 week(s) ago

It's really good to stay here.

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Accommodation's Reply

02 Jul 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

A***i

10.0

/10

Reviewed 2 week(s) ago

I really enjoyed staying here, the atmosphere and service were really good. However, there is no smart TV in the room. Other than that, it's really good.

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Accommodation's Reply

02 Jul 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

a***a

Business

9.1

/10

Reviewed 4 week(s) ago

the view is really nice from the 15th floor. It's really beautiful at night. The only thing that's lacking is that the security guard in the lobby is not very friendly, he tends to be a bit cold towards my mother.

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Accommodation's Reply

23 Jun 2025

Dear Valued Guest Thank you for your review of your stay at Vertu Harmoni Jakarta. We're delighted to hear that you enjoyed the beautiful view from the 15th floor, especially at night. We apologize for the inconvenience you experienced regarding the attitude of the security staff in the lobby. We will address this issue promptly and ensure that all our staff provide friendly and professional service to all guests. Thank you for your valuable feedback. We look forward to welcoming you back to Vertu Harmoni Jakarta and providing an even better experience in the future. Warm regards, Vertu Harmoni Jakarta Management

Guest

Business

8.7

/10

Reviewed 4 week(s) ago

It would be ideal if the cleanliness and maintenance of the bathroom could be improved. There is a foul smell lingering from the toilet bowl that room service simply does not notice until reminders are given. The water heater also does not function at night; I have asked maintenance to check it and follow up, but no improvements have been made.

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Accommodation's Reply

20 Jun 2025

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Vertu Harmoni Jakarta. We sincerely apologize for the issues you encountered with the cleanliness and maintenance of the bathroom, including the foul smell from the toilet bowl and the malfunctioning water heater at night. Your comments are very important to us, and we regret that these concerns were not addressed promptly despite your reminders. Please be assured that we are taking immediate steps to rectify these issues and improve our services. As a gesture of apology, we would like to offer you a complimentary room upgrade on your next stay. Please contact us directly to arrange your stay, and we will ensure everything is prepared to your satisfaction. Our Guest Experience team should be in contact with you shortly. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Best regards Vertu Harmoni Jakarta

R***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Hotel staff are friendly, helpful at check in.

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Accommodation's Reply

22 May 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

M***M

Staycation

8.8

/10

Reviewed 8 week(s) ago

cool and clean vibes for staying here.

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Accommodation's Reply

22 May 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

c***a

Business

9.4

/10

Reviewed 8 week(s) ago

It's great to find a hotel that has everything. There are many culinary options, it's clean, the rooms are spacious, and the access to the city is close.

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Accommodation's Reply

22 May 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

E***y

9.7

/10

Reviewed 9 week(s) ago

located in harmony exchange. Many restaurants beside the hotel. strategic location close to gambir station, old town, itc, and glodok

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Accommodation's Reply

19 May 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

N***i

Staycation

9.4

/10

Reviewed 9 week(s) ago

HOTEL LOCATION IS NEAR MONAS, VIEW OF JAKARTA CITY AND MONAS. NICE CLEAN ROOM, COLD AC, CLEAN BATHROOM, EVERYTHING FUNCTIONS WELL. FOOD IS ALL OKAY. OVERALL GOOD.

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+2

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Accommodation's Reply

19 May 2025

Dear Valued Guest, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

L***s

Leisure

9.7

/10

Reviewed 10 week(s) ago

It is not for me. So far so good.

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Accommodation's Reply

13 May 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that your experience has been satisfactory so far. If there are any specific areas where we can improve or if you have any suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Vertu Harmoni Jakarta

H***y

Business

9.1

/10

Reviewed 12 week(s) ago

Friendly staff and clean rooms.

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Accommodation's Reply

22 Apr 2025

Dear Bapak Herry, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

bagus z. a.

Staycation

10.0

/10

Reviewed 12 week(s) ago

Very good. Absolutely top. The atmosphere of the room, the food is delicious 👍👍👍👌

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1 people find it helpful

Accommodation's Reply

22 Apr 2025

Dear Bapak Bagus, We are honored by your exquisite review of Vertu Harmoni Jakarta. It brings us immense joy to know your experience was exceptional. Your compliments about our impeccable services are deeply appreciated. We are dedicated to providing a luxurious and memorable experience, and it’s rewarding to hear we succeeded. We eagerly anticipate welcoming you back. Warmest regards, Vertu Harmoni Jakarta

Voni T.

Leisure

9.1

/10

Reviewed 12 week(s) ago

(sorry I forgot to take a picture, but trust me... The bedroom and bathroom we got were exactly like the ones in the ad) The reception staff when helping with check in/out were very fast and informative about the cost & breakfast procedure (we booked without breakfast) The security staff, bell boy, technicians and hospitality were all responsive and friendly" When we were on a room tour, the shower door was stuck... Called a technician and the problem was solved in less than 10 minutes. Needed a refill of drinking water, starting from contacting the receptionist until the water was refilled also took less than 15 minutes. The security was also not stingy in helping us unload and load our suitcases from/to the car... Thank you very much for providing such an extraordinary service when we stayed at Vertu

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