People often mention about Wing Hotel Kualanamu Airport
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Staff Friendliness (86)
Room Space (86)
Bedroom (80)
Hotel Area (75)
Accessibility (73)
Ambiance (73)
Bathroom (71)
Surroundings (69)
Check-in/out Time (50)
Family Friendly (48)
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Traveler Reviews Wing Hotel Kualanamu Airport
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Customer reviews
Verified Traveler
10.0
/10
Reviewed 17 hour(s) ago
The rooms are spacious, check-in time is simple, and the staff are friendly. The hotel location is not only close to the airport, but also close to food stalls.
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F***h
Transit
9.3
/10
Reviewed 2 day(s) ago
Everything was fine, but yesterday I got a room with peeling paint on the walls and a really slippery bathroom. Even though I always stay here every time I go to the airport.
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DS
Doan S.
9.4
/10
Reviewed 3 day(s) ago
The hotel staff provided excellent service, even when I needed help. The downsides of this hotel were the small bathroom and the frequently unavailable Wi-Fi.
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Verified Traveler
Transit
10.0
/10
Reviewed 4 day(s) ago
Very good, nice and clean, the staff are all friendly
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Halim
8.5
/10
Reviewed 5 day(s) ago
Location near the airport and free shuttle bus
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D***A
10.0
/10
Reviewed 6 day(s) ago
Great, clean, and great. Satisfactory service.
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A***N
8.7
/10
Reviewed 1 week(s) ago
Comfortable hotel with close access to the airport...airport pick-up and drop-off
Safe car parking
But a little disappointed with the service
I booked two non-smoking hotel rooms two months ago
But when I checked in, I was given a smoking room...Because the non-smoking rooms are far apart on the 6th and 9th floors...
Even though I had booked two rooms of the same type two months ago
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J***i
9.7
/10
Reviewed 2 week(s) ago
Close to Kualanamu Airport, Indomaret, numerous coffee shops, souvenir shops, KFC, Padang restaurant, and free shuttle to and from Kualanamu Airport. Overall, I really enjoyed my stay here.
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SJ
Sanni J. T.
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly upon check-in, the room was clean.
The food was good but needs improvement.
It was definitely comfortable.
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JP
Jaka P. S.
Leisure
10.0
/10
Reviewed 4 week(s) ago
We really enjoyed staying at Wing Hotel Kualanamu, the room was clean and the service was friendly.
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AS
Ade S.
9.4
/10
Reviewed 4 week(s) ago
The location is very strategic to the airport. There's also an airport shuttle, and you can stay overnight with your vehicle while on vacation out of town. And thanks for upgrading my room!
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R***i
Business
8.8
/10
Reviewed 4 week(s) ago
Strategic location from the airport and nearby culinary
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F***i
10.0
/10
Reviewed 4 week(s) ago
Very suitable because it is close to the airport
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Nursaimah B.
9.7
/10
Reviewed 5 week(s) ago
The hotel is nice and comfortable to stay here, close to the airport if you want to transit or have an early flight.
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Verified Traveler
Business
10.0
/10
Reviewed 5 week(s) ago
Comfortable facilities and close to the airport
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AA
Adityakhrisna A. W.
9.1
/10
Reviewed 8 week(s) ago
Mr. Irfan's staff was very coordinative and helpful during and after the stay (regarding left behind items).
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f***i
Transit
8.8
/10
Reviewed 8 week(s) ago
A very good transit hotel in Medan, with affordable prices, complete room facilities, good service and a varied and delicious breakfast, thank you.
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PP
Putriani P.
9.7
/10
Reviewed 9 week(s) ago
There is a bus to the airport which makes it easy to continue your journey by plane via Kualanamu Airport.
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Accommodation's Reply
05 Dec 2025
Thank you for your review of Wing Hotel Kualanamu. We look forward to welcoming you back again.
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Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and very comfortable.
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Accommodation's Reply
25 Nov 2025
Thank you for your review of Wing Hotel Kualanamu. We look forward to welcoming you back again.
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HA
Hasan A.
8.8
/10
Reviewed 9 week(s) ago
Near from Airport, there are some restaurants near the hotel, free pickup to and from the airport
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Accommodation's Reply
25 Nov 2025
Thank you for choosing to stay at Nam Muing Hotel Kuala Lumpur. We look forward to welcoming you back soon.