Overall Ratings & Reviews Mercure Jakarta Kota

Very nice place! I'm pretty sure that I will come back and recommend this hotel to my friends.

The check-in to check-out process went quite well... Thank you Mercure team

Comfort, friendly service and comfortable atmosphere

The hotel staff is friendly, the rooms are spacious and clean.

for the friendliness of the staff overall is quite good, only the security needs to be a little friendlier. the room size is spacious, the bed is also spacious and comfortable, with large windows. everything works well, it's just that the facilities in the room are a bit old. the location of the hotel is very strategic. in front there is a busway stop, and close to Mangga Besar, where there are many culinary there. it just doesn't seem suitable for family tourism.

Very happy to stay at this hotel. There is a bathtub.

hot water for the shower did not come out at all, I have told them to fix it, but when I returned to the room from a day of activities, the hot water still did not come out and there was no feedback to me what the problem was. I do not know whether it has really been checked by the technician or not. I stayed for 2 days, and I took a cold shower.

The furniture and room accommodation are good, it looks quite old, the lift facilities need to be maintained.

Not friendly for seniors because when taking a bath you have to step over the bathtub.

the receptionist staff was friendly and he upgraded our room, nice touch! theres so many options for chinese food nearby!

old building, children's pool is not very clean, but the service is very good, friendly and fast, the food is also fresh, lots of variety and delicious... thank you Mercure Jakarta city.

very friendly and very helpful service, responsive and accurate

There are very few electrical sockets, so you can't charge your cellphone or laptop.

A fun hotel for a staycation with family or partner.

First time trying a staycation at this hotel, although the room view is a bit scary because of this building. During my stay, the staff was friendly, the breakfast was delicious and varied, it's just a shame the bread didn't have chocolate jam :(

Great, the room is clean, the hotel is strategic, you can go anywhere easily.

The breakfast menu is not in accordance with the hotel, it is a 5-star hotel, so it is not wrong, the breakfast menu is like a 2-star hotel and the price of the meal is extraordinary... sorry, I ordered 2 fried rice and 1 watermelon, total 396,000. I was surprised, I often stay at star hotels but not like that, the price is very expensive, sorry, breakfast can also be for 1 person, husband and children have to pay

strategic location, right in front of the busway. easy to go anywhere. spacious room with nice view. Okay breakfast. Arrived at one in the afternoon, thank God I was allowed to check in early. Thank you

Top ok really, all the staff are friendly, breakfast has many variations 👍👍👍👍

Have stayed at Mercure Jakarta Kota 3 times, the staff are friendly. There are also many culinary options around the hotel. Thanks Mercure Jakarta Kota 👍👍👍👍