Overall Ratings & Reviews Joglo Mandapa Boutique Hotel & Resto

The receptionist was unprofessional and miscommunication.. I had booked room no. 5 a long time ago and the hotel staff who received my WhatsApp informed me that room no. 5 was available because I had often stayed there and had requested room no. 4 or 5, basically the one near the pool, the kitchen row behind the bar.. and the day before (July 4th afternoon) I had confirmed again that I would be staying and also that I had booked room no. 5 for 2 days and the receptionist confirmed it via WhatsApp.. when the day arrived, I arrived on July 5th afternoon around 2 pm, the receptionist with curly white hair said that room no. 5 had been given to another guest and I was offered room no. 4 or an upgrade to the executive room on the 2nd floor. Very unprofessional.. finally I said Whatever I did, I stayed in room 5. I finally got around to it, but when I entered the room, the trash can was full of trash and the blanket was stained. The receptionist said the room had just been used by a previous guest who had already been there. I hate that kind of thing, so I asked for the blanket to be replaced. I've stayed there several times and I'm treated like that... it's really unprofessional. The Wi-Fi is also very slow.

fun, clean swimming pool, there is gamelan entertainment on Saturday nights

quiet hotel suitable for families, clean swimming pool, ok breakfast menu

Friendly service, quiet and comfortable hotel atmosphere for resting.

- the ambience is pleasant, calm - dinner by the pool accompanied by the sound of crickets, bamboo leaves blowing in the wind... the food is delicious, there is yummy Javanese noodle soup - the room is set up with vintage furniture, nice - the staff is friendly & responsive

When I arrived the water was broken had to wait until 6 pm. And the water was still dirty. The floor was still a bit dusty. The AC was cold, the staff was quite friendly. The parking lot was not spacious enough, only 2 cars. I don't know if there are other locations.

Foto di app dengan fakta di lapangan sangat jauh berbeda. Hotel sudah tampak kusam, kamar bau tengik seperti tidak pernah dihuni dalam waktu yang lama. Terpaksa saya dan rekan cari hotel lain karena perasaan sangat tidak nyaman.

Check in at 10 pm with family, there are still staff on guard and help carry luggage, in the morning swimming at set. 6 because there is an event at 7 and the water is not cold even though it has been raining. What needs to be highlighted is the bathroom is clean, fragrant, spacious. The traditional joglo style is very attached, great.

When complaining to the staff, the response was rather slow, and the lack of facility maintenance, because the supporting facilities in the bathroom were damaged but were not followed up until the clean water ran out. For the sake of customer eligibility and comfort, the hotel facilities and staff response should be optimized again. Thank you i.

The facilities in the bathroom should be given more attention before guests enter, especially when we checked in at night, there should have been plenty of time to overcome the existing obstacles, because in the room I occupied, the liquid soap and shampoo dispensers could not be used at all when pressed 22, they would not come out so that bathing was hampered, fortunately there was preparation to bring your own liquid soap. - Inn atmosphere 4 ⭐. - Service and facilities 3.5 ⭐. - Room cleanliness 3 ⭐. - Breakfast food 3 ⭐.

Was a cute hotel, big enough room and bath with shower. Very nice Javanese style lobby, with set of gamelan. They even played it at night! The hotel also have a lovely pool. Quite inviting, but did not have time to try. Was given an afternoon coffee or tea. Please upgrade the towel and linen, as they look very old and shabby. Also please check the water pressure, it was quite inconsistent.

Karyawannya ramah, tempatnya nyaman untuk istirahat. Gak bising tenang banget tempatnya.

Check in jam 9pm. Nyampe kamar ga ada sandal. Telp resepsionis ga diangkat, padahal pas aku samperin ke lobby ada yang jaga. Minta sandal trus dikasih. Setelah itu TV ga bisa dinyalakan, telp resepsionis ga diangkat, padahal pas aku samperin ada yang jaga, trus tv dibenerin. Trus di lantai kamar ada anak kecoa. Toiletnya bersih, kamarnya ga sempit. Hotelnya nuansanya Jawa banget. Pas nyampe kamar, gamelan yang ada di lobby dimainkan.

Staying here is like entering time travel to ancient Java, the place is unique, Javanese and aesthetic. When I was staying there (Sunday night) there was gamelan practice which was quite loud which could be heard in the room, luckily at 10.30pm it was over (after making several calls to the receptionist). The hotel is quite clean, standard breakfast, friendly service.

Comfortable, clean, very suitable for newlyweds who want to honeymoon.

The place is comfortable, clean and quiet 🫶.

I've stayed before during the pandemic, good building, ok service. Yesterday I stayed again, the service was still okay, cleanliness was also okay, but the condition of the room was disappointing, the water coming out of the shower was very small, the tap was leaking, there was a strange smell, the soap & shampoo dispenser was broken and the door lock was also broken. I'm in room 5.

Sangat menikmati menginap di Joglo Mandapa. Tenang, bersih, wangi, staff ramah

Pelayanan ramah dan tempatnya sejuk.

room no 8. the air conditioner is not cold. My son just sleeps, sweats, doesn't sleep well and is fussy.