N***r

Leisure

8.5

/10

Reviewed 4 day(s) ago

The place is nice, comfortable, clean too, the food is delicious and complete.

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Accommodation's Reply

14 Sep 2026

Dear Mr./Ms. N*r, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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G***R

9.7

/10

Reviewed 2 week(s) ago

It was a really fun staycation here.

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1 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Mr./Ms. G*R, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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G***R

Staycation

9.7

/10

Reviewed 2 week(s) ago

Highly recommended to stay here, I have often stayed here with my family.

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Accommodation's Reply

02 Sep 2026

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Desy a. n.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and helpful during check-in and check-out. There's a gym and swimming pool, which are highly recommended. 🫰🏻

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Accommodation's Reply

01 Sep 2026

Dear Desi A.N., Thank you very much for taking the time to share your kind feedback about our hotel. We are delighted that we were able to meet your expectations and provide you with a satisfying stay. Thank you again for choosing our hotel. We look forward to welcoming you back again. Sincerely, Surabaya Midtown Residence Hotel Management Team

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arsha a. p.

10.0

/10

Reviewed 3 week(s) ago

It was a pleasant stay, close to the event we were attending. The price was affordable, and the staff was very helpful. The food was also decent, though lacking in variety, but still good. Unfortunately, the limited elevators made waiting times longer. I recommend staying here.

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1 people find it helpful

Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. Arsha A.P., Thank you for your excellent review! We are delighted that our hotel met your high standards and provided you with a memorable experience. We appreciate your feedback and we hope to welcome you back again soon. The Management, Midtown Residence Surabaya

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Rizki T. N. S.

Leisure

10.0

/10

Reviewed 4 week(s) ago

It's great for a staycation with family.

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Accommodation's Reply

20 Aug 2026

Dear Mr./Ms. Rizki T.N.S., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Tri A. W.

10.0

/10

Reviewed 4 week(s) ago

My first impression of Surabaya was made even more memorable by staying at the Midtown Residen Hotel. Besides easy access, excellent service, and a wide selection of food, 😊

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Ms./Mrs. Tri A.W., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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N***l

Staycation

9.1

/10

Reviewed 5 week(s) ago

Very good place to stay. Tried the king fabulous type. Nice facility and hospitality.

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Accommodation's Reply

14 Aug 2026

Dear Value Guest, We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived up to your expectations and provided an exceptional stay. Thank you for choosing us, and we look forward to welcoming you back. Best Regards Management Midtown Residence Surabaya

A***l

Business

8.9

/10

Reviewed 5 week(s) ago

The hotel was located in a rather desolate area surrounded by a nearly bankrupt mall. The distance to the city center is still okay. But the ambiance somehow seems gloomy.

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Accommodation's Reply

14 Aug 2026

Dear Value Guest, Thank you for the excellent review, Your feedback is greatly appreciated, and we hope to host you again soon. Best Regards Management Midtown Residence Surabaya

yess p.

10.0

/10

Reviewed 6 week(s) ago

Really cool, I like it 🫰🏻🫶🏻 Recommended and worth repeating

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. Yes, p. We are delighted to receive such positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our services, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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I***a

Staycation

9.4

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and very helpful, overall okay, and would stay here again.

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Accommodation's Reply

10 Aug 2026

Dear Ms./Mrs. I*a, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Dedy Y.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The place is incredibly comfortable, perfect for some family time. You can cook together, the rooms are clean, and the kitchenette is very helpful for families. The swimming pool is also great, so even the little ones will love it and never want to leave.

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Accommodation's Reply

03 Aug 2026

Dear Mr. Daddy Y., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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R***o

Leisure

8.5

/10

Reviewed 8 week(s) ago

The room was super large and fully equipped. I'll stay here again sometime.

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1 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Mr./Ms. Ro, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Devi J.

9.7

/10

Reviewed 8 week(s) ago

It was a great stay at Midtown Residence.

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1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Ms./Mrs. Davy J., We are delighted to receive such positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Devi J.

9.7

/10

Reviewed 8 week(s) ago

Always a pleasant experience staying at Midtown Residence.

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Accommodation's Reply

26 Jul 2026

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Devi J.

9.7

/10

Reviewed 8 week(s) ago

Second time staying at Midtown Residence, very pleasant.

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Accommodation's Reply

24 Jul 2026

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Agustin W. W.

9.7

/10

Reviewed 8 week(s) ago

recommended stay in surabaya.. clean comfort hotel

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Accommodation's Reply

23 Jul 2026

Dear Agustin W. W., We are truly delighted to receive your positive review of our hotel! We appreciate that we were able to meet your expectations and provide you with a satisfying stay. Thank you for choosing our hotel, and we look forward to seeing you again. Sincerely, The Management of Midtown Residence Surabaya

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Budi S.

Leisure

9.7

/10

Reviewed 9 week(s) ago

The hotel is in good condition, the staff is friendly, the food is delicious and the prices are reasonable.

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2 people find it helpful

Accommodation's Reply

17 Jul 2026

Dear Mr. Budi S., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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E***h

8.2

/10

Reviewed 10 week(s) ago

The receptionist is friendly and quick to respond to any issues. Thank you.

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. E*h, We are delighted to receive such positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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S***n

10.0

/10

Reviewed 10 week(s) ago

Great. Clean, fragrant, spacious, ample parking, large pool.

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Ms./Mrs. S*n, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Midtown Residence Surabaya

Overall Ratings & Reviews Midtown Residence Surabaya

9.1

9.0

8.5

8.9

9.0

Traveler Reviews Midtown Residence Surabaya