The price doesn't match the condition of the hotel. The hotel is old, the towels are dirty, the bathroom is covered in mold, the room is dusty, the lighting is poor, and the breakfast is awful. For 600,000 Rupiah, it's simply not worth it.

All the things are good. The restaurant is also good and cozy. Staff and security are willing to help and friendly.

No extra bed and no early check-in. Check-in is at 2:00 PM, by the way. The Wi-Fi is unstable even though the signal is poor.

The building was amazing, but the room maybe needs upgrading quality.

Strategic location near viral culinary in Bandung City and near factory outlets and distro.

The hotel staff were very friendly and helpful.

The location is great, walkable to various places like Gempol. The hotel room was relatively comfortable and clean, but the downside was that it wasn't soundproof, and you could hear people from the next room quite clearly, even though they were just talking, not shouting. The shower was uncomfortable, with water leaking everywhere.

Comfortable hotel in Bandung, highly recommended if you stay a few days in Bandung.

Super VIP service. Friendly staff. Delicious breakfast! Close to distros. Everything was awesome. I'll definitely stay at this hotel again when I come to Bandung.

Got a free room upgrade because I've stayed here several times. The best ❤️ Thank you HayHotel🫰

Thank God, I found and stayed at this hotel last minute. It turned out to be comfortable, with excellent service, easy access, and close to everything. It might be a good choice for your next stay 🥰

It's so great, I can shop nearby. I also really like eating nearby.

I highly recommend replacing the bath mat and blanket with new ones. The bathroom and room also need a deep cleaning because there are stains on every corner, especially the shower glass. I like the hotel; there are lots of trees, it's easy to find food, and it's very comfortable. The breakfast, although not varied, was sufficient for us. If I go to Bandung, I will definitely stay at this hotel. Hopefully, when I come back it will be more comfortable than before. Thank you and stay healthy.

Overall okay, just the Wi-Fi is unstable and the bath towels are worn out.

Strategic location, near Gempol Market. Breakfast menu is standard, but the taste is okay. The room's AC was broken, making it stuffy, but we couldn't move rooms because the hotel was full. The bath towels were thin and worn, not absorbing water. The room's Wi-Fi was unstable.

Check-in was fast and ran smoothly. Deposit of IDR 100,000 will be refunded 100%. The location is very good, near distro, sari-sari, Rumah Buah, and some other favorite shops in Bandung - Riau area, all within walking distance. My request: maybe add 1 or 2 light bulbs inside the room as it's quite dim at night. Although I didn't book with breakfast, my 2-night stay was very enjoyable. The hotel also upgraded my room from twin to triple room with a balcony overlooking the road in front of the hotel.

A hotel in Bandung with all non-smoking rooms. Clean, comfortable, and cozy.

It's on the list of top hotels in terms of access, comfort, facilities, and cleanliness. The food is a bit varied, but it's delicious. The staff is also friendly. Overall, it was very comfortable and I'd come back again.

Overall the best. Can’t complain. The hotel was great and the staff were nice. Stayed here for a business trip and it was pleasant. Will be staying here again next time. Thank you and keep up the good work!!

First time stayed at Hay Hotel and it was awesome. The room was clean, new design and modern. Staff were helpful and nice. Surrounding with distro shops and restaurants. Worth the price. Next time will be staying here again. Thank you