8.6
Very Good
From 6,097 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

9.0

Service and Facilites

8.5

People often mention about Hay Bandung
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Surroundings (209)
Distance to City Center (204)
Bedroom (204)
Ambiance (194)
Staff Friendliness (183)
Accessibility (168)
Bathroom (168)
Room Space (158)
Hotel Area (150)
Taste (141)
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Traveler Reviews Hay Bandung

Number of reviews per page
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Customer reviews
C***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good and thank you. My family is so happy.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
A bit disappointed because the hairdryer didn't work, the towels didn't absorb water, some of the lights were out, and the lighting in the room wasn't bright enough.
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Room was okay as usual. But a bit dark, I can say; some bulbs weren't able to turn on. The rest of the room was okay. Breakfast only had one type of meat, taste was alright.
2 people find it helpful
R***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
It's really close to the city center, food is everywhere, the room is really good for just sleeping.. it's clean, especially the breakfast.. although there are few variations, but all of them are delicious, there are no duds 🫶🏻. I will definitely come back again.
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A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I've stayed at this hotel several times. The location is great, there's plenty of food, and the air is still pleasant. However, cleanliness could be improved.
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m***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Close to all areas that I need, nice neighborhood.
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Y***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The floor was dirty near the lamp in the corner. I couldn't turn on the lamp because the sockets weren't working. The AC was bad; I couldn't swing it, so the AC was directed at my body the whole night. The hair dryer was broken and couldn't function well, and the toilet lamp was too dark. The most annoying thing was that the sound from the machine outside clicked every few hours, so I woke up a few times as well. With room rates that are quite pricey for a 3-star hotel, they need to do something about the cleanliness and maintenance in the room. I asked for a sarung and sajadah, and it took 45 minutes to be delivered. The plus point of this hotel is the prime location; you can find lots of shops and restaurants within walking distance.
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1 people find it helpful
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Ratih R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I got recommendations from my colleagues and it was worth it to stay here. The hotel and the location are convenient to stay. I would love to come back and stay here.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is close to many culinary places, comfortable and clean.
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is very strategic, and the room is clean and tidy, offering good value for money. It’s also easy to find plenty of food options nearby. Overall, a comfortable and convenient place to stay!
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Rizalino M. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is almost perfect, related to location, room, price, and service. The only concern is we stayed in a 3-bed room, but the hotel only provided 1 card, so it was a little uncomfortable for us to ask the receptionist and also for my other companions to open the door. But the rest was very good.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Try the cafe at night, it tastes nice.
2 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is delicious, especially the curry sauce... the best in my opinion.
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M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
This hotel seems to be in dire need of a makeshift bedsheet. Replace the sheets, blanket, and even the towels. The white sheets I got were faded, unfit for use by customers. The blanket? I accidentally noticed it was torn. A big tear, huh? I also found a thin hole. The towel? Terrible! It didn't absorb any water at all. The next day, I asked for a replacement towel. Same thing. It was very stressful. The edges of the towel were already frayed. The towel was very thin, dear. I don't want to provide photos. Please check for yourself, so you can be sure and see for yourself. Do you have to complain before you get it replaced? The bathroom shower area didn't have a door, so the water leaked out from the wet area. I ended up wiping it down with a mat. Luckily, I didn't bring my parents, because I was afraid of slipping. The toilet seat was small, making it uncomfortable for adults. The shower area's ceramic tiles were covered in water stains and black spots. Please pay more attention to cleanliness.
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1 people find it helpful
v***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It is a great moment for staying here.
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K***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The sheets, blanket, and towels all looked worn. The towels didn't absorb water well. When I arrived, there was still a bottle of Lifebuoy soap, probably from the previous guest that hadn't been cleaned up. The shower gel was empty and hadn't been refilled, and the tissues were almost empty. Wasn't the room checked before the next guest entered? I didn't bother asking since it was only for one night.
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel's location is strategically located in the heart of the city, close to culinary attractions. However, guests should pay attention before checking in. It's recommended to check the bathroom's amenities, as when we arrived, there was very little soap left, as if no one had checked it. The same goes for tissues. The bathroom emits an unpleasant odor from the drain. Please pay more attention.
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C***p
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Location best for shopping local brands, many stores nearby also food.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is nice, clean, you can smoke too...the room is spacious with a balcony and the food is delicious...the location is also strategic, it's in the middle of Bandung city, close to anywhere you want to go...if you want to have coffee, just go down to the cafe below
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Great location if you love to shop their local brands. Nearest stores are Gozeal, House of Majik, House of Smith, and more. Everything is within walking distance. Other than that, the hotel is a bit old, I think, since the air conditioner made those sounds when I was trying to sleep at night. The breakfast buffet spread is small, but everything is good. The room is quiet, clean, and comfy. They give you one pillow and one bolster. The other thing to highlight is my hairdryer doesn’t have the adapter to directly use it. So I needed to use my adapter to use it. The TV is a bit old too, but I don’t use it that much. Either way, for what it's worth, it is still my best choice.
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