Dear Guest, Thank you for taking the time to share your experience during your stay at Hotel Samala. We are pleased to know that check-in and check-out were smooth and that the room cleanliness met your expectations. However, we also apologize for any inconvenience you experienced regarding the presence of ants, the lighting in the room, the condition of the wooden floor, and the quality of the television. Your feedback is very valuable, and we have passed it on to the relevant team so that improvements can be made to enhance guest comfort in the future. We hope to have the opportunity to welcome you back with even better service. Sincerely, Management. Hotel Samala