8.7
Very Good
From 268 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.0

Location

8.8

Service and Facilites

8.7

People often mention about Hoi An Canal House Riverside By Haviland
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Distance to City Center (4)
Accessibility (3)
Bedroom (3)
Surroundings (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
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Traveler Reviews Hoi An Canal House Riverside By Haviland

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staffs are informative and speak English. The hotel offers tours. The prices are good. I am very impressed.
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TRAN H. P. L.
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Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 38 week(s) ago
The room was beautiful, the staff was extremely friendly, especially the security guard. However, regarding breakfast, I had to go to Hoi An early, so I asked the restaurant to take away 2 boxes of beef fried noodles (breakfast included). When I went to the cafe in Hoi An that I opened, the noodles were delicious, but I only got one piece of beef, which took a lot of effort to transport, so I was a bit disappointed.
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1 people find it helpful
Nguyễn H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Delicious food, enthusiastic staff. Clean room with nice view
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Thi L. H. P.
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9.4
/10
Reviewed 49 week(s) ago
Enthusiastic staff, recommending delicious local restaurants.
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1 people find it helpful
Thu H.
icon-Leisure
Leisure
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10.0
/10
Reviewed 50 week(s) ago
The room is large and beautiful, the bed is very clean and comfortable! My family had two very good nights of sleep at the hotel. The distance to the center is also very close and convenient to travel, and the night is very quiet without noise. The receptionists are also very cute, always supporting us promptly! Thank you very much Hoi An canal house. If I have a chance, I will come back with my family!
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1 people find it helpful
N***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Near Old Town. Can rent a bicycle.
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1 people find it helpful
N***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Breakfast only choose 1 food 1 drink.
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Dũng N.
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10.0
/10
Reviewed 80 week(s) ago
When I come back I will definitely stay here again 😍😍😍
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1 people find it helpful
Accommodation's Reply
04 Dec 2023
Dear Tan Dung Nguyen, Thank you very much for taking the time to leave a review of your recent stay at the hotel, we are pleased to know you enjoyed your stay with us and we hope you will take the time to review Come visit us again later! Thank you and have a nice day HOI AN CANAL HOUSE
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Chana P.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 80 week(s) ago
Very nice staff. Room is ince and clean. It is so close to the Hoi an old town and night market, roughly 5 min. Walk.
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Accommodation's Reply
06 Dec 2023
Dear Chana Prapruddivongs, Thank you so much for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us, and we hope you will take the time to come and visit us again soon! Thanks & Best Regards. Hoi an canal house.
Kiarra
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
It is very close to the main attraction, just 5-10 mins walk and beside is a bank to easily withdraw money. The room is spacious and the staff is helpful. They were so kind! They can also arrange tours and transporation to the airport. A week in Hoi An is ideal!
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Accommodation's Reply
11 Oct 2023
Dear Mr./Ms. KIARRA ANN CONCEPCION CASUSI , Warmest greetings from HOI AN CANAL HOUSE. Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation Thank you for staying with us, and we are looking forward to welcoming you again. Thank you and best regards, HOI AN CANAL HOUSE
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Phuong T. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
Good service, room is clean, the breakfast need improve a bit.
1 people find it helpful
Accommodation's Reply
07 Oct 2023
Dear Mr./Ms. Nguyen Thi Phuong Thao , Warmest greetings from HOI AN CANAL HOUSE. Thank you so much for your choosing our hotel is your great holiday in Hoi An. Your sharing is the motivation for us to constantly strive to maintain the service style and improve the quality more and more higher everyday. We do hope we can welcome back you at our hotel in your next holiday in Hoi An. Have a nice day to you! Thanks & Best regards! HOI AN CANAL HOUSE
Nanthika W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
The room with breakfast that you can choose which one you like, there have a menu for you and the room is big and very comfortable. The staff name is HA she is very nice, friendly and very helpful to me to find a good place for me. The hotel place is near hoian old Town.
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Accommodation's Reply
18 Oct 2023
Dear Nanthika Wongroi , Thank you so much for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us, and we hope you will take the time to come and visit us again soon! Thanks & Best Regards HOI AN CANAL HOUSE
Nguyen H. X. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
I had a very pleasant stay here, for the 2 nights I was here. The location is very good, right at the corner- walking distance to Ancient Town, or you can easily access a scooter from here. The service was really good, and the room was very spacious. I will definitely return here when I am back in Hoi An.
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Accommodation's Reply
24 Sep 2023
Hi Nguyen HXG, Hoi An Canal House is very happy that you chose our hotel as your stopping place on this trip. We would be happy to see you again as soon as possible if we have the opportunity to return to Hoi An. Have a good day.
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Nguyen T. M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 91 week(s) ago
The hotel is cheaper than the average price in Hoi An but the service is very good. When I arrived, I was warmly welcomed by the hotel manager, Ms. Tieu Ny, who guided me to places to eat and have fun. The rooms are airy, clean, quite spacious, in Hoi An style, with breakfast included. The staff is very supportive. A memorable experience in Hoi An. The hotel has just changed its name to Hoi An Canal House, formerly Le Pavillon Hoi An Central Villa.
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2 people find it helpful
Accommodation's Reply
25 Sep 2023
Hello Duyen Duyen, First of all, on behalf of the entire HOI AN CANAL HOUSE staff, we would like to sincerely thank you for sharing your wonderful experiences with HOI AN CANAL HOUSE! We are happy that you love the hotel and that HOI AN CANAL HOUSE always welcomes you back with the warmest greetings. Wishing you good health and good luck and success in life. Best regards, HOI AN CANAL HOUSE
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Dang T. T. K.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 91 week(s) ago
Phòng hư tivi, điều hoà không điều chỉnh được, phòng vệ sinh lâu lâu lại bốc mùi như mới vừa đi xong vậy, mặc dù mình không đi. Đồ ăn sáng rất basic, không phải buffet. Được cái nhân viên cũng nhiệt tình.
2 people find it helpful
Accommodation's Reply
18 Sep 2023
Le Paviilon would like to thank you for your comments Thank you for choosing this hotel as your resting place during your recent vacation We apologize for the bad experiences you had at the hotel The hotel will try to improve and upgrade based on your comments Le Pavillon would like to thank you and wish you a very happy day
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Duanghathai M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
Good service, friendly staff, yummy breakfast, clean room, comfy bed. Love it
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Accommodation's Reply
16 Sep 2023
Dear Mr. / Ms. Duanghathai Manakla , Warmest greetings from LE PAVIILON HOI AN CENTRAL VILLA Thank you so much for your choosing our hotel is your great holiday in Hoi An. Your sharing is the motivation for us to constantly strive to maintain the service style and improve the quality more and more higher everyday. We do hope we can welcome back you at our hotel in your next holiday in Hoi An. Have a nice day to you! Thanks & Best regards! LE PAVIILON HOI AN CENTRAL VILLA
NGUYEN Q. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 92 week(s) ago
Clean room, cheerful and enthusiastic staff. Especially the security guard is very gentle and enthusiastic.
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Accommodation's Reply
14 Sep 2023
Le Pavillon Hoi An would like to thank you for choosing our Hotel as your destination on this trip. See you again on other occasions when you come to Hoi An Have a good day
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Bui T. N. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
The staff here are very cute, enthusiastic and attentive, but the breakfast here is not really suitable for me.
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Accommodation's Reply
08 Sep 2023
Da Le Pavillon Hoi An Central Villa, thank you for choosing our hotel as the place to stay on this trip. We will improve the breakfast menu. Thank you for your comments, see you next time in Hoi An
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Nguyen Y. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Nhân viên thân thiện & tư vấn nhiệt tình, phòng ốc sạch sẽ. Nhất định sẽ quay trở lại
5 people find it helpful
Accommodation's Reply
04 Sep 2023
Dear Le Pavillon Hoi An, thank you for choosing our Hotel as your stop on this trip. See you again on other occasions in Hoi An
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Pham T. B. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 94 week(s) ago
Khách san ổn, nhân viên khách sạn rất nhiệt tình, phục vụ tốt, sẽ đến lại lần sau 🌻
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Accommodation's Reply
04 Sep 2023
Dear Le Pavillon Hoi An, thank you for choosing our Hotel as your stop on this trip. See you again on other occasions in Hoi An Have a good day
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