S.M Thien Huong Boutique Hotel & Residence

Explore S.M Thien Huong Boutique Hotel & Residence
6.6
Pleasant
From 18 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.3

Meal

5.0

Location

6.8

Service and Facilites

6.3

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Traveler Reviews S.M Thien Huong Boutique Hotel & Residence

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20
40
Customer reviews
Tuyết H.
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6.0
/10
Reviewed 78 week(s) ago
rất tệ, rất dơ, khách quên đồ không call cho khách, và lm mất luôn. dịch vụ rất tệ
1 people find it helpful
THI D. Y. L.
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6.3
/10
Reviewed 84 week(s) ago
Bồn cầu bị bung ra khỏi mối nối,xém chút nữa nó đã bễ và khiến tôi bị thương.thật may vì không có chuyện gì xảy ra.tôi đã nghỉ ở đó 2ngày và không được miễn phí nước suối 2chai mỗi ngày như nhưng khách sạn khác(ksan giá rẻ hơn còn có nước miễn phí)
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DinhNgoc T.
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6.0
/10
Reviewed 87 week(s) ago
Phòng ngộp quá trời không giống như hình
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Nguyen Van Hai
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6.0
/10
Reviewed 89 week(s) ago
Khách sạn có muỗi, phòng cũ không như mô tả, không bố trí đủ 1 bộ bàn ghế để sử dụng
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LE HUONG T.
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6.0
/10
Reviewed 96 week(s) ago
Nhân viên lễ tân check phòng quá sơ sài, không chuyên nghiệp, thái độ quá tệ với khách, giữ CCCD đến khi trả phòng. phòng nhỏ, cách âm cực kì kém, giá khá cao.
2 people find it helpful
Phng H.
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6.2
/10
Reviewed 111 week(s) ago
Bước vào phòng mùi khá là hôi, thảm cũng bẩn và nằm trên giường đêm đó mình ngứa hết người
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MANH CUONG NGUYEN
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6.0
/10
Reviewed 125 week(s) ago
Extremely bad. Unprofessional staff. Paid but still said not paid, forced to pay again and did not give. Dirty old room. Changed up to 3 times still the same. Unlockable splashing water. The refrigerator sounds like a tank. Never come back
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1 people find it helpful
hoang huu van
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4.5
/10
Reviewed 149 week(s) ago
Very bad hotel, unfriendly reception, no hot water for bathing
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1 people find it helpful
Accommodation's Reply
07 Jan 2023
You are not allowed to use the hotel. You are not a guest. Welcome to your hotel!
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Tran M. H.
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4.8
/10
Reviewed 153 week(s) ago
The hotel is too bad. Room was too boring. Dirty can't stand it. Not worthy of a hotel. Not only that, take the customer's cccd that has not been given, but definitely give it back at that time. The cam check report said the cam was broken for a few days. Slippers in the room are not available. There is nothing in the country.
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4 people find it helpful
Nguyen H. T. C.
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6.0
/10
Reviewed 155 week(s) ago
Room compared to the price does not match. The refrigerator has a bag of milk for mold, the room has no trash can, no soundproofing (under construction next door)
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2 people find it helpful
CAM THI DAO
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8.5
/10
Reviewed 156 week(s) ago
Clean, enthusiastic service, comfortable parking
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1 people find it helpful
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