9.0
Exceptional
From 37 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

8.5

Location

9.1

Service and Facilites

9.2

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Traveler Reviews Signature By M Village Tho Nhuom

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40
Customer reviews
Huyền Đ.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I am very satisfied with the staff and service.
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Accommodation's Reply
14 Jun 2025
Dear Guest. Thank you for choosing and sending a good review to M Village. M Village hopes that you will continue to support us and look forward to welcoming you back to M Village on your next stay. Wish you a happy new day. Sincerely, M Village Customer Service Department.
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L***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I'm impressed and feel comfortable with the cozy and modern interior, on top of that very friendly staff making my business trip to Hanoi is quite pleasant. Best option in town and would always be my first choice. Thank you
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Accommodation's Reply
07 Jun 2025
Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation. It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards, Customer Service M Village
Hoa L.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Beautiful hotel, staff in every position are professional, friendly.... Great swimming pool; has a very convenient washer and dryer, great for going home with family without having to do laundry.
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Accommodation's Reply
10 May 2025
Dear Guest, Thank you for taking the time to share your review of your recent stay at M Village. M Village is very happy that you were able to enjoy your stay here. In the future, M Village hopes to have the opportunity to continue to welcome you to M Village branches. Best regards Customer Care M Village.
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Le
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great experience. Lasting value.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Guest Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. M Village looks forward to welcoming you back to M Village on your next stay. Wish you a happy new day.🧡 Sincerely M Village Customer Service Department.
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N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great, I loved the experience here, everything was comfortable, slept very well
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Accommodation's Reply
11 Dec 2024
Dear Guest. Thank you for choosing and sending a good review to M Village. We hope you will continue to support M Village and hope to welcome you back to M Village on your next stay. Wish you a happy new day. Best regards M Village Customer Service Department.
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P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
- Hotel: clean, comfortable, convenient location to move to the center. Very good customer service, suitable for long-term stay. - Staff: friendly, enthusiastic, hospitable. Always offer good service to customers. - Amenities: swimming pool, gym, yoga, sauna, free launry. Nothing to complain about! Worth the experience, ideal place for your trip.
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1 people find it helpful
Accommodation's Reply
11 Oct 2024
Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. We look forward to welcoming you back to M Village on your next stay. Have a great day.🧡 Best regards M Village Customer Service Department.
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NONG P.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Beautiful hotel, impressed by the professional service style of this place. 5* for the hotel's service and space. The area has many cafes and restaurants.
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1 people find it helpful
Accommodation's Reply
08 Aug 2024
Thank you for trusting and choosing M Village as your place to stay recently. M Village is pleased that you had a comfortable experience while staying at M Village. We look forward to welcoming you back to M Village on your next stay. Wishing you a happy new day. Best regards M Village customer care department.
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Dang Q. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
Great service, beautiful swimming pool, sauna, warm jacuzzi, friendly staff, breakfast is a bit not good, a bit limited.
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1 people find it helpful
Accommodation's Reply
25 Jul 2024
Thank you for trusting and choosing M Village as your place to stay recently. M Village is pleased that you had a comfortable experience while staying at M Village. Your reviews and feedback are greatly appreciated and acknowledged by M Village to continue to improve. We look forward to welcoming you back to M Village on your next stay. Wishing you a happy new day. Best regards M Village customer care department.
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Edwin W. S. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 92 week(s) ago
It's a great hotel, I give my most recommendations. I cut my stay short one day early, the hotel processed immediately without any hassle. The hotel is clean, the staff very friendly. The location is very convenient and quiet. The best hotel for any conference close by. This is my second or third stay, even the concierge remembers and welcomed us when we arrived. Great hotel.
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3 people find it helpful
Sirirung W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 98 week(s) ago
We were in Hanoi for the conference for 4 days. The hotel ' s Staff are so friendly with good service mind. Room is not so big but clean and comfy. Facilities are OK, small refrigerator, Smart TV with varieties of international channels. Japanese-style toilet is the plus. Good location, not so crowded yet not too far from Huan Kiem lake. From the airport, you can easily go to the hotel by Bus no. 86 (get off at Melia hotel and walk ~400 m).
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Accommodation's Reply
29 Sep 2023
Dear Ms/Mr Sirirung Wongsakul, Thank you for taking the time to share your feedback from your visit to the Hanoi Tokyo Hotel. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Hanoi Tokyo Hotel. We look forward to welcoming you back. Sincerely, Hanoi Tokyo Hotel Team
Tho T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 99 week(s) ago
The furniture in the room is a bit old, the sink is leaking water. The swimming pool is a bit cold, no one takes care down there. But swimming alone in a pool is quite comfortable. The swimming pool is quite big
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VO MINH HUNG
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9.7
/10
Reviewed 101 week(s) ago
Clean hotel, friendly receptionist.
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3 people find it helpful
Accommodation's Reply
26 Aug 2023
Dear Hero, Hanoi Hotel Tokyo would like to thank you very much for taking the time to review the hotel. Have a nice day and hope to see you again on future trips. Best regards, Hanoi Tokyo Hotel Team
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Lan A. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 127 week(s) ago
khách sạn moi sach , nhan vien nhiet tinh . Toi rat hai long
1 people find it helpful
Accommodation's Reply
28 Feb 2023
Dear Ms. Lan Anh, Thank you very much for taking the time to share such kind feedback following your recent stay with us. I certainly am fortunate to be working alongside such a great team and your kind feedback is a true testimony to their efforts, thank you for highlighting this. I am sure the team will be thrilled. About breakfast, we will improve it better in the future. Please do let us know should your travels bring you back to Hanoi, as the team and I are all looking forward to welcoming you back for another stay. Best Wishes, Hanoi Tokyo Hotel Team
Do Ngoc M. D.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 399 week(s) ago
The hotel is generally good, but the breakfast is not diversified, the food is small, the staff are warm, but more customer-friendly is needed. This is my personal assessment of the Vietnamese when staying at this hotel Xin chào
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1 people find it helpful
Vo Thi B. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 432 week(s) ago
New and clean, no time to experience more, but it looks very interesting
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2 people find it helpful
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