Salty water, unclean bathroom, incomplete amenities, dirty hallway. It's like staying in a 3-star budget hotel. Not worthy of a 3-star rating.

Steady and clean, so it can be improved again.

Sorry, the room is dirty and smelly, the bathroom is dirty, I stayed here in 2020 and it was still good, now in 2026 I came back and it turns out there was no maintenance at all. The pillows smell of cigarettes, my husband and I did book a smoking room, but when we first moved in we checked the pillows and sheets too (they had stains). It looks like they need more maintenance. Thank you.

Highly not recommended. I booked a non-smoking room, but was given a room that reeked of cigarette smoke. The hotel is filthy, very disappointing.

Friendly staff, lots of variety of food, and delicious too.

Cleanliness is quite good, staff is okay

very good, all the staff are friendly

The hotel is nice, clean, the breakfast is also great

The hotel staff was pleasant and the service was excellent.

Sorry, I'm giving you an unsatisfactory rating. I was given a room that hadn't been cleaned. The sheets and pillowcases hadn't been changed. The bathroom was flooded. The air conditioning was broken, even though there were other rooms ready, cleaned, and with good facilities. Only after I complained did the staff move me to a more suitable room. Hopefully, they'll pay more attention in the future.

Nice and comfortable, full breakfast

Nice and comfortable, full breakfast

Very good, comfortable, full breakfast.

solid for the price, can do it

The hotel is right next to the ferry ticket counter to Malacca, so there's no need to rush in the morning. I absolutely love the breakfast at this hotel; it's comprehensive and delicious, to my taste buds as a West Sumatran.

Okay, the place is comfortable. Close to the city center.

The AC is not cold enough, the TV is not a smart TV and there are no TV channels that can be watched.

Salt water bathroom. Air conditioner drips water. Hot water lacks flavor. Bathroom door is hard to lock. For complimentary drinks it's ok. It just feels less comfortable.

The hotel room was nice and comfortable, and worth it. The downside was that breakfast included rice cakes, but they were hard and inedible. Overall, it was good.

So far so good, but the bathroom faucet is broken.