8.8
Very Good
From 9,650 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Golden Tulip Holland Resort Batu
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Staff Friendliness (157)
Bedroom (156)
Room Space (151)
Bathroom (151)
Ambiance (150)
Hotel Area (150)
Family Friendly (140)
Taste (138)
Variety (136)
Surroundings (121)
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Traveler Reviews Golden Tulip Holland Resort Batu

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Customer reviews
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
A comfortable hotel for family stays
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was really fun staying here, it really makes you addicted to staying at the Golden Tulip Hotel
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+5
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Accommodation's Reply
26 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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Tyas W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
it was my first stay. things didnt go well at the beginning, but i appreciated the staff response. first, I couldnt go into my room cause my card wasnt working. the room location is quite far from the lobby (plus I carried a backpack). i didnt knw that at the end of the hall, there is a phone to call the lobby. thankfully a staff passed by and helped us. another staff came in 10 mins later with a new card only for me to find out that someone is already in t room. apparently, i checked in t wrong room. number 9 written in my card ressemble number 5. the room was spacious. we had a garden view balcony all stuff is working. when I borrowed an iron, it wasnt working, the housekeeping gave me a new one the pool is nice and clean, but the water was freaking cold. we can borrow 3 towels kid's pool is warm but cramped by shivering adults. we tried the jacuzzi. it is great. we borrowed another towels here. the hotel was quite vast, we explored it the next day. there is a small playground at the back facing eco green park. the buffet breakfast is so so. the choices were not that many for 200k. there was no kids corner serving popcorn cottton candy or ice cream.roll, but thankfully there was a yoghurt machine
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Tyas W., Thank you so much for taking the time to share your positive review and valuable feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you had a pleasant experience with us. We truly appreciate your inputs and we will use them to ensure we continue to provide the best possible experience for all our guests. Thank you once again for your kind words and for helping us improve. We look forward to the opportunity to welcome you back to Golden Tulip Holland Resort Batu in the near future. Best Regards, Debby Resnatari General Manager
Ruth N. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
it was pleasing and a great place to stay with the family. Will be surely back again soon! thanks
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Accommodation's Reply
22 Jul 2025
Dear Mrs. Ruth N. K., Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Great place and family friendly hotel.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
Shinta A. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best, I've been here several times since I first got married until I had kids, always Golden Tulip 👍👍👍❤️❤️❤️
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Accommodation's Reply
21 Jul 2025
Dear Ms. Shinta A. D. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari. General Manager
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Shabrina I. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly, greeting guests as they passed. They took the initiative to help direct guests to their rooms when they seemed confused. They also pushed the elevator button when they saw guests approaching. Receptionist Diyan provided room upgrades at no additional cost.
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Accommodation's Reply
19 Jul 2025
Dear Ms. Shabrina I. R. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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RIZKI A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is clean and spacious, and the interior is nice. Quality.
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Accommodation's Reply
17 Jul 2025
Dear Mr. Rizki A. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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E***E
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Recommended for monthly trips, the most comfortable hotel in Batu City.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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Rullyta I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Our 1N stay at Royal Suite type was fantastic! Check-in was super easy and fast, setting a great start. The facilities are excellent and something for everyone. What truly made it was the outstanding staff hospitality and service. Every team member was friendly, helpful, and went above and beyond. We felt genuinely welcomed and cared for. Highly recommend for an enjoyable and comfortable stay. We'll definitely be back 🙂 Thank you and keep up the good work!
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mrs. Rullyta I., Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
Lilis f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable. I recommend it.
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Accommodation's Reply
14 Jul 2025
Dear Ms. Lilis F. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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Biondy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended hotel, delicious breakfast but on the 3rd floor because of the main restaurant, good atmosphere, kids friendly, will come back to stay again.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Mr. Biondy, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Best Regards, Debby Resnatari, General Manager
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Ginda W. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
What a wonderful place... Next trip I'll come back.
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mr/Mrs. Ginda W. S., Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
Hilman
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The room is very comfortable, especially the bed... soft and the sheets are also soft, making you sleep soundly... as for the breakfast menu, to be honest, it's a bit disappointing... especially this morning's menu, which is steamed fish, not fresh, the meat texture is soft, not normal and a bit fishy. That's the only thing that needs to be improved
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Accommodation's Reply
08 Jul 2025
Dear Mr. Hilman, Thank you very much for taking the time to provide a positive review and valuable feedback about your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you are satisfied with your experience with us. We also greatly appreciate the feedback you provide and continue to make improvements to ensure that every guest has a perfect experience while staying with us. Once again, thank you for your support and trust. We greatly appreciate the opportunity to serve you and look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. Warm Regards, Debby Resnatari. General Manager
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff under name Hasan in Infinite8 really helpful
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
Ratna D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very good. strategic. comfortable. friendly staff. clean.. suitable for family vacation. the best 😎🥰 success for Golden Tulip Batu
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+5
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Ms. Ratna D. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue to provide the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. Warm Regards, Debby Resnatari. General Manager
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Farid B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It is truly a kids friendly hotel with many playground facilities for children. And a comfortable swimming pool for children and adults. Very delicious food and friendly staff who are very helpful to guests. Thank you Golden Tulip Holland Resort Batu
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr. Farid B. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue to provide the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warm Regards, Debby Resnatari. General Manager
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L***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We enjoyed our stay. The hotel is 5 min from jatim park 2. The breakfast was just ok with menus such as nasi/bakmi goreng, veggies stir fry, bread assortments, soto/rawon, egg station, gorengan, fruits. The room is clean and nice. The heated pool is small and shallow and there is no light above it which makes it dark.
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you so much for taking the time to share your positive review and valuable feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you had a pleasant experience with us. We truly appreciate your input regarding our heated pool. Your comments are important to us, and we will use them to ensure we continue to provide the best possible experience for all our guests. Thank you once again for your kind words and for helping us improve. We look forward to the opportunity to welcome you back to Golden Tulip Holland Resort Batu in the near future. Best Regards, Debby Resnatari General Manager
R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The place is very cool and beautiful.
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Accommodation's Reply
01 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warm Regards, Debby Resnatari. General Manager
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great hotel. Staff are friendly and helpful. We had snacks at Infinite and it was good. Dinner in Skydome was spectacular. Lots of options for breakfast. Plenty of parking space.
1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager
Number of reviews per page
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