8.7
Very Good
From 521 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.4

Service and Facilites

8.9

People often mention about Diva Lombok Hotel
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Staff Friendliness (7)
Surroundings (6)
Ambiance (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
Hotel Area (6)
Accessibility (5)
Taste (5)
Wifi (4)
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Traveler Reviews Diva Lombok Hotel

Number of reviews per page
20
40
Customer reviews
H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Want to come back again to stay in a really nice place to rest and see the beach atmosphere.
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A***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and the food prices are affordable.
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Johan W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
On the day of the event, the hotel informed us that the room we had booked was no longer available, even though we had booked it a month earlier. Finally, we asked for help from the app and we still got the room we paid for. The first impression was comfortable.
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Andy V.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
If I go to Lombok, I will definitely stay here again.
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TONTOWI J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
True according to previous Reviews among the best Hotels among the Hotels we have ever visited Value for money there is a swimming pool, delicious food, very helpful staff, Thank you very much Bro Gede, the receptionist who can do everything I see also becomes a Barista for Bule guests Foreigners who want Fresh brewing Coffee. Great staff are Assets for the Management of this Hotel to always be successful. There is always room for improvement, the swimming pool has good water but unfortunately the water pressure which is one of the indicators for the Hotel needs to be improved. It seems like it doesn't need much change, just add a few Toren Water Tanks on the roof Top.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Tontowi J. Thank you very much for your very positive review and appreciation for our hotel. We are very happy to hear that you enjoyed the pool, food, and service from our staff, Thank you for your compliments especially to our employee 'Gede'. We really appreciate your feedback regarding the pool water pressure and will consider adding a water tank tower on the rooftop to improve guest comfort. Constructive criticism like this means a lot to us to continue to grow. Hopefully we can always provide the best experience for every visit. See you again on your next visit! Regards. L. Gede M. W
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Hotel staff are friendly and very helpful in the check in process, the room size is very spacious, the room is soundproof, the room is clean, the location is strategic
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1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 36 week(s) ago
Staff are quick to respond when asked for help.
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1 people find it helpful
g***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The hotel staff is friendly, the rooms are spacious and clean, the food is quite delicious.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The staff is very friendly, good service.
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1 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The hotel is in the Sengigi area, so it is far from the city center. Good service, staff are very friendly and helpful.
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1 people find it helpful
P***r
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 58 week(s) ago
Nice room for the price, comfortable and quiet too. Staffs are friendly.
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2 people find it helpful
L***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 59 week(s) ago
It was quite pleasant even though at first I was surprised by the receptionist's explanation of my room order 😄 oh this is what a sales diva is. Ok, thank you.
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3 people find it helpful
Ida B. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 61 week(s) ago
Very Bad Experience Staying At This Hotel, I Swim In The Pool, When I Bring The Hotel Towel In The Pool The Staff Takes My Towel Without Permission, So I Can't Use The Towel 🙏 After I Go Home, The Hotel Towel Keeps Being Questioned 🙏 Even Though Before Going Home There Was No Problem, This Problem Should Be Questioned At The Hotel, It Really Disturbs Me Personally.
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4 people find it helpful
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Dewa S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
Petugas ramah, pas masuk kamar hotel, kamar sudah digin.
1 people find it helpful
A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Kami menginap 6 malam di diva. Semua ok. Bersih. Makanan nya juara sih. Salut sama juru masak nya. Semua enak. Staf juga ramah. Kolam renang juga bersih. Terima kasih diva resort untuk service nya.
3 people find it helpful
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Friendly staff, comfortable and clean rooms, but the wifi connection is very bad, even after complaining and moving rooms the wifi still can't connect, the plus point is that the food is delicious and cheap.
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1 people find it helpful
Hasri A. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
Hotelnya recommended banget, sangat affordable di kantong dan semu fasilitas lengkap, lingkungan nyaman. Untuk yang cari tempat menginap yang butuh ketenangan, hotel ini recommended banget.
1 people find it helpful
Debra P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
Karena ada perubahan rencana di tgl 06-02-2024 jadi saya tidak jadi stay di tempat ini. Untuk tgl refund dari pihak hotel tgl 03-02-2024. Sudah telp pihak hotel apakah bisa dialihkan atas nama orang lain, yang jawab telp ga bisa kasih keputusan, tunggu info senior. Yah. Akhirnya saya tidak bisa menikmati suasana hotel. Mungkin lain kali 🥲.
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2 people find it helpful
Zulkifli Zulkifli
icon-origin-TRAVELOKA
6.0
/10
Reviewed 75 week(s) ago
Makanannya gak ada pilihan, cuma 1 menu.
1 people find it helpful
Accommodation's Reply
29 Feb 2024
Dear Hilda Marhandy. Greetings from Diva Lombok Resort. We apologize for the inconvenience caused, we really understand what you mean, and we will continue to try to get better. And we would like to say thank you very much for your contribution, ladies and gentlemen, this review means a lot to us in the future, hopefully positive things will always be with you, ladies and gentlemen. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.
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Raveno A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Kesini cuma untuk menginap semalam setelah dari Gili Trawangan. Kualitas sesuai harga.
1 people find it helpful
Accommodation's Reply
29 Feb 2024
Dear Hilda Marhandy. Greetings from Diva Lombok Resort. We would like to say thank you very much for your contribution, this review means a lot to us in the future, hopefully positive things will always be with you and your family. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.
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Number of reviews per page
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