Dear Ms. Digna O., Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your two-night stay and were satisfied with the friendliness of our staff, the cleanliness of your room, the comfort of the air conditioning, the availability of hot and cold water, and the excellent location in the heart of the city. Your review means a great deal to us and motivates us to continue developing and improving the quality of our services. We hope to welcome you back again on your next stay for a similar memorable experience. Sincerely, The Management Team