The hotel is dark, for the entrance and parking areas, the lighting is too poor, and there is no hotel name visible from the street, the hotel name is only attached to the building, and it is not legible, the writing is small and the lights are off.

Comfortable... neat, clean. Just missing a toothbrush, maybe they forgot

The service is great, you can't go wrong staying here.

The hotel staff was friendly, and I stayed for 3 nights. The room was comfortable, in my opinion. Thanks, Maple Hotel.

The hotel staff is friendly, the rooms are very clean, and the location is strategic in Grogol.

The bath towels need to be changed as both of them have holes in them. It is not appropriate to serve these bath towels to guests.

The staff is friendly and very helpful.

Spacious room, large windows, and comfortable

The hotel staff is friendly, check-in and check-out processes are fast, the food is not very varied but the taste is not bad.

It is a very bright view of city lights, though not the city that I’m looking for.

The hotel is nice, but the staff service is not good.

Clean, the room is very comfortable

The hotel is close to the mall. It's also close to Central Park and Taman Anggrek.

I stayed for 6 nights. Everything was fine, except the left and right nightstand lights were too bright. The shower gel needed to be replaced because it smelled really bad. And the breakfast menu was monotonous and needed some variety.

Recommended accommodations

The location is quite strategic. However, the service seems understaffed. Breakfast lacks variety, and food isn't refilled immediately after it runs out. There's only one person in the restaurant cleaning tables. No other staff are visible.

Good hotel with affordable rates. Room was clean, bed was comfortable, all the equipment in the room works properly. Around 100m from the hotel you could find the mini market and a Betawi local cuisine "Sop Betawi".

The rooms are neat and tidy, with drink stands on every floor. Clean and cool.

The hotel staff is friendly, just for transit, the room is not bad, just a bit damp, otherwise okay

As usual, it was a pleasant stay here, quiet and not noisy, which is unusual. However, the bathroom bidet's water supply wasn't optimal. The water was so small, it needed to be fixed. But it was nice because it was at the end and not noisy.