Overall Ratings & Reviews HOFT Hostel

Traveloka (72)
Other sources (48)
8.0
Very Good
From 72 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

7.8

Service and Facilites

7.6

People often mention about HOFT Hostel
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Staff Friendliness (6)
Check-in/out Time (5)
Bathroom (5)
Surroundings (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Accessibility (2)
Wifi (2)
Ambiance (2)
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Traveler Reviews HOFT Hostel

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40
Customer reviews
T***t
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 1 week(s) ago
I decided to stay here because of the good reviews and the location didn't seem bad, but I was very disappointed with the service from the reception staff. Upon arrival, there was no greeting or willingness to serve. During check-in, the staff spoke abruptly and avoided eye contact, as if they didn't want to provide service, even though we spoke politely. When we asked for more information, we received dismissive answers. The room was okay, and the bathroom was clean and dry, as if no one had used it except during our stay. However, the negative experience with the service makes me not want to stay here again. I hope the hotel will improve and train its night shift staff to have a better service-oriented attitude.
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1 people find it helpful
A***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Super special price and a good location
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N***ư
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
enthusiastic staff clean room clean toilet nha toy will be back👌👌👌
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Accommodation's Reply
06 Jan 2026
hank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
K***l
icon-origin-TRAVELOKA
7.8
/10
Reviewed 19 week(s) ago
The staff at night shift was not so friendly. I greeted her nicely, but her tone when we spoke sounded grumpy. When I tried to explain, she did not listen first before making assumptions.
1 people find it helpful
Accommodation's Reply
06 Jan 2026
We are sorry for the inconvenience that you have experienced. We realize that this was not the product or/ and service ( Either or Both ) that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding. Sincerely yours,
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 19 week(s) ago
Instead of 4 bed they give 8 beds
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Accommodation's Reply
06 Jan 2026
We are sorry for the inconvenience that you have experienced. We realize that this was not the product or/ and service ( Either or Both ) that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding. Sincerely yours,
Chaiwat R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Nice place with affordable budget 😊
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Accommodation's Reply
06 Jan 2026
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 34 week(s) ago
The staff gave good advice about traveling. Overall good, but the hair dryer didn't work.
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Accommodation's Reply
21 Jul 2025
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product & service and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
P***p
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 42 week(s) ago
Room and interioro Cleanliness bad :( 11PM-7AM there's no hotel staff. So if you have trouble, do it yourself. Because I got low rate when I booked this property, well cheap but with bad facilites.
1 people find it helpful
Accommodation's Reply
22 Apr 2025
Sorry for the bad experience you had during the time of stay. Regarding to the cleanliness normally we clean our hostel properly and in the case that you need help you can contact the front desk to assist. Now we're getting renovated but under the way so soon. After 23.00 if u have trouble, we also put the number of the other branch they could assist. Anyway thanks for review. Mymp C- Branch Manager
Kiki s.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 58 week(s) ago
So far so good. But I'm stay in 5 level
1 people find it helpful
Accommodation's Reply
06 Jan 2025
Thank you so much for your feedback, [you put a big smile on our faces!]] Our team is hard at work trying to continuously improve our [product/service]] and it 's always rewarding to hear kind words. We love that you love us:). Sincerely yours, Mymp GM.
NGUYEN D. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
I arrived a bit late in the evening, when I checked in and went to the wrong laundry room, the staff was a bit annoyed. Otherwise, everyone was happy. The room was okay for my needs. The shared toilet was also comfortable, but everyone wore slippers so the floor got dirty quickly even though there was a slipper sticker outside 😅 It's not near BTS but it's not far from the bus stop. Overall, it's okay 😁
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Accommodation's Reply
03 Dec 2024
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product/service and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
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oemar i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Strategic location on the main road. Clean bathroom with bidet. The downside is the reception is not 24 hours only 7-23:00 so it's difficult if you have an early flight. There is no lift, so it's a bit sore.
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1 people find it helpful
Accommodation's Reply
16 Oct 2024
Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Staff friendly and keeping smaile. Everything be okay.
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Accommodation's Reply
29 Aug 2024
Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
Linh N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 77 week(s) ago
Check-in from 2pm-10pm. Clean hostel, 15 minutes walk from BTS Chong Nonsi, near local market. Friendly staff. Deposit 500 baht
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Accommodation's Reply
28 Aug 2024
Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours, Mymp GM
K***U
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Staff at the reception counter was so nice and can speak English well. I am staying at level 5 in a private room, and I noticed only my room was there, but still, it was a nice stay except for the part with no lift, so be prepared not to bring a heavy bag like me. 🥹. There is a 7-Eleven nearby, and the hostel itself has a cafe. Please try the pink drink. It's so good!
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
Usually hostels have someone on guard even if we check in at night or don't leave the room key at the reception desk. Here check in at 11pm. I only arrived at 11.30 pm. I tried contacting the hostel number listed on the application. He said that was not the hostel's hoft number. Why do you have to include another hostel number? The room I paid for last night forced me to sleep on the sofa when I was tired when I arrived. Surprisingly, it turned out that the guard was sleeping in the hostel and there were several people. Why did you just watch me sleep outside and ask for help? You guys are paid to work, you know. I'm a single woman again, duh. Not really nice. It's a waste of time to pay for a hostel.
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2 people find it helpful
P***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 93 week(s) ago
พนักงานไม่เต็มใจให้บริการมากๆ เหวี่ยงเหมือนเราไปพักฟรี ยืนมองลูกค้าแบบเหยียดมากๆ ห้องจะราคาถูกหรือแพงมไม่มีสิทธิ์มา้หวี่ยงหรือสั่งสอนลูกค้านะคะ ลูกค้าแต่ละคนไม่เหมือนกัน คุณควรให้บริการอย่างเต็มใจ ถ้าง่วงมากก็ไปนอนค่ะ อย่ามาลงกับลูกค้า แจ้งแล้วว่าขอเช็คอินดึก จ่ายเงินแล้ว แต่บอกกับลูกค้าว่า ถ้ามาช้ากว่านี้ไม่มีที่ให้นอนนะคะ ทั้งที่จ่ายเงินไปแล้ว ได้หรอคะ
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7 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 96 week(s) ago
I like this hostel. I have stayed here a few times, but I noticed in my recent booking that they don't change the blanket covers. They only spray it with perfume. Sad to have discovered this. I hope they would improve on this.
2 people find it helpful
N***A
icon-origin-TRAVELOKA
5.0
/10
Reviewed 97 week(s) ago
ห้องน้ำไม่สะอาด ห้องมีกลิ่นอับๆ ผ้าห่มน่าจะไม่ได้ซักมีคราบขาวๆเหมือนคราบน้ำลาย ปล.ผู้เข้าพักคนอื่นเสียงดังมาก เหมือนไม่มีความเกรงใจเกินกระทืบเท้าขึ้นลงบันไดเสียงดังมาก ดึกๆมีแทงสนุ๊กอีกนอนไม่หลับทั้งคืน
3 people find it helpful
David E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
Get what you pay for here, toilets/showers not clean, no towel provided, soap provided but empty bottles, generally didn't seem to be much upkeep to this place. Lots of steep stairs so if you have big luggage beware. Location was good, aircon worked well, beds were OK. Cheap price. Not my best hostel experience.
2 people find it helpful
Ilham H. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Tempatnya enak, apalagi buat kalian yang mau liburan. Bersih dan rapi, terus banyak bule-nya wkwkwk, tapi sayang agak jauh dari transportasi umum:).
3 people find it helpful
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