Overall Ratings & Reviews De Batara Hotel

Initially, we got a room downstairs, which wasn't a problem, but what really annoyed us was the fishy smell when we entered the room. We complained about being asked to upgrade the room, but we didn't want to. In the end, we wanted to have it cleaned again, but in the end, we couldn't change rooms straight away, to a bigger, higher room. Thank you.

The hotel room was clean and spacious.

The towel is not clean, the color is not white

An impressive stay, got a promotional price but the service was not at all different. Staying at a 3-star hotel, but with five-star service ⭐⭐⭐⭐⭐ 1. Friendly, responsive receptionist who answered my phone questions several times👌 2. Strategic location & opposite a large convenience store 3. All the staff here are very friendly, from the parking attendants to the kitchen team, everyone is friendly, it feels like a five-star stay💪. 4. Super fast Wi-Fi & no hassle of logging in, awesome, feels like a five-star stay. 5. The room is comfortable & proper. I booked a Family room and it turned out to be perfect for a family. 6. Breakfast is quite delicious for a hotel of this class. An added bonus is that I can request breakfast to be served during sahur (pre-dawn meal) for free and have it delivered to my room. The hotel staff were very accommodating to my request. At exactly 3:30 AM, as requested, the food arrived at our doorstep. Thank you, Hotel De Batara and the team. Such a pleasant stay. 🙏🏻

Strategic location, comfortable place, delicious food, fragrant room.

Fun..close to the city center..Culinary and shopping center..Neat..clean

The hotel facilities and services are very good, the price is relatively cheap and it is in a quite strategic environment.

1. The sheets and towels are dirty and faded and need to be replaced. 2. The bathroom smells bad. There's no freshener at all. 3. The bath mat isn't absorbent. 4. The sofa in the family room is very dirty, as if it hasn't been vacuumed.

For this price it is quite pleasant

Great service... The front office in front of it has good service... Responsive... Thank God, it's very comfortable to stay at the hotel... Walking to Ciwalk is close... The view from above is nice... Especially at night... Nice to see it.... In short, it's the best... Thank you all....

The room was exactly as pictured, with a large bed, excellent cleanliness, and excellent service. The breakfast was as expected, and the food was delicious.

The check-in process was easy and the staff were all friendly, the room service was also good, everything was complete, the room was clean, and the balcony view was also good.

Everything is okay, but my hot cream is gone! Please, when cleaning the room, don't be naughty with your hands.

Choosing a family room... 2 king beds in one room because I brought my grandchildren for school holidays, the room atmosphere is comfortable, there are wide windows so the lighting is bright, spacious, clean, the bathroom is clean, the mattress, sheets & pillows are clean, only the ceramic floor has many holes, it shakes when you step on it, it needs to be cemented again so it is sturdy, for breakfast the menu is complete, the taste is delicious, just walk to Ciwalk, in front & on the right and left of the hotel there are many culinary delights

Near the Cihampelas, easy to find some variety of foods, souvenir shops, etc.. Great deals!

Choosing this hotel because of its strategic location and friendly staff For the room, it did not meet expectations, especially the small shower room and the shower seemed like it needed to be replaced... the hotel towels also needed attention, they were a bit black... at night I experienced an unpleasant atmosphere 🙁 As for breakfast, I don't know what it's like... because I saw many reviews that said it was minus so I chose not to have breakfast 🙏🏻

The hotel staff is very friendly, I also got a free upgrade to the grand family room, the room is spacious and comfortable, the check-in process is easy, thank you for the service 🙏

ok strategic location friendly staff

The hotel staff is friendly, there is valet parking too, so even if it's busy you can definitely park your car.

Very worth it and pocket friendly